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4.3 out of 5

"The fire pit and fountain in the courtyard were amazing too see each night. The laundry room and gameroom were not only convenient but also the game r ... " More

By a verified traveller on Sun 20 Jun 2021

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Hotel Description

Family-friendly 4-star hotel near Universal Studios Florida

In shopping district

Your stay at this Southwest Orlando hotel places you within 2 miles (3 km) of Universal Studios Florida and Orlando International Premium Outlets. Universal CityWalk and Universal’s Islands of Adventure are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a spa tub. Bring the family and enjoy the children's pool, free theme park shuttle, and arcade/game room. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, MP3 docks

The 742 shared guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. Other amenities include refrigerators, room service, and flat-screen TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$111* Per night/room 19 Jul. - 20 Jul.

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (Universal View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton at the Entrance to Universal Orlando ratings based on 72 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

Everyone (38) Couples (6) Family (31)
4 out of 5
The fire pit and fountain in the courtyard were amazing too see each night. The laundry room and gameroom were not only convenient but also the game room was a great way to way to wind down after a day at the parks. The pool area was kept in such clean condition as well.

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Guest Services

Thank you for your recent stay with us. We are thrilled to see that you had a great experience, and we look forward to welcoming you back again soon.

5 out of 5

Posted by on 8 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Guest Services

Thank you for your recent stay with us. We are thrilled to see that you had a great experience, and we look forward to welcoming you back again soon.

3 out of 5
When i booked online nothing was said that parking would be extra and when i got there and was checking in they told me that parking would be extra. My 2 day stay cost me an extra $50 that i feel i shouldnt have had to pay.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for your recent stay. Our apologies for any confusion as the parking rates are posted on the websites for guests to see. This is only paid if parking a car.

1 out of 5
Bathroom was not clean rude service people

Posted by on 6 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for your recent stay. Our apologies for any inconvenience experienced. We hope that we were able to get this resolved for you prior to checkout.

4 out of 5

Posted by on 2 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by DoubleTree by Hilton Universal Orlando

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5 out of 5

Posted by on 1 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Guest Services

Thank you for your recent stay & taking the time to provide excellent feedback. We are thrilled to hear that you had a great stay and look forward to welcoming you back again soon!

5 out of 5
A

Posted by on 27 May 2021

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Comment from Hotel Management

27 May 2021 by Guest Services

Thank you for your recent stay. We appreciate hearing from you and for the great review! Come back again soon.

5 out of 5
Great stay overall. Beds were comfortable, great location to everything you need. Check in was easy and efficient.

Posted by on 23 May 2021

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Comment from Hotel Management

24 May 2021 by Doubletree by Hilton at the Entrance to Universal

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5 out of 5
I didn't like how i had to pay for parking

Posted by on 17 May 2021

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Comment from Hotel Management

17 May 2021 by Guest Services

Thank you for your recent stay and taking the time to provide valued feedback. Please note that you will find parking charges at Orlando full service hotels. We do not have an extra resort fee at our hotel that a lot of hotels have in the Orlando market. We will share your room comments with the appropriate areas. We hope to see you again in the future

5 out of 5
Close to universal and very nice

Posted by on 9 May 2021

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Comment from Hotel Management

9 May 2021 by Cris

Thank you for your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.

About the DoubleTree by Hilton at the Entrance to Universal Orlando

Location 5780 Major Blvd, Orlando, FL 32819

Property Features

DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. Event space at this hotel measures 65000 square feet (6039 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee. This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1974
  • Bar by the pool
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (22 km / 13.7 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 shared accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Accommodations are shared
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Pompano - This restaurant serves breakfast and lunch.

Carnivale Cafe - This café serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.99 and USD 25.99 per person (approximately)
  • Self parking fee: USD 23.00 per night
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Entrance
  • DoubleTree Hilton Entrance Hotel
  • DoubleTree Hilton Entrance Hotel Orlando Universal
  • DoubleTree Hilton Entrance Universal Orlando
  • DoubleTree Hilton Orlando Universal
  • DoubleTree Orlando Universal
  • DoubleTree Orlando Universal Entrance
  • Hilton DoubleTree Orlando Universal
  • Hilton Entrance
  • Doubletree Orlando
  • Doubletree Universal
  • Orlando Doubletree
  • DoubleTree Hilton Entrance Universal Orlando Hotel
  • DoubleTree Hilton Entrance Universal Hotel
  • DoubleTree Hilton Entrance Universal
  • DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

You should know

  • Pool access available from 7 AM to 11 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.