Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Événement personnelpar un voyageur
selon moi il correspond plurot à un 4 étoiles
Publié le 5 mars 2018 sur HotelsIl est juste correct et j avoue que j ai été déçu car je m attendais a bcp plus!il y a just le minimum.ca donne l impression qu' ils sont en difficulté,il faut tt demander même les chaussons en chambre n y sont pas et puis le nom ritz Carleton fait rêver mais ils sont très loin derrière Bcp de 5 étoiles!pour moi c est un bon 4 étoiles.
Commentaires de Gestion de l’hôtel
12 mars 2018 par Kimberly, Gestion de l’hôtel
Thank your patronage and feedback.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Check in was slow. Mobil app alerted me that my room was ready 2 hours after we had checked in
Commentaires de Gestion de l’hôtel
20 mars 2024 par Delia, , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. I do regret you did not experience the service we are known for. We take every guest feedback very seriously and will get share with the appropriate leadership to get corrected. Thank you for staying with us we hope to see you back in the near future.Regards,
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Delia,, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. I do regret that your experienced with our services and facilities was not at 100%.Thank you for staying with us we hope to see you back in the near future.Regards,
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The only thing that needs improvement is the door ban we hear every time a nearby door closes
Otherwise a great place to stay in
Commentaires de Gestion de l’hôtel
20 mars 2024 par Delia,, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We are very delighted you has wonderful experienced with our services and facilities. We will definitely consider your feedback regarding the doors. Thank you for staying with us we hope to see you back in the near future.Regards,
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Great Hotel great staff, It's near the Pentagon and a Metro station to get to DC!
Commentaires de Gestion de l’hôtel
20 mars 2024 par Delia,, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We are very delighted you has wonderful experienced with our services and facilities.Thank you for staying with us we hope to see you back in the near future.Regards,
par un voyageur
Publié le 17 janv. 2024 sur Expedia
par un voyageur
Publié le 14 janv. 2024 sur Expedia
The staff was AMAZING!! Huge shout out to the valet gentlemen, all of them are the sweetest souls and were so helpful with everything! The bar stuff also made my friends birthday such a treat. Can’t wait to return!
par un voyageur
리츠칼튼호텔-펜타곤시티
Publié le 10 janv. 2024 sur Hotels펜타곤시티몰과 메트로역이 붙어 있어 매우 편리하였습니다. 무엇보다 침대 매트리스가 매우 딱 맞아 가족 모두 편안하게 잘 수 있었습니다.
par un voyageur
Publié le 3 janv. 2024 sur Expedia
par un voyageur
Not great at all
Publié le 2 janv. 2024 sur HotelsIt was terrible. Horrible food, banging in the middle of the night, wasn't ritz quality was more like Holiday Inn.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Delia, , Gestion de l’hôtel
Dear Guest,Thank you for staying with us and most importantly for taking the time to share your feedback. Please rest assure your concern had been addressed with respective and appropriate leadership.I apologized for not experiencing the service we are known for. I am aware of that my team has issue BONVOY bonus points for the inconvenienced. I hope that this have meet you expectation as resolution please let me know if there is anything else I can do to re-gain your trust. Kind Regards,
