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MS Vila Nova

3.0 star property
3-star hotel near Ponta Delgada City Gates, connected to a shopping center

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Photo gallery for MS Vila Nova

Reception hall
Property entrance
Twin Room, City View | Balcony view
Twin Room, City View | View from room
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Rua Joao Francisco Cabral 1 / 3, Ponta Delgada, 9500-208
  • Place, Portas da Cidade
    ‪3 min walk‬
  • Place, Santuário do Senhor Santo Cristo dos Milagres
    ‪5 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (King Room)

Minibar, in-room safe, desk, blackout drapes

Double Room (King Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Twin Room, City View | Balcony view

Twin Room, City View

  • City view
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Communicating Rooms)

Minibar, in-room safe, desk, blackout drapes

Double Room (Communicating Rooms)

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Ponta Delgada

Oceanside stay.Within a 5-minute walk of this Ponta Delgada hotel, you'll find Santuario Nossa Senhora da Esperanca and Military Museum of the Azores. Portas da Cidade and Nossa Senhora da Esperanca Convent are also within half a mile (1 km).

What's nearby

  • Portas da Cidade - 3 min walk - 0.3 km
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk - 0.5 km
  • Ponta Delgada City Gates - 9 min walk - 0.8 km
  • Ponta Delgada Marina - 12 min walk - 1.1 km
  • University of the Azores - 17 min walk - 1.5 km

Getting around

  • Joao Paulo II Airport (PDL) - 8 min drive

Restaurants

  • ‪Azorean Poke - ‬9 min walk
  • ‪Campo de São Francisco - ‬5 min walk
  • ‪Restaurante Arriba - ‬7 min walk
  • ‪Cais da Sardinha - ‬7 min walk
  • ‪Café Central - ‬9 min walk

About this property

MS Vila Nova

3-star hotel near Ponta Delgada City Gates, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly MS Vila Nova. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ponta Delgada hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
MS Vila Nova offers 102 accommodations with minibars and laptop-compatible safes. Televisions come with cable channels.

Bathrooms include bathtubs, bidets, and hair dryers. This Ponta Delgada hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 4 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 7.50 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 3 to 12 years old)
  • Self parking fee: EUR 4 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 7270

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Vila Nova
Vila Nova Hotel
Vila Nova Hotel Ponta Delgada
Vila Nova Ponta Delgada
Vila Nova Hotel Ponta Delgada
Vila Nova Ponta Delgada
Vila Nova
Hotel Vila Nova Hotel Ponta Delgada
Ponta Delgada Vila Nova Hotel Hotel
Hotel Vila Nova Hotel

MS Vila Nova Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 367 reviews
Rating 8 - Good. 159 out of 367 reviews
Rating 6 - Okay. 42 out of 367 reviews
Rating 4 - Poor. 10 out of 367 reviews
Rating 2 - Terrible. 3 out of 367 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

darrell

Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Comfy beds. Great location downtown. Excellent service.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cathleen

Disliked: Staff & service, property conditions & facilities, room comfort
We prepaid and received a confirmation email for an ocean view balcony room for 3 nights. The hotel over booked and refused to honor our reservation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Donna, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this property because it was close to everything.the staff was very helpful.food was good . The swimming pool we enjoyed. Would stay and recommend it .
Stayed 8 nights in Sep 2025

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

OK overall but lacks polish

Was 8.6 on hotels.com in 2020 and that will likely not improve to 9/10 anytime soon. Lacks polish.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Nice hotel. Very clean and comfortable. Good location - walking distance to a couple of good restaurants and close proximity to airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

PAULO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 4th time staying with Vila Nova and we always an amazing experience,
Stayed 10 nights in Jun 2025

10/10 Excellent

Elizabeth, Tucson

Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and bay area.
Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Amenities, property conditions & facilities
Great staff. Walkable to main tourist area.
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Stayed 7 nights in May 2025

8/10 Good

Ewelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paulo George

Liked: Cleanliness, staff & service, property conditions & facilities
I visited this property for the first time in February 2025 it was beautiful really nice staff I go to Portugal a lot and stay at hotels but this was the best one I ever nice it’s only a four minute walk from the city highly recommended thank you s much I felt I was at home .
Stayed 13 nights in Feb 2025

10/10 Excellent

Maria Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff needs to be a little more friendly and acknowledge their guests
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A coffee maker in the room would have been nice
Stayed 8 nights in Feb 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the price and everything else
Stayed 3 nights in Jan 2025

8/10 Good

lisalaiwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
From a friendly, funny welcome to a seamless checkout in the middle of the night to catch my flight, MS Vila Nova was outstanding in every way.
Stayed 5 nights in Dec 2024

10/10 Excellent

MAIRA C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was absolutely wonderful, very spacious and the bed very comfortable. The hotel is very close to the airport and a few minute walking distance from the downtown area. Near everything. The staff was wonderful and we even got complimentary wine and Natas. An absolute delight stay.

10/10 Excellent

RAMIRO

Liked: Property conditions & facilities
Great reception and location excellent love the stay and recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 7 nights in Oct 2024

8/10 Good

Heather

Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Stayed 1 night in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

like it!

Pretty amazing - personalized note and treats in room. Mostly fantastic staff too. The gut at reception could learn a bit about customer service and moving the way to pay inside the breakfast buffet could help, but overall verym good.
Stayed 2 nights in Sep 2024