Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías

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Where to?

Dates

December 2025

January 2026

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Superior Room, 1 King Bed, Beachfront | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Bar
Pool

Explore the area

BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732

Place, Playa Bucerías
‪3 min drive‬
Place, Flamingos Golf Club
‪4 min drive‬
Place, Art Walk Bucerias
‪4 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪16 min drive‬

Room options

Standard Queen Bed

28 sq m
Sleeps 2
1 Queen Bed

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View Doble

Very good

34 sq m
Sleeps 4
2 Double Beds

Deluxe Tropical View King

Very good

34 sq m
Sleeps 3
1 King Bed

Luxury Room, 2 Double Beds, Partial Ocean View

Deluxe Ocean View Doble

Good

34 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Pool view Doble

Very good

40 sq m
Sleeps 4
2 Double Beds

Junior Suite Ocean View Doble

Very good

40 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Very good

55 sq m
Bay view
Sleeps 3
1 King Bed

Altitude Club Junior Suite Swim Out King

Wonderful

40 sq m
Sleeps 3
1 King Bed

Altitude Club Junior Suite Swim Out Doble

Excellent

40 sq m
Sleeps 4
2 Double Beds

Altitude Club Junior Suite Ocean View Doble

Good

40 sq m
Ocean view
Sleeps 4
2 Double Beds

Double Suite Superior with Sea View

40 sq m
Sleeps 4

Room Standard

28 sq m
Sleeps 2

Double Suite Classic with Pool View

40 sq m
Sleeps 4

Double Suite Junior with Sea View

Very good

40 sq m
Sleeps 4

Double Room Deluxe with Garden View

34 sq m
Sleeps 4

Double Room Deluxe with Sea View

34 sq m
Sleeps 4

Double Suite Premium with Pool View

40 sq m
Sleeps 4

Family Room

Good

34 sq m
Sleeps 5
1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

About the area

Nuevo Nayarit

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

Playa Bucerías - 3 min drive - 2.0 km
Flamingos Golf Club - 4 min drive - 2.7 km
Art Walk Bucerias - 4 min drive - 2.7 km
Nuevo Vallarta Beach - 5 min drive - 2.7 km
Nayar Vidanta Golf - 13 min drive - 8.8 km

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

‪Don Rafael - ‬19 min walk
‪Riu Palace Piano Bar - ‬1 min walk
‪Reflect Krystal Sky Bar - ‬1 min walk
‪La Botana - ‬18 min walk
‪Villa Bar - ‬14 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

480 guestrooms or units

4 dining venues

5 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Childcare (surcharge)

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Terrace

Garden

Beauty salon

Bellhop

Elevator

No smoking on site

Bar on the beach

Coffee shop

Bar by the pool

Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On the beach, sun loungers, beach towels, beach massages

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
High chair
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
4 restaurants
5 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Things to do

18-hole adjacent golf course
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Playground
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

50-inch LED TV with cable channels
MP3 dock

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Free stocked minibar
Tea bags/instant coffee

Air conditioning
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

MICHAE, SIMI VALLEY

Sep 27, 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner

Sep 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excelent

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family

Aug 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Services

Stayed 2 nights in Aug 2025

2/10 Terrible

Mariana

Travelled with family

Aug 18, 2025

Disliked: Cleanliness, property conditions & facilities

Very very dirty. There was mold in the room even in the chairs!!!! Good service.

Stayed 6 nights in Jun 2025

8/10 Good

Danielle

Travelled with partner

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food options were limited but to be expected at an all inclusive. Beds were pretty comfortable and air conditioning is your best friend. Internet was very spotty and connection was not great. Transport was good we paid for a round trip service would highly recommend when coming to and from the airport. Overall was pretty good.

Stayed 7 nights in Aug 2025

10/10 Excellent

Chester

Travelled with family

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Keep stock of waters

Stayed 3 nights in Jun 2025

8/10 Good

Noemi

Aug 9, 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Antonio Castrellon

Travelled with family, Travelled with family and small children

Aug 9, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Property looks worn down. Pool tiles missing. Areas around pool get super slippery. Very very very limited umbrellas around pool and at the beach. Food is average at best. Reservations for restaurants are impossible to get and even if restaurant is empty they will not sit you or help you with a reservation. Ice cream machine only comes on for 1hour and they will cut you off when it is empty. Will not stay here again.

Stayed 7 nights in Aug 2025

2/10 Terrible

Javier

Travelled with family

Aug 8, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel sucio en general, muy mal cuidado, dañado, mala atención, no había variedad de comida, habitaciones fatales había calor, el teléfono no funcionaba, no rellenaban el minibar, tengo tantas cosas malas para decir que ni terminaría jamás, la verdad demasiado malo todo

Stayed 2 nights in Aug 2025

8/10 Good

Irene

Travelled with family, Travelled with family and small children

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was surrounded by nature. I love it!

Stayed 5 nights in Jul 2025

2/10 Terrible

Faviola, San Francisco

Aug 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointed!!! They need to update their pics in Expedia.

Stayed 8 nights in Jul 2025

6/10 Okay

Cesar

Aug 7, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Bathroom needs to be clean better, smells pee and sewer. About a la carte restaurant needs to provide more reservations to the guest. Buffet inside seating area is too hot, no AC available with 34°C.

Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabet

Travelled with family and small children

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was nice family friendly, there were plenty of options to choose from at the buffet. If you want the nicer restaurants make sure to make a reservation at least 24 hrs in advance, over all we had a great stay. Thank you!

Stayed 5 nights in Jul 2025

10/10 Excellent

alexandra

Travelled with family and small children

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities

I stayed 7 nights,The food in a la carte was always very good, we couldn't try the mexican restaurant because they closed it for the last 4 nights that we stayed there. Buffet was also good, they rotate menus and the quesadillas at breskast time are something you MUST try!! Drinks were good too and they were always willing to prepare upon request even if they didnt know how to prepare it... my dad would get a spresso from.the cafeteria and had the bartender prepare him a carajillo drink, for example. Staff were friendly and housekeeper was very nice too! Expedia advertises the hotel has yoga but I was told there were not doing yoga due to lack of people wanting to do it but if I wanted to do yoga they could have a class for me, and so they did!! My 8 yrs old son loved the kids club and the stuff was very caring! Overall was a good experience,. I do have some observations. There are no water sports like kayaking, paddle boarding or body surfing and that's something people going to the beach may be looking for. There are SMOKING AREAS but one of them is just right NEXT to the KID'S CLUB!! for kids health it should be moved, maybe by the beach/adults pool area would be a good locating. Rooms need to be updated and would be nice if there was a microwave in the room since either you have dinner early in order to be able to see the show or after the show. In our case we had to make reservations at 6:30 and by 11 that the buffet was closed my husband and my kids were hungry

Stayed 7 nights in Jul 2025

8/10 Good

Maria

Aug 1, 2025

Liked: Cleanliness, property conditions & facilities

At first the guest staff was very nice but towards

Stayed 7 nights in Jul 2025

8/10 Good

Lourdes

Travelled with family

Jul 31, 2025

Liked: Cleanliness, staff & service

Overall, we had a great experience. The food was delicious and authentic as was the entertainment. The hotel is dated and needs updates. The beach was incredible. My kids loved the spa and I spoiled them with a service, treated myself too. I would stay here again in the future.

Stayed 5 nights in Jul 2025

4/10 Poor

Naidu

Travelled with family, Travelled with family and small children

Jul 31, 2025

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

Wi-Fi never worked. Our door card didn’t work the first 2 days which was such an inconvenience because we were in the 8th floor so we had to keep going downstairs. The QR code wasn’t working and when it did work it was impossible to make a reservation at the restaurants. The tour desk personnel-Patricia lied to my husband about getting a tour for a cheaper price if he signed up for a conference. The conference was a TIME SHARE conference. Not once did she mention TIME SHARE when she offered the tour. Me and her basically went back and forth about it for a while she told me we were obligated to go. When we showed up I told the other Time Share representative that Patricia obligated us to attend it at that point she told me we were free to go. Another thing that was bothersome was that the phone in our room was not working. We tried on & off for an hour to get room service and the phone sounded disconnected. Finally, if you want to get a good spot by the pool you have to go downstairs and put an item on the chair by 7 AM or else you won’t have a chair to sit on. I was extremely disappointed on this property and management.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Travelled with family

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There I no place to site see are if the area. You got to take a bus to go to the malecón. And to see the colonial town. Other than that. Place is great.

Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel

Jul 30, 2025

nice place an good service the staff extremely friendly !

Stayed 4 nights in Jul 2025

6/10 Okay

Tonya Rae

Jul 29, 2025

Liked: Cleanliness, staff & service

I liked this property for Nuevo. The beach was close to the property which we liked. The adult infinity pool was great. Things of concern was the pool bar cleanliness. The washing station was questionable as the bartenders were washing the cups with a sponge by hand and I never saw any soapy water or disinfectant type dips. It was a sketchy set-up on our opinion. The buffet is customary for mexico all inclusives. The restaurants were good

Stayed 5 nights in Jul 2025

6/10 Okay

Raul

Travelled with family

Jul 28, 2025

Liked: Staff & service

Disliked: Cleanliness, room comfort

We were greeted by genuinely nice hosts but every building we were in it seemed like the AC’s were not working or on very low. I understand we were there in peak of summer, but every building lobby, restaurants/buffet were just as hot if not more than outside. Our rooms were not serviced (except for the beds being made). We were there 4 days/3nights. Only one day out of 4 we got clean towels. We had to ask for toilet paper hand soap and body wash. (That’s when the brought the clean towels). There were 4 drinks in the fridge when we were told there would be 10 daily (due to the package we paid for). I don’t think I should have to be asking for them, they know how to service each room and if they don’t they should. We ended up getting our own bottles of water and putting them in our fridge. Our coffee was never replenished, our cups were never picked up and new ones brought in. After paying for an exclusive package I felt we received the bare minimum. Would I stay at this hotel again, most likely not. I’ve stayed at La Estancia and never had an issue there. We decided to give this place a try, sorry, but for the same amount of money or just a little more I rather go somewhere else. This place is really not worth it. Most of the pool and some restaurant staff were genuinely very kind and helpful that was the best part of our stay.

Stayed 3 nights in Jul 2025

2/10 Terrible

Christopher

Travelled with partner

Jul 26, 2025

Disliked: Staff & service, property conditions & facilities

To Whom It May Concern, I am writing to express my extreme disappointment with my recent stay at the Krystal Grand Resort in Puerto Vallarta from July 23 to July 26. What was meant to be a relaxing birthday vacation turned into a series of unacceptable inconveniences and poor service that completely ruined my experience. Upon arrival, the first room had bugs, and the phone did not work, preventing us from easily contacting the front desk for assistance. We were moved to a second room, only to discover that the air conditioning did not work, and the shower was non-functional. When we informed the staff, we were told to wait 40 minutes for a third room or to shower in a dirty room—both options were unacceptable, especially as we had dinner reservations at 9:00 PM that we ultimately missed due to the delays and inconvenience. A manager apologized and attempted to make amends by offering to: Send a complimentary bottle of wine Move our dinner reservation to 10:00 PM However, when we arrived at the restaurant, we were informed they close at 10:00 PM, so no dinner was available. This was not only frustrating—it was deeply upsetting, as this night was meant to celebrate my birthday. After walking back to the front desk yet again and requesting further help, we were met with an unaccommodating attitude. We were left with only one dining option: room service. We had not eaten since lunch, and after waiting over an hour, we were told the food had been mistakenly deliv

Stayed 3 nights in Jul 2025

4/10 Poor

Enriqueta

Travelled with partner

Jul 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We felt unwelcome. Bathroom door old and shower moldy. There was no bar fridge, AC not working, no hair conditioner. No hand towels We have reservations for December 2025. I want to cancel after this bad experience

Stayed 3 nights in Jul 2025

6/10 Okay

Brian

Travelled with family and small children

Jul 25, 2025

Air conditioner never cooled after calling someone to fix it. Phone didn't work last 3 days asked continuously for someone to fix it but never did

Stayed 5 nights in Jul 2025

2/10 Terrible

Michael

Travelled with family, Travelled with partner

Jul 25, 2025

When checking in, we could not check in normal. We had to go down to the dark basement in a cramped loud room to check in. After traveling. The dining area had no fans and or A/C so it was so so hot. I will not ever go back there. Everything was out of date.

Stayed 4 nights in Jul 2025

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Krystal Grand Nuevo Vallarta – All Inclusive

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Queen Bed

Standard Queen Bed

View all photos for Deluxe Tropical View Doble

Deluxe Tropical View Doble

View all photos for Deluxe Tropical View King

Deluxe Tropical View King

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble

View all photos for Junior Suite Pool view Doble

Junior Suite Pool view Doble

View all photos for Junior Suite Ocean View Doble

Junior Suite Ocean View Doble

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King

View all photos for Altitude Club Junior Suite Swim Out King

Altitude Club Junior Suite Swim Out King

View all photos for Altitude Club Junior Suite Swim Out Doble

Altitude Club Junior Suite Swim Out Doble

View all photos for Altitude Club Junior Suite Ocean View Doble

Altitude Club Junior Suite Ocean View Doble

View all photos for Double Suite Superior with Sea View

Double Suite Superior with Sea View

View all photos for Room Standard

Room Standard

View all photos for Double Suite Classic with Pool View

Double Suite Classic with Pool View

View all photos for Double Suite Junior with Sea View

Double Suite Junior with Sea View

View all photos for Double Room Deluxe with Garden View

Double Room Deluxe with Garden View

View all photos for Double Room Deluxe with Sea View

Double Room Deluxe with Sea View

View all photos for Double Suite Premium with Pool View

Double Suite Premium with Pool View

View all photos for Family Room

Family Room

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About the area

Nuevo Nayarit

What's nearby

Getting around

Restaurants

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Similar properties

Hotel Riu Vallarta - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

We should mention

Property is also known as

Reviews