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Hotel Paradox, Autograph Collection

4.0 star property
4-star hotel near Santa Cruz Beach Boardwalk

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Photo gallery for Hotel Paradox, Autograph Collection

Breakfast, lunch, dinner served; American cuisine
Property video
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
611 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪6 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(66 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

8.6 out of 10
Excellent
(71 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.2 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View

2 Queen Beds, Pool View

8.2 out of 10
Very good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Oceanside stay.Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and University of California, Santa Cruz are also within 3 miles (5 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 6 min walk - 0.6 km
  • Main Beach - 19 min walk - 1.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.7 km
  • Santa Cruz Wharf - 3 min drive - 2.2 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Pacific Cookie Company - ‬9 min walk
  • ‪四姐 Special Noodle - ‬6 min walk

About this property

Hotel Paradox, Autograph Collection

4-star hotel near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 4934 square feet (458 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available.

This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 5 levels
  • 4934 sq ft of conference space
  • 458 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Pool
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 775 out of 1233 reviews
Rating 8 - Good. 225 out of 1233 reviews
Rating 6 - Okay. 122 out of 1233 reviews
Rating 4 - Poor. 58 out of 1233 reviews
Rating 2 - Terrible. 53 out of 1233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Janeth

Stayed 1 night in Jan 2026

10/10 Excellent

Mick

Stayed 2 nights in Jan 2026

6/10 Okay

Holly

Stayed 2 nights in Dec 2025

2/10 Terrible

Topher

Travelled with family
Disliked: Cleanliness
This is my third time staying here, and the 2nd time that the room was disgusting. Since COVID, my wife brings cleaning supplies to every hotel we stay at and does a deep clean upon arrival. This has turned out to be a good way to gauge how our stay will be. The first time we were here, it was fine. The last two times, the toilets were dirty, multiple surfaces hadn't been wiped down, and the sheets/covers showed visible stains. Luckily, we brought our own sheets, pillow cases, and blankets to be able to sleep on top of. One of the covers in our room looked to have old blood stains on it. Not to mention, there was a giant booger on one of the curtains and what looked to be drops of blood on the floor near the foot of the bed. I called the front desk 5 separate times during our stay, and only one time was my call answered. This was the call I made to request new towels and a trash pick up 1 hour and 45 minutes after I had asked one of the staff. The other calls were to try to address the other issues. We were essentially giving this place a second chance and they blew it. We will never be going back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Room for nice staff was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Michael, Alameda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2025

8/10 Good

Roger

Travelled with family
Liked: Staff & service, amenities
The room was ok. A bit older. The coffee creamer was expired, and the room phone did not work. We also did not get our room cleaned on Monday when we needed it. They did send someone up to replenish our towels, tp, and some supplies. The staff was nice and courteous. What is nice is having access to filtered water.
Stayed 3 nights in Dec 2025

8/10 Good

Heike

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Luche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santa Cruz. The pool is great and the staff are friendly and welcoming. The rooms are a bit outdated and smaller but still comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 6 nights in Dec 2025

10/10 Excellent

shyama

Travelled with family
Liked: Staff & service, property conditions & facilities
This hotel is a great deal
Stayed 1 night in Dec 2025

6/10 Okay

Christine

Liked: Staff & service
There was no housekeeping service or towels. I asked for a kettle twice that never arrived. The front desk was chronically busy and impossible to get through.
Stayed 3 nights in Dec 2025

8/10 Good

Charlie

Stayed 2 nights in Dec 2025

10/10 Excellent

Beau, Huntington Beach

Stayed 4 nights in Dec 2025

10/10 Excellent

Cartier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved my stay the staff was amazing I loved seeing Rainbow was still working there after 3 years since my last trip and the rooms have been redecorated and it was beautiful. Can’t wait to come back
Stayed 2 nights in Dec 2025

4/10 Poor

Marcelino

Travelled with family and small children
Everything was fine until they charged me 50 for deposit and 28 for parking
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful restaurant and bar. Clean room. Cozy bed.
Stayed 1 night in Dec 2025

2/10 Terrible

Tamara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately, the experience was not up to par with Marriott’s Autograph Collection reputation. Run! When a GM in the hospitality space refuses to listen to a complaint and feels the need to intimate a guest with sharp words, it’s time to check out immediately. Food sub par. Bartenders service level would be better at a county fair or snack shack for a kids local baseball game.
Stayed 3 nights in Dec 2025

10/10 Excellent

Azin

Stayed 3 nights in Nov 2025

10/10 Excellent

Azin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great spot, unique, clean, friendly...great for families too.
Stayed 3 nights in Dec 2025

8/10 Good

John, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025