Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Playa Bucerías

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
5 bars/lounges, poolside bar, beach bar
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

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BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Standard Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Tropical View Doble

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Doble

8.0 out of 10
Very good
(35 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Doble

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.2 out of 10
Very good
(24 reviews)
  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Ocean View Doble

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Suite Superior with Sea View

  • 40 sq m
  • Sleeps 4

Room Standard

  • 28 sq m
  • Sleeps 2

Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 3

Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 3

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

Double Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 4

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 40 sq m
  • Sleeps 3

Suite Junior with Ocean View

  • 55 sq m
  • Sleeps 3

Family Room -5 guests- Standard with Garden View

  • 34 sq m
  • Sleeps 5

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

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About the area

Nuevo Nayarit

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Flamingos Golf Club - 4 min drive - 2.7 km
  • Playa Bucerías - 5 min drive - 2.3 km
  • Art Walk Bucerias - 6 min drive - 3.5 km
  • Nayar Vidanta Golf - 12 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Bar Flamingos - ‬18 min walk
  • ‪Don Rafael - ‬19 min walk
  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 686 out of 1575 reviews
Rating 8 - Good. 439 out of 1575 reviews
Rating 6 - Okay. 249 out of 1575 reviews
Rating 4 - Poor. 102 out of 1575 reviews
Rating 2 - Terrible. 99 out of 1575 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

AIMEE ALLISON

Stayed 7 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Is was a nice holiday🙌
Stayed 7 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 2 nights in Dec 2025

8/10 Good

Ilsse, Fellsmere

Stayed 1 night in Nov 2025

6/10 Okay

Stephanie Diane

Travelled with group
Liked: Cleanliness
Yes room was in good shape. We had ocean front and location and room was 10/10
Stayed 6 nights in Nov 2025

4/10 Poor

Brenda

Disliked: Property conditions & facilities
I was disappointed with my stay at the Krystal Grand Nuevo Vallarta. I had high hopes since I’ve been to another Krystal Grand before, but this one fell short in food quality, customer service, and overall upkeep. It’s a smaller property — still nice in appearance, but nothing that truly feels grand. The lady in the main lobby (the one with the overdrawn lipstick and crooked teeth) was rude and unhelpful, which really set the tone at check-in. On the positive side, the Expedia representatives in the downstairs office were phenomenal — friendly, helpful, and professional. When it comes to food, the buffet was actually better than the restaurants that required reservations. I tried all three restaurants, and my advice is to plan ahead and arrive on time, because they won’t serve you if you’re late. The food overall was mediocre at best. If you want to grab food from the buffet, be sure to be fully dressed with shoes — the staff strictly enforce this rule, even if you just came from the pool. I ended up bringing an extra outfit to change into each time. Amenities: The gym and pools close early (around 7–8 p.m.), which was disappointing since we were usually out on excursions during the day. The swim-up bar was fun, and the bartenders were great, especially Eder at the infinity pool — excellent customer service! The infinity pool itself gets very crowded, with people leaning over the edge most of the time, but it has a nice view. The iguanas by the pool were a cool touch, and the
Stayed 5 nights in Nov 2025

10/10 Excellent

Ashley Nichole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was wondetful with a great pool view and we were high enough to also be able to see the ocean on the 7th floor as well. Staff was very friendly at the biffet and took great care of us when we checked in. Adrian at the pool and Rolando at the buffet restaurant were both standouts to us. It is clear they enjoy working with people and take great pride in providing an exceptional customer experience. Would highly recommend for families and ideal for adults only as well.
Stayed 9 nights in Nov 2025

6/10 Okay

Vicky

Stayed 5 nights in Oct 2025

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed at the Krystal in October and overall had a wonderful vacation. The rooms were clean and comfortable, and the hospitality throughout our stay was truly amazing. The coffee bar was also a standout — absolutely fantastic! That said, there were a few areas that could be improved. The buffet was on the smaller side and didn’t offer much variety, and one of the restaurants was only open on Fridays and Saturdays, which was a bit disappointing. My biggest complaint, however, was the lack of nighttime entertainment. There wasn’t a designated area for shows, and what they did offer seemed geared more toward locals than hotel guests. Despite these drawbacks, we still enjoyed our time at the resort. With a few enhancements, it could be an even better experience.
Stayed 7 nights in Oct 2025

6/10 Okay

Dannury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food, service, views everything good
Stayed 3 nights in Nov 2025

8/10 Good

Cristian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Room was outdated but everything else was awesome
Stayed 7 nights in Nov 2025

2/10 Terrible

Samantha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place was insanely busy and dirty. Not a relaxing stay. Loud music constantly, dirty used plates and cups all over the resort. The food was subpar and the restaurants were worse than the buffet.
Stayed 6 nights in Nov 2025

10/10 Excellent

Yening

Liked: Cleanliness, staff & service, property conditions & facilities
Hopefully they can improve the internet.
Stayed 5 nights in Nov 2025

10/10 Excellent

Israel Gomez

Stayed 7 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 3 nights in Nov 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall buffet was the best!
Stayed 3 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Hector

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nuestra experiencia en general fue buena. La relación costo/calidad es buena. Vale lo que pagas la verdad. La comida deliciosa en todos los restaurantes a la carta en especial el mortero (mexicano) El bufete es bueno también; tiene mucha variedad. El personal del hotel fue amable. Es un hotel no es muy grande en mi opinión muy familiar; lo que nos pareció excelente porque viajábamos con toda la familia (2 adultos / 2 niños) Cosas por mejorar, las almohadas de los cuartos están muy duras. LO RECOMIENDO ampliamente si vas en plan familiar, si fuera de luna de miel o con mi esposa solo la verdad optaría por otra opción (hay muchos niños) e independiente que hay zona de adultos y niños comparten muchas áreas comunes. Saludos
Stayed 5 nights in Nov 2025

8/10 Good

Debora

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a great deal of things to do The rooms and resort were clean
Stayed 7 nights in Nov 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved the beach access and the pool was amazing. All of the staff was very friendly and our family room was huge. My only complaint was that the food was only mediocre. It wasn't bad but it was great either. We dined at the buffet and the restaurants. Overall, we had great experience at the Krystal grand Nuevo Vallarta.
Stayed 7 nights in Nov 2025

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good view, clean beach
Stayed 3 nights in Nov 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! The only thing is that you need to take a uber/taxi to go to downtown and there are working on the bridge to go to the other side of the city (malecon) so is like a 25 minutes drive I had reservations for different activities in the city, so I had to pay for 2 rides per day. I took the bus once and it had AC so it was nice.
Stayed 7 nights in Aug 2025

8/10 Good

Ernie, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and kind. The property was well maintained and nice! Pool was ver nice with a great view of the ocean!
Stayed 5 nights in Nov 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
2nd visit to this hotel this time with young adult and grandchild.
Stayed 7 nights in Nov 2025

6/10 Okay

Shyla

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful pool,great view amazing staff. But..leaking roof in my room, bugs and water only worked off amd on
Stayed 4 nights in Nov 2025