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4.1 out of 5

"Rooms need an overhaul. For the price I expected more " More

By a verified traveller on Sun 10 Dec 2023

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Hotel Description

Hotel near Upper Canada Mall in Newmarket

In Newmarket

A stay at this hotel places you within half a mile (1 km) of Upper Canada Mall and 3 miles (5 km) of Magna Centre. Also, Newmarket Theatre is within 3 miles (5 km) and Stardust Drive-In is within 6 miles (10 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A 24-hour business center, a lobby fireplace, and express check-out are also on offer.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $151* Per night/room 28 Apr. - 29 Apr.

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Voyageur Place Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Voyageur Place Hotel

Everyone (4) Couples (1) Family (2)
5 out of 5
Rooms need an overhaul. For the price I expected more

Posted by on 10 Dec. 2023

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Comment from Hotel Management

12 Dec. 2023 by Pat Lusink, General Manager

Thank you for your review. We are continually upgrading. For instance we are installing Keurig machines in our rooms presently. Please come again.

3 out of 5
Silent

Posted by on 18 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Pat Lusink, General Manager

Thank you for your review Matthew.

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Rachel Walker

Dear Guest, Thank you for leaving us a rating of your stay. We welcome you back any time! Sincerely, Rachel Walker Guest Service Agent

4 out of 5

Posted by on 17 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Miranda Middleton

Dear Guest, Thank you for the positive rating. We hope you enjoyed and it would be a pleasure to host you again. In Appreciation, Miranda Middleton Guest Service Agent

5 out of 5

Posted by on 4 Jul. 2023

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Comment from Hotel Management

25 Jul. 2023 by Pat Lusink, General Manager

thanks John! We appreciate the excellent rating!

5 out of 5
Staff excellent.

Posted by on 22 Sep. 2022

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Comment from Hotel Management

6 Oct. 2022 by Pat Lusink, General Manager

Thank you so much Wendy for the kind compliments regarding staff. They love their jobs!

5 out of 5
Service was excellent, all staff super accommodating and friendly ! Good food and service at restaurant

Posted by on 13 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Miranda Middleton

Dear Guest, Your thrilling review is a great accomplishment for us! We take pride in trying to provide the highest level of customer service. You are important to us and we want you to stay with us again. In Appreciation, Miranda Middleton Guest Service Agent

2 out of 5

Please renovate!!

Pros: Not much. Lobby was much nicer than the rest of the hotel.
Cons: Room furnishings, materials, replace carpets. Bathrooms need serious work.
Location: Stayed here for a wedding in Kettleby.
Not much competition in the area but that's no reason to make your guests endure such an outdated and uncomfortable living situation. I essentially tried to get in and out as fast as I could. Please renovate and/or update your hotel... it really isn't 1995 anymore.

Posted by , from Toronto on 11 Aug. 2015

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About the Best Western Voyageur Place Hotel

Location 17565 Yonge St, Newmarket, ON L3Y5H6

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1152 square feet (107 square meters) and includes conference space. Best Western Voyageur Place Hotel also features a vending machine, a fireplace in the lobby, and dry cleaning/laundry services. You'll have access to the health club at a partner property. Self parking is free. This Newmarket hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • 2 buildings
  • 1152 sq ft of conference space
  • 107 sq m of conference space
  • Built in 1988
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Newmarket Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Voyageur Place Hotel offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Travel crib

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 1:00 PM and on weekends from 8:00 AM to 1 PM.

The Buttery - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00–20.00 for adults, and CAD 10.00–20.00 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Voyageur
  • Best Western Voyageur Place
  • Best Western Voyageur Place Hotel
  • Best Western Voyageur Place Hotel Newmarket
  • Best Western Voyageur Place Newmarket
  • Voyageur Place
  • Best Western Newmarket
  • BEST WESTERN Voyageur Place Hotel Newmarket, Ontario
  • Newmarket Best Western
  • Best Voyageur Hotel Newmarket
  • Best Western Voyageur Place Hotel Hotel
  • Best Western Voyageur Place Hotel Newmarket
  • Best Western Voyageur Place Hotel Hotel Newmarket

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.