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Hyatt Centric Isla Verde San Juan

4.0 star property
4-star hotel near Isla Verde Beach

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Photo gallery for Hyatt Centric Isla Verde San Juan

Property amenity
Lobby sitting area
In-room safe, individually decorated, individually furnished
View from room
Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Carolina Beach
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Pool

Room, 2 Queen Beds, Balcony

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Carolina

Isla Verde stay.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of San Jorge Children's Hospital. The Mall of San Juan and Jose Miguel Agrelot Coliseum are also within 6 miles (10 km).

What's nearby

  • Carolina Beach - 4 min walk - 0.4 km
  • Isla Verde Beach - 4 min walk - 0.4 km
  • Pine Grove Beach - 12 min walk - 1.1 km
  • Balneario de Carolina - 2 min drive - 2.1 km
  • Puerto Rico Convention Center - 9 min drive - 9.2 km

Getting around

  • Domenech Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 19 min drive

Restaurants

  • ‪Pizza City - ‬9 min walk
  • ‪La Cueva Del Mar - ‬5 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Wendy’s - ‬4 min walk
  • ‪Karaya - ‬6 min walk

About this property

Hyatt Centric Isla Verde San Juan

4-star hotel near Isla Verde Beach
A private beach is featured. Hyatt Centric Isla Verde San Juan offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Hyatt Centric Isla Verde San Juan. Parking is available for a fee.

This 4-star Carolina hotel is smoke free.

  • 223 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Centric Isla Verde San Juan offers 223 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Uncovered self parking on site (USD 21.19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 21.19 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric Isla Verde San Juan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 72 reviews
Rating 8 - Good. 10 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 6 out of 72 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maryelin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were pretty nice. The staff was helpful. Easy breezy check in and check out. Beautiful designs. Close to a lot of local spots
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
To be honest we didn’t spend to much time inside the hotel, but as soon as we entered we were impressed with how beautiful everything looked and how nice the rooms were.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 1 night in Feb 2026

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was good, pool was not good at all and bar service around the pool was expensive. Overall, you get what you pay for. Next time will do La Concha and just pay the high amount for a better location and experience.
Stayed 4 nights in Feb 2026

6/10 Okay

Reginald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was okay, I booked earlier and asked for early check in and they didn’t have it. You can never get in touch with the staff so I had to use instant message. The pool was so cold, the hot tub didn’t work. Other than that it was okay. The staff was pleasant and nice. The food was over price.
Stayed 3 nights in Feb 2026

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Big warm bathrobes were wonderful. Also, I really appreciated a bathroom scale in the room
Stayed 2 nights in Feb 2026

6/10 Okay

Shanequa

Travelled with family
Liked: Cleanliness, staff & service
Room was good but very small, too small for the price
Stayed 3 nights in Feb 2026

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing ! Super friendly !!! Great , walkable area . Our room was by the pool and worth every penny .
Stayed 2 nights in Feb 2026

10/10 Excellent

Brigyth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool room was amazing staff very nice hotel clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and staff was extremely nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room spotless.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Staff lovely especially the desk staff
Stayed 1 night in Feb 2026

2/10 Terrible

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Poor staff support. Did not care what you think about anything. They have some kind of bakery/coffee shop in the lobby. All the food is stale but they don’t care. Also, I prepaid for my stay and guess what: I still had to pay another $50 per day plus taxes when I was there. Really disappointed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tasty dinner, but far too cold to eat in the dining room! Why waste money on too much air conditioning?
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Joyce at the front desk was very he,Paul when there was a mixup in our reservation. Billy was very friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gracia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jan 2026

6/10 Okay

Jamaal

Stayed 5 nights in Jan 2026

10/10 Excellent

Adrianna

Stayed 2 nights in Jan 2026

4/10 Poor

TAHA

Business traveller
My experience at this Hyatt Centric was underwhelming and disappointing. I’ve stayed at several Hyatt properties in Puerto Rico and have consistently had great experiences, which is why I chose this location. Given its proximity to the airport and Isla Verde—where my colleagues were staying—it seemed like an easy choice. Unfortunately, my three-night stay fell short of expectations. On one day, housekeeping left my room without any towels, requiring me to contact the front desk. Reaching them was an issue in itself, as there was no response for about ten minutes when calling from the room, forcing me to use my personal phone. On my final day, housekeeping did not service the room at all. It’s disappointing to leave negative feedback, especially as I’ve generally had positive experiences with Hyatt-owned properties. I hope this feedback is taken constructively and used to improve the guest experience at this location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities
Clean rooms, lovely staff
Stayed 1 night in Jan 2026

8/10 Good

Jerilyn

Stayed 1 night in Jan 2026

8/10 Good

Rhianna

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location close to beach and airport. Pool is peaceful with plenty of chairs. Room is spacious and well decorated. Staff was wonderful. Only downside was that there was construction noise one of the mornings that woke me and then kept me up.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimena

Stayed 4 nights in Jan 2026