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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property
Family-friendly 3.5-star hotel near Epcot®

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior detail
Property video
Water park
Food and drink
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18000 International Dr S., Orlando, FL, 32821
  • Place, Hawks Landing Golf Club
    ‪9 min walk‬
  • Place, Lake Bryan
    ‪3 min drive‬
  • Place, Lake Buena Vista Factory Stores
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Suite

1 bedroom, in-room safe, desk, blackout drapes

Standard Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom King Suite, Waterpark Included

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom King Suite, Waterpark Included

7.6 out of 10
Good
(18 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite, Waterpark Included

Suite, Multiple Beds

2 Bedroom Queen Suite, Waterpark Included

7.8 out of 10
Good
(18 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Kitchen King Suite, Waterpark Included

Suite, 1 King Bed with Sofa bed | Living room

1 Bedroom Kitchen King Suite, Waterpark Included

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 3 Bedroom King Suite, Waterpark Included

Fridge, microwave, coffee/tea maker

3 Bedroom King Suite, Waterpark Included

8.0 out of 10
Very good
(1 review)
  • 92 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 2 Bedroom King Suite, Waterpark Included

1 bedroom, in-room safe, desk, blackout drapes

Accessible, 2 Bedroom King Suite, Waterpark Included

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 3 Bedroom King Suite, Waterpark Included

Fridge, microwave, coffee/tea maker

Accessible, 3 Bedroom King Suite, Waterpark Included

  • 92 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite, Waterpark Included

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom King Suite, Waterpark Included

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite, Waterpark Included

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Queen Suite, Waterpark Included

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Waterpark View)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

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About the area

Orlando

In shopping district.Within 6 miles (10 km) of this Orlando hotel, you'll find Walt Disney World® Resort and Disney's Hollywood Studios®. Epcot® is within 6 miles (10 km) and Orange County Convention Center is within 9 miles (15 km).

What's nearby

  • Hawks Landing Golf Club - 9 min walk - 0.8 km
  • Lake Bryan - 3 min drive - 3.4 km
  • Lake Buena Vista Factory Stores - 3 min drive - 3.7 km
  • Walt Disney World® Resort - 4 min drive - 4.4 km
  • Universal Studios Florida - 14 min drive - 19.2 km

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lakeside Cafe - ‬3 min walk
  • ‪Magic Beans (Starbucks at Team Disney) - ‬6 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly 3.5-star hotel near Epcot®
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers its guests a complimentary water park, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Resort Orlando Suites - Waterpark by IHG was completed in April 2026.

This 3.5-star Orlando hotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1999
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

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The Grove Resort & Water Park Orlando
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  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, 9,925 reviews
The price is CA $227
CA $331 total
includes taxes & fees
May 21 - May 22
The Grove Resort & Water Park Orlando

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park
  • Gym
  • Heated pool
  • Playground
  • Shopping mall
  • Splash pad
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Frequently asked questions

How close is Holiday Inn Resort Orlando Suites - Waterpark by IHG to the airport?

Holiday Inn Resort Orlando Suites - Waterpark by IHG is 8 mi (22-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando Suites - Waterpark by IHG on May 27, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Resort Orlando Suites - Waterpark by IHG.

How close is Holiday Inn Resort Orlando Suites - Waterpark by IHG to the beach?

This hotel is 3.5 mi (11-min drive) from Hideaway Bay and 3.6 mi (11-min drive) from Getaway Glen. Don't forget your sunscreen!

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Resort Orlando Suites - Waterpark by IHG, but buffet breakfast is offered for a fee of USD 24.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Free parking is not available at this hotel. Self parking is available for USD 31 per night.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a pool?

Holiday Inn Resort Orlando Suites - Waterpark by IHG features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a restaurant?

Holiday Inn Resort Orlando Suites - Waterpark by IHG is home to Lakeside Cafe, which features American cuisine.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Resort Orlando Suites - Waterpark by IHG to downtown Orlando?

Holiday Inn Resort Orlando Suites - Waterpark by IHG is 15 mi away from Orlando.

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 194 out of 454 reviews
Rating 8 - Good. 79 out of 454 reviews
Rating 6 - Okay. 66 out of 454 reviews
Rating 4 - Poor. 50 out of 454 reviews
Rating 2 - Terrible. 65 out of 454 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surfe rider nice
Stayed 9 nights in Mar 2026

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Pools and water slides were a hit with my kids.
Stayed 6 nights in May 2026

4/10 Poor

Ruvym

Travelled with family
Liked: Staff & service
Disliked: Amenities
I did not have a good time there first of all make it clear that you are only charging a part of it and I will have to pay the rest at the hotel. I did not like that you have to literly drive to your room and had a difficult time finding it. There was a lot of teenagers yelling jumping in to the jacuzzi and no security at the pool stopping them. No free coffee no free breakfest. They did not even have free hot water! I did not like the style of the hotel looks like it's stuck in the 90s. So they forgot to give my friend a parking paper for his car and the staff behind the desk said I'll give you another one implying that we already got one. A lot of noise at night but stopped shortly. I only stayed 30 minutes and still had to pay the resort fee its not like im going to do anything for a hour before I check out. I usually give these places 5 star reviews but this one does not deserve it. Also looks like the slides were closed and gated.
Stayed 1 night in May 2026

6/10 Okay

Nataly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
PROPERTY NEEDS MORE CLEANING AND MAINTENANCE
Stayed 7 nights in May 2026

10/10 Excellent

Jenniffer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great, has two movie theaters, and two arcades so much fun to do here
Stayed 1 night in May 2026

8/10 Good

Christalyn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was pretty clean and staff were very friendly. Plenty of things to do!. There was a bit of renovating going on during our visit so some areas were closed off at times. All in all was a lovely stay
Stayed 2 nights in May 2026

6/10 Okay

Brent

Liked: Amenities
beautiful piece of property
Stayed 3 nights in May 2026

8/10 Good

Katlynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the pool side was great! Bars for the parents to relax while the kids swim!
Stayed 5 nights in Apr 2026

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the pool was pristine on Thursday.. by Monday I must say there was cigarette but and hair and oil in the pool. The staff was amazing I'm only blaming the disrespectful guests.. that I saw spilling drinks in the pool. We honestly loved the property and location.. We will definitely hopefully visit again..
Stayed 5 nights in May 2026

2/10 Terrible

Lawanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We went for the water park 2 eas close and day two the close pool and water park for all the money we spent 😞
Stayed 2 nights in May 2026

2/10 Terrible

Hilary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to pay a $40+ resort fee however half of the resort was under construction and unusable. Not up to par based on pictures and information. A low 2 star hotel if that. Very disappointed!
Stayed 1 night in May 2026

10/10 Excellent

Yandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno
Stayed 2 nights in May 2026

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service
Half the water park was closed without notices prior to booking this was a large part of why we booked. The pool area smelled like smoke and our room of pot as if someone was smoking outside the door. Pool are not clean and hallways were in rough shape our elevator to our building didn’t work so taking luggage up and down for 5 ppl was miserable. Hot water in our room you had to crank all the way to the hottest setting and wait for it to even got warm enough to shower, the phone didn’t work. We checked in early we were supposed to get a text when our room was ready instead I was waiting back in a very long line after the 4 pm check in to see what happened. Bus loads of ppl camps etc just way too busy. We only slept there and found other activities for a couple days. When we told the front desk my husband listed all of this off and the only thing she picked up on was that the water park was down she didn’t even listen to what we were trying to explain. My kids first trip to FL and we had a beautiful Airbnb decided to stay two extra days and we most definitely picked the wrong hotel for those days will never go back.
Stayed 2 nights in May 2026

10/10 Excellent

NATALIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay with teens. You do have to bring your own basketball for the court and be sure to make a reservation for the Flowrider.
Stayed 1 night in May 2026

8/10 Good

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and had a good layout, but needed some updating or fixing, some wear and tear on the room noticeable. Did not like that We had to pay so much for parking. We did like how close it was to the Disney parks. Couldn’t use the waterslides due to thunderstorms, but the rest of the amenities indoors were nice to have.
Stayed 1 night in May 2026

8/10 Good

RAUL, Fort myers

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo pensé que por rentar mediante Expedia el parqueo seria gratis
Stayed 2 nights in May 2026

10/10 Excellent

vasanth

Liked: Cleanliness, staff & service, property conditions & facilities
I did not use it
Stayed 2 nights in May 2026

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 3 nights in May 2026

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally everything is wonderful and onsite you literally don’t have to leave the resort the movie theatre is in the resort the show room where the karaoke is and shows are is on the property the water parks are phenomenal there are 2 of them the pools are great hot tubs , the rooms are wonderful and there are a lot of things around maybe 1-2 miles off the property as in dollar tree chick fil a Wendy’s McDonald’s mini golf Duncan donuts Walmart and many more stores it is phenomenal please choose them you won’t be disappointed and there are plenty of eatery in the resort also and not expensive I absolutely will be returning
Stayed 4 nights in May 2026

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities
Parking charges are crazy high. Can’t get coffee or anything till after 7. Very confusing to find room with not a ton of help from staff
Stayed 1 night in May 2026

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Clean room
Stayed 4 nights in Apr 2026

8/10 Good

Erickson

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bueno el hotel todo muy bonito pero los housekeeping no hacían buena limpieza y un día antes de irme no sacaron la basura ni cambiaron las toallas
Stayed 3 nights in May 2026

4/10 Poor

sheryl Hill

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
bed are filled with hair on blankets, king size bed had pee stains on sheets and mattress, room smelled like urine, you can see the urine stained sheets, the entire waterpark was not open which was a bummer, you have to pay extra fees for property, and parking.
Stayed 2 nights in May 2026

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel has a lot of amenities. We loved the wave rider and water slides. However there was a lot of maintenance underway that was really inconvenient. The elevator near our room didn’t work so we had to walk up and down 5 flights of stairs regularly, the bathrooms at one of the pools was closed which was highly inconvenient and a major portion of the kids water park was also closed.
Stayed 2 nights in May 2026

10/10 Excellent

Dalvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba excelente
Stayed 2 nights in Feb 2026