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Tilden Hotel

2.0 star property
Family-friendly stay near Pier 39

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Photo gallery for Tilden Hotel

Lobby lounge
Courtyard
Standard Double Room, 2 Double Beds
Lobby lounge
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
345 Taylor St, San Francisco, CA, 94102
  • Moscone Convention Center
    ‪14 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

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About the area

San Francisco

Union Square stay.With a stay at this Union Square hotel, you'll be within half a mile (1 km) of Asian Art Museum of San Francisco and 2 miles (3 km) of Lombard Street. Pier 39 and Golden Gate Park are also within 3 miles (5 km).

What's nearby

  • Union Square - 5 min walk - 0.5 km
  • Moscone Convention Center - 14 min walk - 1.3 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Cinnabar - ‬3 min walk
  • ‪Cityscape Bar and Restaurant - ‬2 min walk
  • ‪The Halal Guys - ‬2 min walk
  • ‪Cafe Mason - ‬3 min walk

About this property

Tilden Hotel

Family-friendly stay near Pier 39
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and limo/town car service.

A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the family-friendly Tilden Hotel. Parking is available for a fee.

This San Francisco hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 9 levels
  • Built in 1928
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Tilden Hotel offers 118 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Mini-fridge

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 59 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 15 to 40 for adults and USD 15 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Books
  • Evening entertainment
  • Games
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height bed
  • Low-height desk
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 17 and May 31.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Lending library access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 40 for adults, and USD 15 to 40 for children
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Mark
Hotel Mark Twain
Hotel Mark Twain San Francisco
Mark Twain Hotel
Mark Twain San Francisco
Twain Hotel
Tilden Hotel San Francisco
Tilden San Francisco
Mark Twain Hotel
Hotel Mark Twain
Tilden Hotel Hotel
Mark Twain San Francisco
Tilden Hotel San Francisco
Tilden Hotel Hotel San Francisco

Tilden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 891 reviews
Rating 8 - Good. 306 out of 891 reviews
Rating 6 - Okay. 213 out of 891 reviews
Rating 4 - Poor. 97 out of 891 reviews
Rating 2 - Terrible. 60 out of 891 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Elevators are uncomfortably small. Room was nice but everything felt cheap, it felt like you had to be extra careful. Staff isn’t friendly.
Stayed 1 night in Aug 2018

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Small space

Room is very small, especially the bathroom. The pictures on hotels.com and online are deceiving. The bathroom and the sink are much smaller than shown. The hotel elevator only fits 4 people with luggage. It's a very small elevator and hotel, as well as room.
Stayed 2 nights in Mar 2020

10/10 Excellent

Svetlana Sulimani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful staff, good location

It was not good time to stay in hotel because of Covid-19, but the staff did everything to make our stay better. Very friendly and helpful staff
Stayed 3 nights in Mar 2020

6/10 Okay

John K

Travelled with family
Liked: Cleanliness

Overnight in San Francisco

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Modern, clean, nice restaurant & cafe. Lovely, helpful staff.
Stayed 4 nights in Mar 2020

4/10 Poor

Elisha

Stayed 2 nights in Mar 2020

10/10 Excellent

Maria, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, cozy and centrally located. Everybody was very nice and helpful. I enjoyed the complimentary coffee and the afternoon cookies :) Would definitely recommend this place.
Stayed 3 nights in Feb 2020

8/10 Good

Royer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Nice room. Very,very noisy had trouble sleeping last night
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Ping pong table. Unexpected restaurant credit.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip little hotel conveniently located. Front desk was awesome and super friendly. Thanks
Stayed 3 nights in Feb 2020

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Sydelle

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was cute, and modern. Room looked a lot different than what was in the pictures. Also disgusting dirty area as soon as you walk out of the hotel. Homeless urinating in the streets, etc.
Stayed 2 nights in Feb 2020

10/10 Excellent

Abigail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great! It was convenient
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had adjoining room. I can hear everything even a whisper. I was trying to keep the volume down but the next door had TV on all night. I couldn’t sleep. I could hear candy unwrapping. Not sure if different room would be different. Good location & reasonably clean. Tiny sink in bathroom. U could hit ur head on glass shelf over the sink if u are not careful.
Stayed 2 nights in Feb 2020

6/10 Okay

Danny

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The $29 resort fee is a joke. It covers a $10 credit at the bar plus a weight room they should be embarrassed about (tiny and barely equipped). Room was a decent size but could have used a dresser and comfortable chair to sit in
Stayed 3 nights in Feb 2020

10/10 Excellent

Peter

Stayed 4 nights in Feb 2020

8/10 Good

Terah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

JimL, Devon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very helpful and friendly. Breakfast and bar good. The rooms were a bit dark and old fashioned, but very clean and comfortable. Location close to Union Square, althoughTaylor St is a bit rough - many vagrants on the street.
Stayed 3 nights in Feb 2020

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older building that has been renovated. Some of the interiors feel their age, and there is a single elevator which may lead to a wait to get to a high floor. What makes the Tilden Hotel feel special is exactly the fact that it is comfortable in the Hygge sense with exceptionally good service. The lobby has ample space for relaxing, working, and playing board games. The morning coffee shop is excellent, serving great complementary coffee and tea, as well as fruit and pastires, including Kouign Aman, a delightful baked good that is often hard to find! The attached restaurant, the Douglas Room, is both hip and delicious, and is also a good place to get plated breakfast items like avocado or salmon toast and vegetable hash with eggs. The rooms have comfortable beds and Malin Goetz amenities. There are also in room K-cups (the compostable kind) and a Keurig, but the guys at the lobby desk were always nice enough to give us cups of hot water from the coffee shop to take up to our room when we wanted to make tea. We stopped by the Hilton lobby bar and rooftop bar next door, but always preferred hanging out in the Tilden hotel because we felt much more at home!
Stayed 4 nights in Jan 2020

8/10 Good

RK, Sacramento

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in union square so it is close various shopping centers. Ideal for business or pleasure.
Stayed 2 nights in Jan 2020

4/10 Poor

Miya, Orange County California

Travelled with family
Disliked: Amenities, property conditions & facilities
No temperature control in room. Ceiling fan instead of air conditioning. Heat is regulated and only comes on from 6pm-6am. Was offered a space heater. Rooms appear larger on website then actuality. Neighborhood is dirty.
Stayed 1 night in Jan 2020