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Turning Stone Resort And Casino

4-star property
5218 Patrick Rd, Verona, NY 1-855-887-0424
4.3 out of 5
Excellent!
See all 37 travelocity Reviews

"Check in and out very fast, everyone very helpful " More

By a verified traveller on Fri 23 Feb 2024

Points Of Interest

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Hotel Description

4-star golf resort near Turning Stone Casino

Close to airport

At this Verona resort, you'll be within 6 miles (10 km) of Oneida Community Mansion House and 9 miles (15 km) of Utica Rome Speedway. Also within 9 miles (15 km) are Vernon Downs Casino and Verona Beach State Park.

Golf course, sauna

This resort features a golf course, a casino, and a full-service spa. Enjoy a meal in one of the 20 restaurants and free perks like valet parking and a casino shuttle. Make the most of the indoor pool and gym, and relax with drinks at one of the 8 bars/lounges.

HOTEL - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $185* Per night/room 23 Apr. - 24 Apr.

TOWER - Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TOWER - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

HOTEL - Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

LODGE - Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

LODGE - Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Turning Stone Resort Casino ratings based on 37 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Turning Stone Resort Casino

Everyone (23) Couples (5) Family (7)
3 out of 5

Posted by on 15 Mar. 2024

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1 out of 5

Posted by on 4 Mar. 2024

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5 out of 5
Check in and out very fast, everyone very helpful

Posted by on 23 Feb. 2024

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4 out of 5

Posted by on 17 Apr. 2023

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5 out of 5

Posted by , from Buffalo on 6 Apr. 2023

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5 out of 5

Posted by on 21 Mar. 2023

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5 out of 5
.

Posted by on 2 Mar. 2023

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2 out of 5
you called it Deluxe room room #374 view was a dead tree if it was live still a tree Deluxe not, just a coffee maker, a iron broad, ok..Deluxe not ...was wondering why staff ask why i used 3 party 2 book this room Leaky shower low end for this price, tell me why at that price ..waiting

Posted by on 17 Oct. 2021

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Comment from Hotel Management

22 Oct. 2021 by Turning Stone Resort Casino

Hi James- Thank you for sharing your experience with us. We pride ourselves on providing exemplary guest service and we’re disappointed that you weren’t satisfied with the service you received during your stay. We’ve passed along your feedback to our team and truly appreciate you sharing your thoughts with us. We hope to see you again soon!

4 out of 5

Posted by on 14 Aug. 2021

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4 out of 5
We loved the amenities!

Posted by on 8 Aug. 2021

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About the Turning Stone Resort And Casino

Location 5218 Patrick Rd, Verona, NY 13478

Property Features

Turning Stone Resort Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at Turning Stone Resort Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Verona resort.

  • 700 guestrooms or units
  • 19 levels
  • 3 buildings
  • 20 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Telephone
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1 PM.

Wildflowers - This restaurant serves breakfast, brunch, and dinner.

TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Turning Stone Resort Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turning Stone
  • Turning Stone Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort & Casino
  • Turning Stone Resort & Casino Verona
  • At Turning Stone Verona
  • Hotel At Turning Stone
  • Turning Stone Resort Casino Verona
  • Turning Stone Resort Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort Casino Resort
  • Turning Stone Resort Casino Verona
  • Turning Stone Resort Casino Resort Verona

You should know

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.