Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Nuevo Vallarta Beach

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
5 bars/lounges, poolside bar, beach bar
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Tropical View Doble

8.2 out of 10
Very good
(45 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.2 out of 10
Very good
(31 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Doble

8.0 out of 10
Very good
(31 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Doble

7.8 out of 10
Good
(25 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.2 out of 10
Very good
(23 reviews)
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Ocean View Doble

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Suite Superior with Sea View

  • 40 sq m
  • Sleeps 4

Room Standard

  • 28 sq m
  • Sleeps 2

Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 3

Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 3

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

Double Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 4

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 40 sq m
  • Sleeps 3

Suite Junior with Ocean View

  • 55 sq m
  • Sleeps 3

Family Room -5 guests- Standard with Garden View

  • 34 sq m
  • Sleeps 5

Family Room

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

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About the area

Nuevo Nayarit

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Flamingos Golf Club - 4 min drive - 2.7 km
  • Playa Bucerías - 5 min drive - 2.3 km
  • Art Walk Bucerias - 6 min drive - 3.5 km
  • Nayar Vidanta Golf - 12 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Don Rafael - ‬19 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk
  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Kulinarium - ‬19 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Nuevo Vallarta Beach
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 654 out of 1485 reviews
Rating 8 - Good. 407 out of 1485 reviews
Rating 6 - Okay. 229 out of 1485 reviews
Rating 4 - Poor. 99 out of 1485 reviews
Rating 2 - Terrible. 96 out of 1485 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

hilda

Liked: Cleanliness, property conditions & facilities
Very nice experience and great service
Stayed 2 nights in Oct 2025

2/10 Terrible

Roberto A, el paso

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and food are not very good quality. No way you can get a chair in the pool if you don't wake up at 4:00 am to reserve. No control over entire families controlling a big section of pool and making reservation leaving empty chairs all day
Stayed 5 nights in Jul 2025

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge team was great! Bike ride adventure was fun! Great exercise
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
Low vibes had to
Stayed 4 nights in Oct 2025

2/10 Terrible

Sergio

Stayed 2 nights in Oct 2025

8/10 Good

Asalia

Liked: Cleanliness, staff & service
It is a nice hotel, but they should of told us two of the main restaurants were closed, so we weren't able to eat at the house steak house because it was always full. We were only able to eat at the buffet. The staff was nice and friendly and the drinks were delicious. My favorite was the Maracuya margarita 🍹
Stayed 2 nights in Oct 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view great customer service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas Adam

Stayed 7 nights in Sep 2025

10/10 Excellent

Paz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building can use some update. Bathroom lighting is very poor, and rooms can use update. Bathroom towel and robe are very rough. b Buffet area outside needs improvement to protect from rain during rainy season. Three times we had to leave our food and area due to no protection. Location, area and especially staff were amazing !!!! Will be back!!!!
Stayed 1 night in Sep 2025

8/10 Good

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I did not like it was the poor service at the bars. Low quality licorice and beer. Not enough personnel for the amount of visitors.
Stayed 3 nights in Sep 2025

8/10 Good

Cecelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little dated but nice experience and the pools were great.
Stayed 7 nights in Jul 2025

10/10 Excellent

MICHAE, SIMI VALLEY

Stayed 4 nights in Sep 2025

6/10 Okay

Michali

Disliked: Cleanliness
we were traveling with the baby and there was no bath so showering was a challenge , the rooms and even the corridors are narrow and made everything a bit clumsy also the food made all my family including the baby sick you would expect that they will have a better selection of fruits and more dairy products whatever steak they served us was below any ihope standard the best thing was the pool. the kids pool was amazing , alot of roaming that my baby enjoyed think twice before choosing this one
Stayed 5 nights in Sep 2025

10/10 Excellent

Travis Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel, from the food to the staff we had a great time an we will b back
Stayed 7 nights in Sep 2025

4/10 Poor

Netanel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty place got food poisoning and allergic reactions. Sink broke and all sewage dropped in the room . And this supposed to be the vip room
Stayed 5 nights in Sep 2025

10/10 Excellent

Jose Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff treated us very well at all times. The food was plentiful and tasty.
Stayed 4 nights in Sep 2025

2/10 Terrible

Rafael

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Everything was boring, closed, limited options, no excitement, shows were boring, drinks were limited, food was horrible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estadía en el hotel fue muy buena y quiero hacer varias menciones con respecto a la amabilidad y trato de algunas personas, por ejemplo: Noe en el departamento de maletería, su trato, disposición y respeto fueron excelentes a pesar de que solo lleva un mes en el empleo. Todas las jóvenes que atienden en el Spa. Además de las jóvenes que manejan el departamento de Altitud y por último Lupita la joven que hace los omeletes en la cocina. No tengo mas que excelentes comentarios para todo el personal del hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very simply the best time. It started with the surprise semi-private pool that I didn't tell the wife about. The treatment we received was so nice. The food, both the buffet, and the reservation restaurant, was very good. Our trip was so nice. It was exceptionally nice to be taken to a special check-in room instead of having to stand in the heat and wait in line. The only challenge we had was that wifi became unreliable halfway through our trip. We managed, but I expect better than that for wifi when such is nearly a mandatory service in today's world.
Stayed 7 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 3 nights in Sep 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, room comfort

Food was the best

The food was fantastic. Disappointed that they only had one restaurant open all week until our last day! Need upgraded lounge chairs for the adult only pool very weathered. Housekeeping staff amazing, very clean. Little to no entertainment which was disappointing, what they had was geared more towards children.
Stayed 6 nights in Aug 2025

2/10 Terrible

Shelby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the DIRTIEST place I’ve ever stayed. It was incredibly overcrowded. The open buffet was old, disgusting and had flies everywhere. There was trash all over the resort. The room looked like it wasn’t even cleaned. There were hairballs and dirt inside the bed. The staff opened our door while we were changing (they didn’t knock either) and said “oh wanted to make sure you were in here” then walked away.
Stayed 7 nights in Aug 2025

4/10 Poor

Erika

Disliked: Cleanliness, staff & service
I do-People with special needs training is : please train everyone about
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Services
Stayed 2 nights in Aug 2025

2/10 Terrible

Mariana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very very dirty. There was mold in the room even in the chairs!!!! Good service.
Stayed 6 nights in Jun 2025