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Bonnie Castle Resort & Marina

3.0 star property
3-star hotel near Heart Island

Choose dates to view prices

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Marina
Fridge, coffee/tea maker
Banquet hall
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Lil' River Fudge Co / 5&10 Variety Store
    ‪10 min walk‬
  • Place, Cornwall Brothers Museum
    ‪11 min walk‬
  • Place, Scenic View Park
    ‪11 min walk‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Alexandria Bay

Alexandria Bay Downtown stay.With a stay at this Alexandria Bay Downtown hotel, you'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. 1000 Islands Tower and Thousand Islands National Park are within 12 miles (20 km).

What's nearby

  • Lil' River Fudge Co / 5&10 Variety Store - 10 min walk - 0.9 km
  • Cornwall Brothers Museum - 11 min walk - 1.0 km
  • Scenic View Park - 11 min walk - 1.0 km
  • River Hospital - 13 min walk - 1.1 km
  • Keewaydin State Park - 2 min drive - 2.2 km

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪Bonnie Castle Resort & Marina - ‬1 min walk
  • ‪Coleman's Dock Of The Bay - ‬12 min walk
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk
  • ‪Dark Island Spirits - Distillery & Lounge - ‬10 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (limited hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is CA $148
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includes taxes & fees
Jan 1 - Jan 2, 2026
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Property amenities

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 250 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Christine, Saugerties

Travelled with family
Liked: Cleanliness, staff & service
a one night stay, dated but clean, friendly staff. Great location for boat lovers.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Mazharul

Stayed 1 night in Sep 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i really have no complaints
Stayed 2 nights in Sep 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms were clean but very dated and worn out This property needs to be renovated
Stayed 1 night in Sep 2025

6/10 Okay

Mohamed

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It is a little outdated ,we were on 3 rd floor no elevator! The Restaurant I would not recommend. Need organization. Bar tender amazing, our server, train her. We were handed menu and told to seat ourselves, The wait for everything was long. Never came back to check. Asked for dressing never came. It was not a pleasant experience. My Scampi was buttery no flavor Restaurants in town so much better. The staff at the hotel itself are amazing.
Stayed 1 night in Sep 2025

4/10 Poor

Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was in disrepair. Needed many upgrades. Not at all like the website pictures. Very disappointed. The site said they had 2 restaurants but both were closed. Would not return.
Needs paint and concrete repair
Floor needs paint
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Stayed 2 nights in Sep 2025

10/10 Excellent

Darylann

Liked: Cleanliness, staff & service, property conditions & facilities
Being able to leave our boat on the water over night was amazing!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Vincent

Stayed 2 nights in Aug 2025

8/10 Good

Ciara

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Glenn

Travelled with partner
Location is great, facility is very outdated, light bulbs in bathroom not replaced, stains on ceiling from old leaks, dirty towel in bathroom. Very overpriced for the condition of the facility.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ray

Travelled with partner
Disliked: Amenities
The pictures on your website does not represent the hotel as it is today. It is very deceiving the role I stayed in many things in the hotel was in this repair, including the doors would never recommend to anyone to stay there ever was very you are very overpriced for what it is.
Stayed 1 night in Aug 2025

10/10 Excellent

Michel, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How dare they charge this amount a night. Plumbing fixtures loose. No amenities. Wasnt aware of a micro wave availabe until final morning. Additional coffee in lobby area not working. Take Resort out of the title. They have nothing.other than the pool and jacuzzi. A resort is self contained. Along with activities and entertainment I saved for 2 months for this.
Stayed 2 nights in Aug 2025

4/10 Poor

Unchisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady staff mixed up my friend’s booking and was very rude to her (in front of me). My room is also very dusty. Toilet amenities are also bad quality for $250 a night.
Stayed 2 nights in Jun 2025

6/10 Okay

Tammy

Stayed 2 nights in Aug 2025

6/10 Okay

April

Travelled with partner
Liked: Cleanliness
For the price of a nights stay, you’d think they would invest some more money into the hotel! Rooms were clean, but old and outdated. Just as outdated as the grounds surrounding it! The restaurant was understaffed. The grounds yet again were in need of some TLC!
Stayed 2 nights in Aug 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service
The check out is was late
Stayed 1 night in Aug 2025