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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Playa Bucerías

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Executive lounge
Luxury Room, 2 Double Beds, Partial Ocean View | View from room
Superior Room, 1 King Bed, Beachfront
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Double Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Club Room, 2 Double Beds, Sea View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Club Room, 1 King Bed, Pool Access, Ground Floor

Club Room, 1 King Bed, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

1 bedroom, free minibar, in-room safe, blackout drapes

Club Room, 2 Double Beds, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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About the area

Nuevo Vallarta

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 2.7 km
  • Playa Bucerías - 4 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 5 min drive - 3.1 km
  • Nayar Vidanta Golf - 9 min drive - 8.4 km
  • Mayan Palace Nuevo Vallarta Golf Course - 9 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Vallarta property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 541 out of 1223 reviews
Rating 8 - Good. 333 out of 1223 reviews
Rating 6 - Okay. 190 out of 1223 reviews
Rating 4 - Poor. 84 out of 1223 reviews
Rating 2 - Terrible. 75 out of 1223 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gracie

Travelled with partner
Liked: Property conditions & facilities
The buffet was good. Not great tequila choices if that's what you are into. The infinity pool was nice and the rooms were clean. Bed was like a rock though.
Stayed 2 nights in May 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Jusy returning from a week at this resort. Thr plus was it's smaller and doesnt have a huge mass of patrons, but.... The foid wasnt great. Long beverage lines and little wait staff. The noise was ridiculous. Sometimes beginning at 730 a.m. until midnight and then the hallway moise wasnt filtered. Our room had everything we needed and was comfortable. We were part of the Altitude Club so had a little enlclosed area of ppol connected to the othwr Altitude rooms. The noise in our room because of its location next to passerby was feustrating
Stayed 6 nights in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Food was mid range at best and smell of culinary burners in buffet area made me feel sick. Also our shower and toilet were both plugged and needed to be fixed. You should make all the TVs available for casting movies from phone, everyone has Netflix on their phone.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Elidía

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a good place for family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! Very family friendly and staff very nice!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with everything, food was very good, two pools, good location, accommodating staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Leane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was helpful and courteous. There was only one concern. It was the flooring around the pool areas that when wet was very slippery.
Stayed 7 nights in Mar 2025

6/10 Okay

Darlene

Liked: Staff & service
Great AI resort. Food was good. Especially the restaurants. Lots of complaints from people wanting to make reservations because it has to be done via an app. I had no issues but am pretty tech friendly. Only complaint was unless you're any to stay at the pool all day there's nothing else to do. Got boring after a few days.
Stayed 7 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been to Krystal Grand 3 times now and love it! The food is good and the staff are amazing. The only downside is that we had to be up super early to get a lounge chair by the pool. Also, they really do need to do a refresh on the sports bar and get new chairs there and in the pool area.
Stayed 10 nights in Feb 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort and great value. We enjoyed our week stay and couldn’t find anything negative about our trip, aside from West Jet delays
Stayed 7 nights in Mar 2025

10/10 Excellent

Chantelle Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The view, the food, the staff! Everything was perfect
Stayed 7 nights in Mar 2025

4/10 Poor

Mohammad K

Stayed 3 nights in Feb 2025

6/10 Okay

Berenise, Laveen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this resort last minute for the price and the fact that it was all inclusive. The resort itself is nice and the rooms are basic. They have one adult pool and one family pool. The family pool gets crowded so expect that if you like being by the pool. Here is what we didn’t like about this resort… the food and drinks! The food was lack luster at all the restaurants, no flavor, cold and slow service. They do have a buffet with a lot of variety of food but it’s all just blah. So if you’re booking this resort because of the all inclusive pick a different one. The beach is very nice and they have a lot of loungers. The area of the resort is very nice and safe! Also, if you book through Expedia when you checkin they take you down to the first floor to checkin which was weird and I thought they were trying to be shady but it wasn’t. They do try to get you to meet with a timeshare person but I told her right off the bat I wasn’t interested.
Stayed 4 nights in Mar 2025

8/10 Good

Marcella

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a really good all inclusive resort. The staff are really friendly and helpful, the food always has variety and tastes good, drinks are excellent, and there are pools and a beach all at your convenience. The activities at nighttime are fun as well, I remember there was karaoke one night, trivia, and a movie being played on a large projector screen. It’s family friendly and wheelchair accessible here. I would definitely come back as this is one of the best resorts I’ve been to so far. The only thing that could be touched up on is in our room our bedside lights didn’t work. But other than that the maids did a great job of keeping our room clean and equipped for our whole stay.
Stayed 12 nights in Mar 2025

10/10 Excellent

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josefina was amazing from check in forward. Such a beautiful resort. Safe, clean and very accommodating. We booked through Expedia and much to our surprise we were upgraded!! Overalll a wonderful experience and we WILL be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible
Stayed 14 nights in Feb 2025

4/10 Poor

Kenneth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked all week to have the bodywash refilled. Never happened. The gym washroom never replaced toilet paper for 9 days in mens. The only show for entertainment was repeated jugglers nothing else. Wifi was inconsistent and weak continuously disconnecting making it hard to communicate with rest of our party.no night life . Pool table is in poor shape and uneven. The sports bar lacked sports on tvs and did not appear to be a sports bar. The chair police of 45 minutes is unnecessary . Should be 2 hours. People were afraid to leave seats as they feared they would return to losing their chair. Need to be better. Will not return.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gregory Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff. In paticular Marco, Edgar, Manuel, Alejandro and Adrian. The only thing that could be better is night life. Have the pool bars open later would be nice.
Stayed 14 nights in Feb 2025

10/10 Excellent

Maria Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday great staff great place !
Stayed 11 nights in Feb 2025

10/10 Excellent

Sherry Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly...... Edgar in entertainment was really awesome its people like him that makes is want to come back and tell others.....
Stayed 7 nights in Feb 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property for our stay was very enjoyable. For a ‘basic’ room, our room was a great size and larger then what were used to. All the staff were very nice. Food options were excellent for both buffets and supper options. Beach view and pool view were excellent. We would stay again!
Stayed 7 nights in Mar 2025

2/10 Terrible

Jennie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Management and false advertising
Stayed 6 nights in Mar 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs night show times to be longer
Stayed 7 nights in Feb 2025