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Hilton Saint John

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Uptown

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Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
Junior Suite, 2 Queen Beds
Ballroom
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Market Sq, Saint John, NB, E2L4Z6
  • Place, Market Square
    ‪1 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪3 min walk‬
  • Place, TD Station
    ‪7 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.6 out of 10
Excellent
(37 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW

8.2 out of 10
Very good
(25 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Saint John

City center retreat .With a stay at this Uptown hotel, you'll be steps from Market Square and Saint John Coast Guard Base Lighthouse. Saint John Trade and Convention Centre and Saint John Police Museum are also within half a mile (1 km).

What's nearby

  • Market Square - 1 min walk - 0.1 km
  • Saint John Trade and Convention Centre - 3 min walk - 0.3 km
  • TD Station - 7 min walk - 0.6 km
  • Saint John City Market - 8 min walk - 0.7 km
  • Marco Polo Cruise Terminal - 10 min walk - 0.9 km

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Peppers Pub - ‬2 min walk
  • ‪Bubbly Cup - ‬6 min walk
  • ‪Saint John Ale House - ‬1 min walk
  • ‪Gahan House Port City - ‬4 min walk
  • ‪Cask and Kettle Irish Gastropub - ‬6 min walk

About this property

Hilton Saint John

4.5-star luxury hotel, connected to a shopping center in Uptown
Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 2 buildings
  • Meeting rooms
  • 17286 sq ft of conference space
  • 1556 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $122
CA $145 total
includes taxes & fees
Feb 1 - Feb 2
Delta Hotels by Marriott Saint John

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent for walking to lots of great bars/dining locations. We went to Grannan’s. It is an excellent seafood restaurant that is a minute walk away. It is not a cheap restaurant, so if you want high quality food, it does not disappoint.
Stayed 1 night in Oct 2025

6/10 Okay

Brian, Calgary

Liked: Cleanliness, property conditions & facilities
Restaurant service was poor and expensive.
Stayed 1 night in Sep 2025

4/10 Poor

Cory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so run down. I’m shocked Hilton hasn’t updated this building. Staff are cleaning/housekeeping is so bad and lazy. Amenities are lacking. It sucks. Not worth the cost per night at all. The only thing is that it’s in a good location/area. Very disappointed. It’s honestly like no one cares about anything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the wharf and close to downtown for easy walking to various amenities and sites. The hotel restaurant was very good and our room was quite large with a great view of the bay and harbour. We would not hesistate to stay there again!
Stayed 1 night in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic location and convenient to get around
Stayed 3 nights in Sep 2025

10/10 Excellent

GREGORY, Morgantown

Stayed 1 night in Sep 2025

10/10 Excellent

Lorrie

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

The breakfast was kind of dissapointed about quality. The server charged us for $50, instead of the $40 that was the amount they offered at the reception. I let them know about it, and they said it will be corrected in the final receipt. I Have not received any receipt yet.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Sep 2025

8/10 Good

Blayne

Stayed 2 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Staff & service, property conditions & facilities, room comfort

Great place

This is a restored hotel and a very nice place to stay with amazing views of the bay. The bed was very comfortable, the towels were thick, the water was hot and plentiful. Only drawback was the bathroom needs some serious cleaning. The shower and sink areas had a lot of mold that needs to be dealt with. It wasn’t “OMG, disgusting!l mold but sufficient to warrant mentioning. If we were staying more than one night we would have asked them to deal with it. The staff was ver6 helpful and friendly and the restaurants were very nice - we ate both dinner and breakfast there.
Stayed 1 night in Sep 2025

10/10 Excellent

richard, Manchester

Stayed 3 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Alexei

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Perfect location, rundown hotel. The whole place is falling apart and smells bad. Either do a major renovation or close it down.
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was excellent but the rooms are dated are everything is worn out.
Stayed 4 nights in Aug 2025

6/10 Okay

Jason, Orleans

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location ,location ,location! Right on the harbour. Close to everything. I was surprised on how quiet it was and not too busy. Especially with cruise ships in the harbour. Bring a fishing rod if you like to fish! Right out side the door and if you don’t mind walking you can have a great time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Stayed 1 night in Sep 2025

4/10 Poor

D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First - THE STAFF WERE FABULOUS!! My 1st room had absolutely zero visibility or view due to windows being 100% covered in dirt and condensation on the outside (I paid extra for a view) and the room had a strong very musty smell. They offered a free breakfast but I said no. The second room was better, although maintenance had to repair a broken toilet. The wallpaper was peeling off some of the walls and the vinyl coating on the headboard was peeling off. No laundry on hotel site despite website stating so - laundry could be sent out in the morning at $ per pound plus $20 delivery for return later that night (that is pretty expensive for one load of laundry!). Hotel charged a $75 security deposit PER NIGHT ($450 in my case). The guide button on the TV did not work. I called desk for help to use the remote and was advised they didn’t have a TV package for guide use. I asked about the Pay Per View and Movies on Demand as advertised on the website - I was told they didn’t have that either. Parking was $25 per nite but it was not at the hotel. I booked this hotel for specific amenities due to a month long travel in the Maritimes. Very disappointed!! They need to update their website. I would not recommend this hotel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the best location to explore uptown Saint John. There is a great boardwalk around the waterfront. Many dining options, stores and local breweries. We stayed on the 11th floor in a king room, it was large, harbor view and very quiet. We purchased breakfast when booking and it is a full breakfast will a lot of choices, highly suggest. Check-In and check-out were seamless. We parked across the hotel at Market Square and added it to her our room. They will validate your ticket at the front desk so you can come and go with your car if you want too.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Saint John

While there was a mixup re our prepaid reservation, it was a great stay and staff was great. Hotels.com fixed the probs swiftly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed myself beautiful place
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service, amenities
Staff were nice, but was disappointed in the hotel as it was a touch outdated and parking is an issue if you have a bigger truck as it is all underground with low overhead.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sophia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room for my daughter for her 21st birthday. The room I booked was supposed to have 2 queen beds and a seating area with a couch. When they arrived to check in, they were told there was no room with a couch available. I only found out after they came home. Since this isn’t what I paid for, I expected some sort of compensation. Instead I got no response to my complaint. Customer service is dead these days. Other than that, they enjoyed their stay. The hotel location is great.
Stayed 1 night in Aug 2025