We stayed last year and thought the place was great, but we must have over looked things due to other circumstances. All year I recommend this hotel to everyone asking where to stay. But this year our experience was not good. We called for the shuttle and were told they'd be there in a minute, waited 45 minutes, called to check the status and I was told she came by but we weren't there but she would be leaving again in a few minutes. We had our luggage when I called so other than walking from A30 something to A4 we were there waiting in the heat the entire time. The elevator was filthy and jerked you when reaching the 4th floor, the bathroom floor didn't look vacuumed there was white paint all over it, the tub was gross. When leaving for dinner there was a homeless man in the lobby. I had also booked to stay a night after we returned from our cruise, our excursion dropped us at the appointment so we called for the shuttle and this time I was told the shuttle only ran every hour, so we were left waiting 45 minutes to be picked up, mean while we saw the same vans from other hotels come by multiple times, so better believe we took notice of who they were. Again room was gross, tooth paste all over the bedding, door handle was broken, needless to say we will be finding some where else to stay. The location is good, close to restaurants and shopping and breakfast was nice.
We're not picky and do not need fancy, just a clean room, shuttle & breakfast is all we were looking for.