Book Cheap Hotels in Santiago Atitlán

"I have never felt more unsafe or disrespected in my life. While the Hotel Palmera Dorada itself is decent on the inside with nice rooms, everything else about this stay was a nightmare. The Location: The hotel is situated in what feels like the most dangerous neighborhood in Santiago Atitlán. It is surrounded by pitch-black alleys with zero lighting and is constantly teeming with drunks and suspicious individuals. We felt like targets every time we stepped foot outside the gate. If you value your safety, do not stay here. The Checkout (The Breaking Point): Despite having fully prepaid my stay through Expedia, the checkout experience was traumatizing. An armed guard physically blocked us from leaving the premises. They refused to let us exit until they had "inspected" the rooms, treating us like common thieves or criminals. I have traveled all over the world and have never been subjected to such a humiliating and hostile protocol. Being held against my will by an armed individual over a pre-paid room is completely unacceptable. Message to Expedia & Management: I am expecting a formal response from Expedia immediately. This was not just bad service; this was unlawful restraint. I am currently in the process of escalating this claim with a lawyer to address the actions of the staff and the lack of safety at this location. STAY AWAY."

"Great "

"Love your hotel. Our stay was very pleasant."

"Clean rooms, gorgeous hotel with a lovely pool. Amazing staff; I was able to get my shoes cleaned here along with my laundry. The breakfast is good and we are at the Syrian restaurant they have in the hotel (also amazing). They have two cute cats roaming around and amazing drinks at the bar. The biggest perk is probably the tuktuk driver Lino, who you can message for a ride when necessary (7 am to 7 pm usually). Staff always helps with your luggage and were so helpful. I checked out before breakfast and the had some yogurt, fruit and granola put aside for me to take in the morning. "

"Beautiful location on the lake with fabulous vistas and shoreline walking paths"

"We had an amazing stay in Santiago Atitlán! The room was super spacious with four comfortable beds, very clean, and had a beautiful view overlooking the lake. The location is perfect — right in the heart of Atitlán. The staff were incredibly kind and helpful, especially Aldo, who went above and beyond to make our stay enjoyable. Highly recommend this hotel to anyone visiting Lake Atitlán! 🌿💙"