Shinjuku Granbell Hotel

4.0 star property
4-star hotel near Samurai Museum, connected to a shopping center

Choose dates to view prices

Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking
Exterior
Cafe
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Superior Double Room Non Smoking

  • Sleeps 2

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

The Penthouse Suite Non Smoking

  • Sleeps 2

Resort Suite Non Smoking

  • Sleeps 2

Villa Suite Non Smoking

  • Sleeps 2

Club Suite Non Smoking

  • Sleeps 2

Economy Twin RoomNon Smoking

  • Sleeps 2

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Economy Double, Non Smoking

8.4 out of 10
Very good
(81 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Non-smoking

8.0 out of 10
Very good
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Hollywood Twin, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Hollywood Twin, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Twin with Loft, Non Smoking, 12th Floor

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Resort Suite, Non-smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Executive Studio Double Non Smoking

  • Sleeps 2

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

Executive Mature Double Non Smoking

  • Sleeps 2

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Executive Double / Windows, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin / Mature, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Executive Casual Double Non Smoking

  • Sleeps 2

Deluxe Double Room Non Smoking

  • Sleeps 2

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

Economy Double Room Non Smoking

  • Sleeps 2

Economy Single Room Non Smoking

  • Sleeps 1

Loft Superior Double (Villa) Non Smoking

  • Sleeps 3

Loft Superior Double (Sky) Non Smoking

  • Sleeps 3

High-Ceiling Economy Single Non Smoking

  • Sleeps 1

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

Standard Twin Room Non Smoking

  • Sleeps 2

Loft Deluxe Double (Sky) Non Smoking

  • Sleeps 3

Loft Deluxe Double (Villa Terrace)Non Smoking

  • Sleeps 3

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

Universal Non Smoking

  • Sleeps 2

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About the area

Tokyo

Shinjuku stay.Within a 10-minute walk of this Shinjuku hotel, you'll find Samurai Museum and Isetan Department Store Shinjuku. Also, Omoide Yokocho is within half a mile (1 km) and Shinjuku Gyoen National Garden is within 2 miles (3 km).

What's nearby

  • Samurai Museum - 3 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪餃子専科Lee 新宿本店 - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪roof top bar & terrace G - ‬1 min walk
  • ‪Bar trip - ‬1 min walk

About this property

Shinjuku Granbell Hotel

4-star hotel near Samurai Museum, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1074 out of 1980 reviews
Rating 8 - Good. 532 out of 1980 reviews
Rating 6 - Okay. 242 out of 1980 reviews
Rating 4 - Poor. 83 out of 1980 reviews
Rating 2 - Terrible. 49 out of 1980 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

haley

Stayed 3 nights in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good for breakfast with buffet options. Conveniently located and walkable to many neighboring areas.
Stayed 3 nights in Dec 2025

8/10 Good

Lukasz

Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel, Port Coquitlam

Travelled with partner
Liked: Cleanliness
Clean room and great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

2/10 Terrible

Hudson

Disliked: Cleanliness, amenities, property conditions & facilities
There was mold flying out of my vent that provides AC and heat. The staff came into my room and took pictures of the mold to show the manager. The manager said there was nothing they could do and that I had to stay in the room. After making a big deal out of it, they said the best they could do was to make me pay 22,000 yen to get into another room. I was coughing up blood every morning due to the mold. Absolutely ridiculous for a “4 star hotel”
Stayed 15 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 15 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 3 nights in Dec 2025

4/10 Poor

Raquel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways smelled like cigarettes, the area around the hotel was sketchy, almost like the red light district, the room itself was decent enough for a night or two, but I would not recommend staying here for a long time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Larger than most rooms at the same price range in Tokyo. Easy check in process, complimentary bottles of wine for our
Stayed 5 nights in Dec 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a really
Stayed 4 nights in Dec 2025

10/10 Excellent

Yuanyuan

Stayed 1 night in Dec 2025

10/10 Excellent

Tarik

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and make sure you visit the nearby Thermae-Yu Onsen. As they have the best thermal water and food!
Stayed 2 nights in Dec 2025

6/10 Okay

Darcy

Liked: Cleanliness, property conditions & facilities
Small rooms. Shower was direct to floor and when you went to bathroom you had to walk on wet floor. Good location but preferred other areas in Tokyo
Stayed 4 nights in Dec 2025

10/10 Excellent

myles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and mostly ALL (unfortunately, we encountered one female front desk agent who was "not so helpful" when getting info on the lobby wifi password. we'll keep her unnamed) the staff are friendly. We especially like to recognize "Loc" and MITSUI (front desk agents), who were extra helpful and courteous throughout our stay. They went the extra mile to assist in our simple needs. We travel often and these employees were exceptional. MITSUI graciously helped us to communicate in Japanese with our pocket Wifi vendor to rectify a Wifi issue which was super helpful and Loc was eager to offer any information we needed of the area and hotel, along with other assistance. The room cleaning staff were also very pleasant to see in the morning, always offering a pleasant comment. Rooms were clean, property in general clean, and located 3minutes from the Higashi Shinjuku Station. The staff is the highlight of the hotel, and the hotel is managed well in accommodations for the guests, such as vending machines, a variety of extra amenities accessible at a station near the front desk. Overall. the Granbell Hotel is a very nice place to stay. We look forward to staying there again.
Stayed 9 nights in Dec 2025

10/10 Excellent

Shamsuddin

You have to check in on the money to yourself. You can’t have the agents help to do it, which is unusual for me. Everything else was great. The staff and everything but the rooms are much smaller than what I’m used to for the amount of money I paid for.
Stayed 1 night in Dec 2025

8/10 Good

Ejura

Stayed 1 night in Dec 2025

2/10 Terrible

Grant

Stayed 2 nights in Dec 2025

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Shinjuku, near the main attractions, quiet and confortable
Stayed 1 night in Dec 2025

6/10 Okay

Jason

Stayed 9 nights in Nov 2025

4/10 Poor

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but everytime i stay here this hotel lets me down. I booked an executive room and it smelled like urine/piss. When asking about it i was forced to go to the room and smell it with the staff. Everytime i go there are more indian workers and less japanese. The indians are rude and annoying.
Stayed 1 night in Dec 2025

6/10 Okay

Tarkan, Ladera Ranch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff misinformed me about the currency exchange machine on th premises, she has shown me exactly how much money I would get if I were to convert US dollars to Japanese yen, I have done that and exchanged $200 and I have lost over $30 in commission fees automatically taken out, when I confronted the person at the front desk only a few minutes later, she seemed not to Indians what I was talking about, she had even shown me the exact yen amount I would bee getting on her calculator therefore there was no miscommunication on my behalf but only deceitful practice on their part
Stayed 2 nights in Dec 2025

10/10 Excellent

Dakota, MURRAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Dec 2025

8/10 Good

Wai Lok

Stayed 2 nights in Dec 2025