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Koos Hotel Boutique Tulum

3.0 star property
3-star hotel near Tulum Beach

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Photo gallery for Koos Hotel Boutique Tulum

Rooftop terrace
Exterior
Restaurant
Property entrance
Classic Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Andador Kaan, Aldea Zama 45, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

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Exterior

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4.6 out of 5, Wonderful, 276 reviews
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CA $576 total
includes taxes & fees
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About the area

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Jaguar Park and Hunab Lifestyle Center are also within 2 miles (3 km).

What's nearby

  • Jaguar Park - 16 min walk - 1.4 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 17 min walk - 1.5 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Tulum Mayan Ruins - 12 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Jasmine - ‬9 min walk
  • ‪Coco Cafe - ‬9 min walk
  • ‪Mercado Tulum - ‬18 min walk
  • ‪La Cocina Del Pueblo - ‬18 min walk
  • ‪Olio - ‬14 min walk

About this property

Koos Hotel Boutique Tulum

3-star hotel near Tulum Beach
Koos Hotel Boutique Tulum offers its guests an outdoor pool and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Tulum hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (limited hours)
  • Front-desk safe
  • No smoking on site
Koos Hotel Boutique Tulum offers 16 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Similar properties

Exterior
Naala Tulum
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 631 reviews
Naala Tulum

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Koos Hotel Boutique Tulum

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum

Reviews

Koos Hotel Boutique Tulum Reviews

8.4

Very good

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 13 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

Reviews

10/10 Excellent

Cevdet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.
Stayed 7 nights in Feb 2025

2/10 Terrible

Rich

Disappointing experience

I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in. The hotel was very difficult to find as well. Once I found it, there was no one at the desk. After weighing our options, we left and went home. Frustrating, to say the least.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon, Everett

Stayed 1 night in Oct 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
Stayed 7 nights in May 2023

10/10 Excellent

Josselin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, eco-friendly, very clean and the staff very attentive..
Stayed 3 nights in May 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 1 night in Apr 2022

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Stayed 5 nights in Apr 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc
Stayed 1 night in Feb 2022

6/10 Okay

Axel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant time in koos Brenda was an awesome hostess
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor, tranquilo y con linda decoración. El área de la localidad es muy bonita también. Lo único que deben mejorar es la claridad que entra a los cuartos en la noche, en lo demás excelente.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Great location. Thumbs up!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Just note that the “free breakfast” includes a toast, coffee and an orange juice :)
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location of hotel is hard to find for taxi drivers, other than that everything was perfect. 5 minutes away from tulum strip/beach.,
Stayed 2 nights in Mar 2021

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice, new and stylish hotel with great staff Aldea Zama area is a bit far from the beaches but has its special nice vibe with interesting places to explore.
Stayed 5 nights in Jan 2021

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy Tulum hotel. Must rent a bike or car

Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas). The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.
Stayed 2 nights in Jan 2021

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente lugar! Seguro y súper lindo! Muy cómodo por la llegada autónoma! Llegamos con auto y fue muy fácil estacionarlo. Muy recomendable!
Stayed 1 night in Jan 2025

8/10 Good

Victor-Ludvig

Liked: Cleanliness, staff & service, room comfort
Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os.
Stayed 4 nights in Feb 2025

8/10 Good

Josselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jan 2025