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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly 4-star hotel near The Orlando Eye at ICON Park

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Exterior
Dock
Sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly
  • Spa

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Pointe Orlando
    ‪15 min walk‬
  • Orange County Convention Center
    ‪19 min walk‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(160 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Room (Resort Select)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio (Villa)

8.4 out of 10
Very good
(522 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(106 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.8 out of 10
Good
(117 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

In shopping district.You'll find The Orlando Eye at ICON Park and Aquatica within 3 miles (5 km) of this Orlando hotel. Universal Orlando Resort and Universal’s Volcano Bay are also within 3 miles (5 km).

What's nearby

  • Pointe Orlando - 15 min walk - 1.3 km
  • Orange County Convention Center - 19 min walk - 1.6 km
  • The Orlando Eye at ICON Park - 2 min drive - 1.8 km
  • Aquatica - 2 min drive - 3.0 km
  • SeaWorld® Orlando - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬3 min walk
  • ‪Taverna Opa Orlando - ‬6 min drive
  • Improv Comedy Club and Dinner Theatre

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly 4-star hotel near The Orlando Eye at ICON Park
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Hot tub
  • Spa
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4.5 out of 5, Wonderful, 2,987 reviews
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CA $135 total
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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2773 out of 5297 reviews
Rating 8 - Good. 1104 out of 5297 reviews
Rating 6 - Okay. 676 out of 5297 reviews
Rating 4 - Poor. 347 out of 5297 reviews
Rating 2 - Terrible. 397 out of 5297 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robin, BATON ROUGE

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Stayed 4 nights in Aug 2025

8/10 Good

Kim R., Ooltewah

I love that there were like 7 pools there. That the property was close to Walmarts and a lot of restaurants. It was less than 10 minutes from Universal Studio and 20 mins from Magic Kingdom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Nakia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

James Lee Curry

Stayed 3 nights in Jun 2025

6/10 Okay

Amilka Carmona

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The rooms need to be updated, all the furniture were old, not in good condition, bad smell of food every morning, don’t have pool towels, the bar by the pool closed early and the water park closed early and the pools at the water park area are super small only for toddler 3 ft. Deep, in the village area the ice cream place, the game room and the bar closed at 10 pm , there’s lack for food and drink’s or fun, if you want to get good dinner you have to go outside restaurant . Didn’t like it at all, the staff is very unfriendly, the insistent to participate in their breakfast invitation traying to get you to buy a timeshare of them is crazy they don’t respect when you tell them that you’re not interested, they gay that works there for them he’s name is Rafael he was calling us at midnight, super late at night, texting us it was ridiculous at the end I had to block he’s number , he was very rude . I don’t recommend for no one to stay there.
Stayed 5 nights in Jun 2025

6/10 Okay

Dan, Minneapolis

Stayed 5 nights in Jun 2025

10/10 Excellent

Elijah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love the Westgate lakes resort, we come every year and its awesome every time! The staff are always nothing but excellent. And the grounds are clean and safe.
Stayed 5 nights in May 2025

10/10 Excellent

Christina Lyn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort.
Stayed 4 nights in May 2025

10/10 Excellent

Brianna

Stayed 4 nights in May 2025

8/10 Good

John

Stayed 4 nights in Mar 2025

8/10 Good

Corey

Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Stayed 2 nights in May 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities
Loved the grounds very accommodating. I will be coming back. My only set back is my jacuzzi tub don’t work other than that great…
Stayed 2 nights in May 2025

10/10 Excellent

Antonio Jose Ortiz, Boyertown

Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 3 nights in May 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely enjoyed the atmosphere
Stayed 3 nights in May 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay overall, but there were a few things that were irritating. The lady who checked us in wasn’t clear in her speech. Accent, low volume, etc. I'm not a mind or lip reader. Second, to get to the suite you have to pass a security checkpoint. They ask for my parking pass? Umm, never got one. So after some back and forth he let's us through and says get it next time we go out. Inconvenience. The room was nice and clean. No complaints in that regard. Would I stay there again? Sure.
Stayed 4 nights in May 2025

10/10 Excellent

emily

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love everything from the first day. The personal are very friendly and kind, the room, the pools are clean and the comon areas as well. The room was big and super clean. The location of the resort is perfect everything is close, malls, supermarkets, restaurants, and the theme parks. We are looking to come back next year!
Stayed 7 nights in May 2025

6/10 Okay

misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was nice and very clean. But the first day there the fridge went out, and it took 2 days to even get true help. It was replaced, but after it caused food to go bad. Every time u call for anything it takes forever to get any help! It took 3 calls and 6 hours tp get a simple toll of tp. NO they do not care about ur loss.
Stayed 7 nights in May 2025

10/10 Excellent

Ismael G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything thank you
Stayed 7 nights in May 2025

8/10 Good

Veronica

Travelled with family
Disliked: Cleanliness
The hotel is really spacious but could be cleaner. The gym is incredible and the equipment seems new. The hotel itself is a little outdated and could use some upgrades.
Stayed 3 nights in May 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roibert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great water park
Stayed 2 nights in May 2025

8/10 Good

Vickie, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place we really enjoyed it.
Stayed 3 nights in May 2025