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Nice hotel, quiet and very zen. The grounds are simply perfect with lush gardens, the pool, the spa and the sauna. The staff is professional, pleasant and helpful. We had a little mishap at the restaurant, but they resolved it perfectly. The only minor downside is the rusticity of the room, but it didn’t bother us that much since the rest was so nice.
Verified traveller
Stayed 4 nights in Mar 2019
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
Atitlan lake is one of the only places that you feel peace and quiet but hotel bamboo is a perfect place to enjoy everything. We love to come with the entire family to enjoy the nature and the good food of the hotel. We strongly recommend this place for everyone who love to be surrounded by nature.
Our experience overall was outstanding and the grounds were incredibly beautiful. The only complaint was the pool was quite chilly, which was a bit disappointing for our kids.
The staff were very friendly and helpful. When we arrived late in the day, the staff were rushed off their feet working for a wedding. One of the staff quickly came to help us check in and organised a pizza for us as it was all the kitchen could manage. We sat at a table outside right next to the lake - a beautiful place for a restaurant. The gardens were very peaceful and we spent much time on our verandah watching the humming birds. There was a hot spa and an outdoor pool, the use of both were great ways to get over the long walks that we took each day.
Very nice, comfortable property.
Staff extremely friendly and helpful.
Two times they helped me find a place to watch the MLB playoffs. I am an early riser and each morning I was served coffee earlier than the restaurant opened.