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"Convenient, close to resorts and shopping area. Close to restaurants " More

By a verified traveller on Thu 06 Aug 2020

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Hotel Description

Family-friendly 4-star resort near Disney Springs®

In Orlando

Within 3 miles (5 km) of this Orlando resort, you'll find Disney Springs® and Orlando Vineland Premium Outlets. Also, Disney's Lake Buena Vista Golf Course is within 3 miles (5 km) and SeaWorld® Orlando is within 6 miles (10 km).

Poolside dining

A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this resort. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 2 spa tubs and perks like free WiFi.

Comfy beds, WiFi

The 486 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and iPod docks.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$98* Per night/room 9 May - 10 May

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Non Smoking, Pool View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Orlando Lake Buena Vista Resort ratings based on 33 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Orlando Lake Buena Vista Resort

Everyone (15) Couples (2) Family (16)
1 out of 5
Good proximity to restaurants and attractions. Toliet didn't flush, ants in our room, elevator broke, reserved cabana and was given to someine else, took 2 days and manager intervention to get spa to call us back and could not get in even though they advertised a special, were told restaurants were open but were actually not, only 1 of the 2 pools were heated, peeling paint in room, electrical outlets would not hold a plug and the list can go on. Only good thing is staff and manager were very nice. Not worth the money and will never go back. Very disappointing for the Sheraton name.

Posted by on 24 Apr. 2021

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1 out of 5
I thought I was saving so much money by staying here vs a Disney resort- not worth it and probably would have saved money by staying at a WDW resort. Found a cockroach in the bed, shower did not drain, cops had to be called for a fight, people/kids screaming at all hours, random men knocking on the door around 11-12am, random men lingering around hotel but not going inside, phone did not work in room, had to go down to the lobby to ask for towels and shampoo. Came back after a long day at Disney and found that they were not delivered. Had to ask again. They do not tell you that you have to reserve the shuttle 24 hours prior and even though Travelocity states it is free, they charge $12/person round trip through a third party company that never answered. They do not offer any type of shuttle to the airport as well. Which meant I would need to find an Uber at 4:30am or pray a taxi was running that early and either one was on time. Cut my ties early and went to Disney’s Coronado Resort. Do yourself and your family a favor and stay anywhere else.

Posted by on 11 Apr. 2021

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1 out of 5
They charge a resort fee but dont even clean, restaurants are advertised but are closed so no breakfast, even though they dont clean they enter your room when you arent there and steal your stuff i had my beats headphones stolen and my perfume and they said they will do an investigation but nothing came out of it. There were rouches in the room because they arent cleaning the rooms i have never been so disappointed in a hotel stay. I would never go back or let anyone i know stay there without warning them.

Posted by on 8 Apr. 2021

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4 out of 5

Posted by on 22 Mar. 2021

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1 out of 5
Right from the beginning it was not good. It took three tries to get our key card activated correctly. We ask about a poolside side room and the attendant said it would cost an additional $25 per day. We figured it would be a better room. We were given the room across our original room. There was yelling and screaming in the pool area all night long. The breakfast, which we thought was included with our room rate, was not worth what we were charged. Should have stayed at less expensive hotel with breakfast included. Would have been better. Our first day at the pool, we were told the pool side bar would not be open until 4. So I was reduce to going to the gift shop to buy beverages. I thought the Sheraton was a higher quality hotel. Obviously, disappointed. I will probably not stay at a Sheraton again. I plan to also post in social media.

Posted by on 16 Feb. 2021

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3 out of 5

Posted by on 7 Oct. 2020

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5 out of 5

Posted by on 4 Oct. 2020

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4 out of 5
Convenient, close to resorts and shopping area. Close to restaurants

Posted by , from Seattle on 6 Aug. 2020

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5 out of 5
Great location, friendly staff, rooms very comfortable.

Posted by , from Sarasota on 15 Mar. 2020

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2 out of 5
Didn’t like the fact that there was no life guard at the pool and my 10 year old went down the slide and nearly drowned. If it wasn’t for another guest jumping in, there would have been a whole different outcome.

Posted by on 24 Feb. 2020

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About the Sheraton Orlando Lake Buena Vista Resort

Location 12205 S Apopka Vineland Rd, Orlando, FL 32836

Property Features

Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 6786 square feet (630 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Orlando resort.

  • 486 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 6786 sq ft of conference space
  • 630 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Orlando International Airport (MCO) (25.1 km / 15.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Springboard - Onsite bistro. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 8.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 21.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Buena Vista Resort Sheraton
  • Lake Buena Vista Sheraton
  • Lake Buena Vista Sheraton Resort
  • Sheraton Lake Buena Vista
  • Sheraton Lake Buena Vista Resort
  • Sheraton Resort Lake Buena Vista
  • Sheraton Orlando
  • Sheraton Safari Hotel
  • Sheraton Safari Orlando
  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Orlando
  • Orlando Sheraton
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Orlando Buena Vista
  • Sheraton Orlando Lake Buena Vista Resort Resort
  • Sheraton Orlando Lake Buena Vista Resort Orlando
  • Sheraton Orlando Lake Buena Vista Resort Resort Orlando

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.