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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly 3.5-star resort near Isla Verde Beach

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Beach nearby, sun loungers, beach umbrellas, beach towels
Property preview
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(38 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(22 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed

8.8 out of 10
Excellent
(219 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(160 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Carolina

Seaside stay .With a stay at this Isla Verde resort, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of Condado Beach. Plaza las Americas and Puerto Rico Convention Center are also within 6 miles (10 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Carolina Beach - 5 min walk - 0.5 km
  • Isla Verde Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 14 min walk - 1.2 km
  • Balneario de Carolina - 2 min drive - 2.4 km
  • Port of San Juan - 10 min drive - 10.5 km

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Pizza City - ‬9 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪La Cueva Del Mar - ‬2 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly 3.5-star resort near Isla Verde Beach
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1996
  • Cooked-to-order breakfast (free)
  • Casino
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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4.5 out of 5, Wonderful, 2,147 reviews
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CA $615 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Covered valet parking on site (USD 33.45 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 27.88 per night
  • Covered valet parking fee: USD 33.45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Reviews

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2868 out of 4230 reviews
Rating 8 - Good. 843 out of 4230 reviews
Rating 6 - Okay. 279 out of 4230 reviews
Rating 4 - Poor. 119 out of 4230 reviews
Rating 2 - Terrible. 121 out of 4230 reviews

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Housekeeping was great. The breakfast was very good and staff were very attentive. I really enjoyed everything about our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

LISA A, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Luis

Stayed 3 nights in Sep 2025

10/10 Excellent

JENIFER, St THomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly enjoyed our 3nt stay here! Location was super. Employees were all very welcoming and helpful. The 2hr evening cocktail reception was a welcomed surprise. I found the room, lobby and pool to be very clean and up to my standards. The free (but please tip!) beach chairs and umbrella set-up at the beach were the icing on the cake!! The quality of the included breakfast buffet does have room for improvement but served its purpose to get us fed so we could start out our day with full tummies. The casinos live entertainment was very enjoyable and the waitstaff were on point bringing beverages around. I would happily stay here again and recommend this location to friends and family.
Stayed 3 nights in Sep 2025

8/10 Good

ELIXSANDRA, lawrenceville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is perfect but it’s an outdated hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Aug 2025

6/10 Okay

Delvyn, New York

Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

10/10 Excellent

Leticia

Liked: Cleanliness
It was amazing. The rooms were clean, the bar staff, the casino staff was so great. The breakfast like never before
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay convenient location
Stayed 4 nights in Aug 2025

4/10 Poor

Codrinna Andrea

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was ok. It was much older than it appeared online. The staff at the casino bar and restaraunts seemsThe walk to the beach wasn't bad but the area is not the best. Staff wasn't very friendly. We were followed around the casino by security so decided to do activities off site.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie, New York

Travelled with family
Liked: Amenities
Convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Stayed 3 nights in Aug 2025

4/10 Poor

Alyssa

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay here. They don’t clean the rooms even after you ask them to. They don’t even answer the phones when you call the front desk
Stayed 3 nights in Aug 2025

10/10 Excellent

tiffany daisy

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Chad L

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport easy access and clean
Stayed 1 night in Aug 2025

8/10 Good

Terence

Good overall stay. Thk you
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service for a Daily Fee

Great Room! Clean, Accessible and Spacious. They charge a $45 daily fee that includes 2 Bottles of Water, Pool Access…. They never delivered water for anything beyond the first day. We asked at the front desk and Room Service for our water and we never got it… a bit disappointed but property is good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and close to the beach and restaurants
Stayed 6 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025