4.0 out of 5

"nice hotel close to main attractions,very clean. staff was friendly and helpfull " More

By a verified traveller on Sun 05 Aug 2018

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Hotel Description

Family-friendly 3-star hotel near Universal Studios Florida

Near the airport

Your stay at this Sand Lake hotel places you within 6 miles (10 km) of Aquatica and Florida Mall. Discovery Cove is within 6 miles (10 km) and SeaWorld® Orlando is within 9 miles (15 km).

Family-friendly fun

2 spa tubs, an outdoor pool, and a fitness center are all featured at this hotel. There's fun for all ages with a theme park shuttle and an arcade/game room, and in-room childcare is an added bonus. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 297 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$95 per night

Standard Room, 2 Double Beds, Refrigerator, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Orlando Gateway Hotel ratings based on 73 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Orlando Gateway Hotel

Everyone (38)
5 out of 5
Had a great stay at Orlando Besy Western. Centrally located to what we had planned.

Posted by on 10 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Jennifer

Thank you very much! We appreciate your business and look forward to serving you again soon.

5 out of 5

Posted by on 22 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by Jennifer

We appreciate your business and review.

4 out of 5
The hotel staff was the highlight of our stay. Very friendly and helpful throughout the stay! The room and hotel were clean but very dated and worn out to the point were things where it was immediately obvious. Overall not a bad stay but expected more at the price point.

Posted by on 12 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Jennifer

Keith, Thank you for your review. Yes, our hotel is 34 years old; however we are on a continuous renovation schedule here. Our rooms furniture was all replaced in the summer of 2016, and all public areas in 2017. We replaced all the public area carpeting this summer and plan on replacing the room carpets next year along with the elevators. I hope that you will plan a trip next year and be impressed by what you see. Thanks again for traveling and sharing your experience.

5 out of 5
nice hotel close to main attractions,very clean. staff was friendly and helpfull

Posted by on 5 Aug 2018

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5 out of 5

Fantastic

Nice clean hotel,and rooms. Very friendly and professional staff. Fair rates. Great location.

Posted by , from FLORIDA on 16 Jul 2018

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5 out of 5
Great room, clean and cool. bathrooms were great too

Posted by on 11 Jul 2018

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5 out of 5
Room was comfy and clean. Staff was quick and friendly

Posted by on 4 Jul 2018

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3 out of 5

Needs Updating!

It took 3 rooms to get it right. After arriving 2 am in the morning, we final got a decent room. Each room has a horrible odor or mildew. They try to drown the smell out by blasting the A.C. unit, but it does not work. To make us feel better they gave us breakfast coupons. I must say the breakfast was great! Everyone had the vouchers, so I am guessing everyone had a issue. Would I stay here again? Sorry but no!! The staff is very friendly and helpful, but they must upgrade ASAP

Posted by , from Georgia on 30 Jun 2018

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4 out of 5

Great location

Welcoming, happy and friendly staff very cheerful lots of laughter and fun. The hotel was close to all the main parks. Very convenient, comfortable and safe.

Posted by on 20 Jun 2018

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5 out of 5

Nice

Room was very clean and the hotel was quiet. Staff was very nice ! I will definitely recommend to stay here .

Posted by on 7 May 2018

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About the Best Western Orlando Gateway Hotel

Location 7299 Universal Blvd, Orlando, FL 32819

Property Features

Best Western Orlando Gateway Hotel offers its guests 2 spa tubs, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Orlando Gateway Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Orlando hotel.

  • 1 building
  • 297 guestrooms or units
  • 8 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (24.9 km / 15.5 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Best Western Orlando Gateway Hotel offers 297 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Best Western Orlando Gateway Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.50 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 for adults and USD 7.95 for children (approximately)
  • Rollaway bed fee: USD 22.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.