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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property
3-star hotel near Lombard Street

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Meeting facility
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Marines Memorial Theater
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Double and Single Room

  • Sleeps 3

King Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Bathroom

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

View all photos for 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

Bathroom

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi

  • Sleeps 1

View all photos for King Suite

Bathroom

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About the area

San Francisco

Union Square stay.Your stay at this Union Square hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and Chase Center are also within 3 miles (5 km).

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Marines Memorial Theater - 2 min walk - 0.2 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Concierge Lounge - ‬1 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel near Lombard Street
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Reviews

The Cartwright Hotel - Union Square BW Premier Collection Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

Reviews

10/10 Excellent

M L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to restaurants, transportation
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Isabella, kirkland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Katie

Stayed 3 nights in Aug 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 5 nights in Sep 2025

8/10 Good

Srikanth, Mountain House

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was spacious enough for the age of the building (keep this is mind, everything is smaller in old city buildings). Housekeeping came in every day and left the room looking great. The location is the best part; close to a BART station and with many bus lines nearby. There are many businesses within walking distance. Great common areas, but some of the rooms had mold that was visible on the walls of the room and the bathroom. This was an issue for me and after communicating with the staff, they moved me to a different room which was a much better option. The air conditioning unit in the first room also needed some cleaning as well as the windows. The staff is very friendly and always willing to help if you need something.
Stayed 7 nights in Aug 2025

10/10 Excellent

RyAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating when we needed a late check out. Very comfy bed, a lot of towels and the body wash smelled good! We ate at nearby Jasmins and their chicken katsu was delicious, the women there were very sweet also.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Really good food options around
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Thin walls. Even for a weeknight it was a bit noisy even though I asked for a quiet room in the back of the building. I could hear all of my neighbors.
Stayed 1 night in Sep 2025

6/10 Okay

Zachary

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and I like the vibe of the hotel, such a convenient location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

8/10 Good

Zain

Liked: Staff & service, property conditions & facilities

Friendly staff, not the cleanest bedding

Arrived at the hotel past midnight due to a late flight. The staff was so kind as to keep the door unlocked for my arrival. Got in the room and immediately fell asleep on the bed. Woke up the next morning and realized that my head had been on a blood stained pillow case the entire night. That’s kind of gross, to be quite honest.
Stayed 3 nights in Aug 2025

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location good
Stayed 7 nights in Aug 2025

4/10 Poor

Christopher

Stayed 5 nights in Aug 2025

10/10 Excellent

DeWan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance from the train station and multiple restaurants. The room was small but clean and perfect for one person.
Stayed 2 nights in Aug 2025

4/10 Poor

Julia

Liked: Staff & service
Disliked: Property conditions & facilities
The hall and my room smelled very musty, so much so that I was worried that there was mold. I bought Lysol from the Walgreens across the street but it didn't help. There were black spots at the base of the shower and around the window AC unit. I took out the filter screen of the AC unit and it was filthy. When I showed it to the 2 employees at the front desk, one was rude saying he had no idea when he could get me a new one because he'd have to call "engineering". The second man was nicer, took the filter, and said he'd take care of it. When I returned to my room later that day, there was a filter in the AC unit again. I don't know if it had just been vacuumed or if it was new. Regardless, I didn't use it again. The first night, it was so noisy outside in the neighborhood that I had to turn on the AC fan to try to sleep (white noise) but the fan was so loud that sleeping was quite the challenge. The room was small but what I liked were the shower and towels. Every employee except the one mentioned above was very friendly. The price was right, but I would only suggest people looking for a youth hostel type accommodation to stay here.
Stayed 3 nights in Aug 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
I stayed for a solo trip for a weekend and it was the perfect fir for me. I loved the little coffee, tea and water station they had for their guests and the staff was very friendly. The rooms are small and clean. The walls are thin and you hear other guests but it was still okay and didn't impact my sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, simple hotel. Rooms were quite small, but comfortable. I probably wouldn’t stay again as I prefer more space in a room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... great location... a truly classic San Francisco experience
Stayed 1 night in Aug 2025