Hotel Riu Plaza Fisherman's Wharf

4.0 star property
Eco-certified hotel near Pier 39

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Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Relax in our spacious lobby with sofas, armchairs, and a dining area.
Welcome to the RIU reception area, where friendly staff are available to assist with check-in and answer any questions.
Relax by the rooftop pool with lounge chairs and umbrellas.
Relax by the fire pit in a cozy seating area surrounded by lush greenery and comfortable wicker furniture.
Enjoy a drink at the central bar, surrounded by a glass display case and comfortable bar stools.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
2500 Mason St, San Francisco, CA, 94133
  • Pier 39
    ‪5 min walk‬
  • Lombard Street
    ‪8 min walk‬
  • Alcatraz Island
    ‪22 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

Deluxe Room (Hotwire ROH)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(694 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Superior)

8.6 out of 10
Excellent
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(462 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(14 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Francisco

Fisherman's Wharf stay.Within a 10-minute walk of this Fisherman's Wharf hotel, you'll find Pier 39 and Aquarium of the Bay. Also, Ghirardelli Square is within half a mile (1 km) and Lombard Street is within 2 miles (3 km).

What's nearby

  • Pier 39 - 5 min walk - 0.5 km
  • Aquarium of the Bay - 5 min walk - 0.5 km
  • Lombard Street - 8 min walk - 0.7 km
  • Ghirardelli Square - 11 min walk - 1.0 km
  • Alcatraz Island - 22 min drive - 3.5 km

Getting around

  • Beach St & Mason St Stop - 1 min walk
  • San Francisco Station - 6 min drive
  • San Francisco Intl. Airport (SFO) - 40 min drive

Restaurants

  • ‪Boudin Bakery Café Baker's Hall - ‬3 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬4 min walk
  • ‪Bistro Boudin - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hotel Riu Plaza Fisherman's Wharf

Eco-certified hotel near Pier 39
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee.

This San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1975
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4201 out of 6647 reviews
Rating 8 - Good. 1536 out of 6647 reviews
Rating 6 - Okay. 541 out of 6647 reviews
Rating 4 - Poor. 197 out of 6647 reviews
Rating 2 - Terrible. 172 out of 6647 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and comfortable bed. Fantastic breakfast. Only negative was that we were on first floor by the road which was very, very noisy all night. Another family member was by the entrance to the hallway. They kept hearing the banging of the door opening and closing.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Place is not four stars. Maybe 3…tub was dingy. Noisy hallways…not a nice stay. But it’s close to Trader Joe’s! That puts it from 2 to 3 stars
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Fredrik

Stayed 4 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and fun experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Stella

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Stella

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A male desk clerk was very helpful. The hotel was very clean and the breakfast delicious. Many choices.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zhengnian

Stayed 3 nights in Jun 2025

4/10 Poor

Brooke Ann

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
If you’re interested in staying at a hotel with hospitality, timely customer service, doors that reach the floor, windows that block out sound, amenities beyond basics, and a comfortable bed, look elsewhere. The hotel was busy, showing they do a good job advertising, but the long lines and lack of customer service left us wishing we stayed somewhere else.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marybeth

Stayed 4 nights in Jun 2025

10/10 Excellent

Marybeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The rooms were very clean. The buffet breakfast was amazingYou definitely did not walk away hungry
Stayed 4 nights in Jun 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Sitka

Liked: Property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Kimberly

Na
Stayed 2 nights in May 2025

10/10 Excellent

Yolonda

Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for touring. Wonderful breakfast. Staff were always pleasant and accommodating.
Stayed 4 nights in May 2025

10/10 Excellent

Leonard Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quiet and clean and near to the pier
Stayed 3 nights in May 2025

10/10 Excellent

Chi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder staff and great location with many opportunities!
Stayed 1 night in May 2025

10/10 Excellent

Hei Kan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pillows were not firm enough
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Inflexible and unhelpful

Not responsive to emergencies; inflexible and greedy: I booked Hotel Riu Plaza on the day of my flight to SanFrancisco, but the flight was canceled at the airport. I called to cancel my reservation within 3 hours of making the booking (non refundable). This would have allowed them to rebook the hotel to another guest and refund me, which I have had many other hotels do as a courtesy and with empathy for the situation. Expecially in this case as I literally called within 3 hours of booking and they could have released the room and rebooked. HOTELS.COM was symathetic and said that they would take this up with the hotel. However, the RIU PLAZA HOTEL was inflexible. I got an email asking how my check in was (so clearly, they must have rented the room to someone else). Yes, I booked a non refundable rate on the day of, but called to cancel within 2 hours and early in the day. Other hotels in similar cases have been flexible if they are able to find another guest. Riu Plaza front desk were not only were vague and later inflexible, they provided no customer service. DO NOT GO TO SUCH A HOTEL that does not treat its customers with humanity.
Stayed 1 night in May 2025

10/10 Excellent

Lejani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay in that hotel. staff are friendly. Unfortunately the sink water wasn't have hot water or warm water.
Stayed 3 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was first class
Stayed 8 nights in May 2025

10/10 Excellent

merleina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to tourist areas and the breakfast
Stayed 2 nights in May 2025

2/10 Terrible

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me an additional $40 facility or something fee for a single night.!. I really did not appreciate that. I'm OK with a higher price as long as I know up front! This is deceptive.
Stayed 1 night in May 2025