See all properties

Bonnie Castle Resort & Marina

3.0 star property
3-star hotel near Heart Island

Choose dates to view prices

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Banquet hall
Marina
Fridge, coffee/tea maker
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Boldt Castle
  • Place, Heart Island
  • Place, Thousand Islands Winery
    ‪11 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Alexandria Bay

In Alexandria Bay .You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. 1000 Islands Tower and Thousand Islands National Park are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 11 min walk - 1.0 km
  • Keewaydin State Park - 3 min drive - 2.2 km
  • Thousand Islands Winery - 11 min drive - 10.2 km
  • Thousand Islands Bridge - 17 min drive - 18.5 km
  • 1000 Islands Tower - 18 min drive - 19.5 km

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪Bonnie Castle Resort & Marina - ‬1 min walk
  • ‪Coleman's Dock Of The Bay - ‬12 min walk
  • ‪Jreck Subs - ‬11 min walk
  • ‪Riley's by the River - ‬10 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (limited hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.

Similar properties

Front of property - evening/night
Riveredge Resort
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,023 reviews
The price is CA $139
CA $154 total
includes taxes & fees
Nov 1 - Nov 2
Riveredge Resort

Property amenities

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 227 out of 1007 reviews
Rating 8 - Good. 298 out of 1007 reviews
Rating 6 - Okay. 252 out of 1007 reviews
Rating 4 - Poor. 136 out of 1007 reviews
Rating 2 - Terrible. 94 out of 1007 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Indoor pool area
Indoor pool
Indoor hot tub
View from indoor pool deck
Stayed 1 night in Jul 2025

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Bonnie Castle

The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay.. would have liked better view of the river.
Stayed 3 nights in Jul 2025

6/10 Okay

Rex

Disliked: Staff & service, property conditions & facilities, room comfort

A bay

Clean for most part— The place is old and tired Even to holes through roof Stairs and railings questionable Expensive Did not have a breakfast offering
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location on tbe river
Stayed 1 night in Jun 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Stayed 2 nights in Jul 2025

4/10 Poor

Page

Travelled with family and small children
Disliked: Property conditions & facilities
Room is spacious but in need of repairs. Gaps between tiling along tub in bathroom, mold on ceiling tiles above shower, and 2 outlets didn’t work in the main room. Doorknob didn’t want to turn half the time and the room was musty despite the AC running.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend the weekend and watch the independence day fireworks....
Stayed 2 nights in Jul 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The images on website do not mirror reality. It had a dirty and dilapidated feel to it. Ice machine didn’t work and rooms brought us back to the 1970’s. Would not stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Donald

Disliked: Amenities
Not value for the price
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriella

Travelled with family
Liked: Staff & service
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Bridget

Travelled with group
Liked: Cleanliness, staff & service

Stay was average

It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained motel by a lake.

Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeerawan, Rockville Centre

Travelled with group
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was pretty clean. Needed repairs in multiple areas. Pretty outdated.
Stayed 3 nights in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Dean

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel/Resort is run down the pictures online must be 20 years old. The building was poor condition things were broken, stains in the ceiling the jacuzzi tub was broken the shower was broken. The hallway swelled they did an upgrade but charged extra for it. Worst hotel experience ever! This place should be gutted and redone. The only good thing was the girl tried to clean but things were just too old to make look good again. Front desk was nice but the up charge for a terrible room was crazy! $300 a night for a $50 hotel room don’t stay avoid at all cost!
Stayed 3 nights in Jun 2025

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here the staff go above and are always friendly location is convenient for walking
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, room comfort
The staff was extremely friendly and helpful. While the place is kind of outdated, it is nostalgic in that sense. The location was great, the place was clean, the price was reasonable.
Stayed 1 night in Jun 2025

2/10 Terrible

jinchang

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is old,there is bugs in the room,
Stayed 1 night in May 2025

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is extremely dated, there was mold in the bathroom and there were numerous ants crawling along one of the bed side tables. The rooms also did not have a dead bolt lock, just a standard lock on the doorknob which made me feel incredibly unsafe. Overall, I did not think the hotel matched the description on Expedia and I would not return to this property.
Stayed 2 nights in May 2025

6/10 Okay

Dalinda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The website show something very different like is, first night was very noisy second one was okay,
Stayed 2 nights in May 2025

8/10 Good

Carlos Rodriguez

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025