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Holiday Inn Express Springfield Downtown by IHG

Property class: 2.5
Baroque hotel near MassMutual Center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

A corner building with a large entrance, a sign for 'Hilton Express', and a street sign for 'Willow St'.
Creator video - submitted by JetsettingJabber
A hotel lobby with reception desks, seating area, and a modern ceiling design.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a few potted plants.
A breakfast area with a counter, seating, and a menu display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, Springfield Museums
    ‪3 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪10 min walk‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds (Addl Living Area)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern living room with a sofa, armchair, and a small table.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(122 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a television, a lamp, and a nightstand with a phone.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with a view of a building.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, and a chair. There are two bedside lamps and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the area

Springfield

City center stay.At this Metro Center hotel, you'll be steps from MassMutual Center and within a 15-minute walk of Paramount Theater. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.2 km
  • Springfield Museums - 3 min walk - 0.3 km
  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 1.2 km

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪TAP Sports Bar - ‬4 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel near MassMutual Center
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very good, 1,288 reviews
The price is CA $164
CA $186 total
includes taxes & fees
Sep 7 - Sep 8
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

How close is Holiday Inn Express Springfield Downtown by IHG to the airport?

Holiday Inn Express Springfield Downtown by IHG is 0.8 mi (6-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on Sept 14, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Springfield Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Springfield Downtown by IHG.

How close is Holiday Inn Express Springfield Downtown by IHG to the beach?

This hotel is 11.3 mi (15-min drive) from Haviland Pond Beach and 13.4 mi (24-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Holiday Inn Express Springfield Downtown by IHG offer free breakfast?

Holiday Inn Express Springfield Downtown by IHG offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express Springfield Downtown by IHG?

No, there is no casino at this hotel, but MGM Springfield (5-min walk) is nearby.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Springfield Downtown by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG features an indoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Holiday Inn Express Springfield Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Springfield Downtown by IHG to downtown Springfield?

Holiday Inn Express Springfield Downtown by IHG is 0.1 mi away from Springfield.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1256 reviews
Rating 8 - Good. 285 out of 1256 reviews
Rating 6 - Okay. 76 out of 1256 reviews
Rating 4 - Poor. 34 out of 1256 reviews
Rating 2 - Terrible. 39 out of 1256 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely book again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. From the staff checking us in to the very large room and the proximity to all. Breakfast was good and warm with lots to choose from.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Tonetica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, very close to the Mass Mutual Center, parking, and the staff were very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Nesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, & great location to food!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the breakfast and clean room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very comfortable beds! And free parking!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great breakfast and location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff were very accommodating and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and service really enjoyed my stay.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff friendly, room was clean, and quiet. Breakfast was good, vary selection. Parking was good & overall felt safe considering it was downtown.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk people. Hotel was clean and close to the coliseum.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, nice bed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
The staff were excellent, very friendly and informative. The rooms were clean and it was a great stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes we did love the breakfast ad the front desk staff was very helpful. The room was ok but beds were to soft for us and the TV did not work:(
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The hotel room was very clean and so was the rest of the hotel. I will definitely stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ruth N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot of options and everything was fresh. Room was clean and quiet.
Stayed 1 night in Apr 2026

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