Quality Inn Milan - Sandusky offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at Quality Inn Milan - Sandusky. Free self parking is available. The property offers extended parking privileges.
Smoking is allowed in designated areas at this Milan hotel.
Staff was friendly.
The hot tub and indoor pool were extremely dirty. Very unsanitary. The outdoor area had a lot of paint chipped away in and around the pool.
For the breakfast, the juice machine was broken, and no alternative was given when asked.
Everything was as expected for a budget friendly room; bedding and room was clean. Breakfast is simple and hot tub had a weird smell. Everything else was good! Staff was friendly and everything was well maintained, a little dated but as expected. A good value for the price.
Bugs on the floor on arrival, bed bugs in bedâbites on arm and faceâstains on sheets, mold in fridge- pictures attached. I was soooo disappointed. Only the property staff were so nice and friendly. Very sparse continental breakfast. Machine brokenâŠâŠ
We were in 119 the air conditioner wasnt even screwed in the wall. We were right by the rooms that had somone get arrested. At 2 in the morning and woke our 3 children up. Everything seemed to be out of order. People who weren't customers would show up just to use the pool. Workers and customer service was great, but everything else was awful!
This place was a nice size. Had an indoor and outdoor pool, and a hot tub. Had an arcade, and a place to use the computer if needed. The breakfest was terrible. No juice, water. They had coffee, and milk. As big as this place was and by the photos online I figured they would have had eggs, susage etc. They had cereal and waffles, and kids branded trix yogurt. Staff was friendly and helpful. Carpet in the lobby and hallways was stained and very dirty.
The property was quiet and clean. Our issues were that the Bath fan did not work. The Morning Breakfast was very disappointing. Cereal with warm milk, waffles, oranges and yogurt were all that was offered. No Juice(empty) No water(empty).
Run done hotel with terrible customer service. Anything we pointed out that needed attention was ignored unless we asked repeatedly (one room no microwave, trash/towels serviced, no drinks at breakfast and not making up room on third day). We were treated rudely and only heard excusing for the condition of the hotel and lack of staff providing customer service (told repeatedly there was poor communication amongst employees. The first room we were assigned was trashed and dirty - lack of communication! Safety was an issue with no locking external doors. I recommend no customers of Hotels.com ever stay here
Clean and safe place to stay. Comfortable beds and has decent indoor Pool and Hot Tub.
Our only issues were that the vent in the bathroom did not work and the Continental Breakfast was not impressive. No Juice. Only had Cereal, waffles, yogurt and Oranges.
While not the cleanest hotel I've stayed in, it gets the job done.
That said, I was very disappointed in the complimentary breakfast options, or lack thereof, for this location. Waffles and cereal can only get you so far.
Room was clean and spacious. I was in the back building and just wish the doors to the building required a key card to enter. I was traveling alone and arrived in the evening so that gave me an uneasy feeling.