GuestHouse Anchorage, Anchorage: Room Prices & Reviews

Anchorage •1 Room

Anchorage • 1 Room

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Travelocity.ca
Hotels
United States of America
Alaska
Anchorage Hotels
GuestHouse Anchorage, Anchorage, current page

3.1 out of 5

"This was booked with two free breakfasts each day. We found out when we got there that they do not provide their guests breakfast. Did not feel safe. ... " More

By a verified traveller on Fri 06 Apr 2018

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Hotel Description

Hotel near Anchorage 5th Avenue Mall in Anchorage

Seaside stay

Within a 10-minute walk of this Downtown Anchorage hotel, you'll find Anchorage 5th Avenue Mall and Anchorage Museum. William A. Egan Civic and Convention Center and Log Cabin Visitor Information Center are also within half a mile (1 km).

Business services

A gym, free self parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Express check-out, luggage storage, and free newspapers are also on offer.

GuestHouse Anchorage ratings based on 8 Verified Reviews

Review Summary

3.1 out of 5 3.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.0 out of 5.0

Guest reviews for GuestHouse Anchorage

2 out of 5

Staff was cordial. Hotel is next to a main drag and is noisy. Questionable characters in and out of lobby. Had a couple that sounded drunk and were having marital arguements next room, using profanity and shouting. The staff did respond twice in response to two calls I made to the front desk about the issue. Housekeeping kept the room clean, although rooms are somewhat antiquated. Queen matress was new and linens were clean.

Posted by a verified traveller on 22 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Tammy B. Wanner

Thank you for taking the time to provide feedback. We are always looking for ways to improve our guest experience and we will be sure to follow up on many of the items you mention in your review. Thank you again for your comments.

3 out of 5

This was booked with two free breakfasts each day. We found out when we got there that they do not provide their guests breakfast. Did not feel safe. Transient population using same hotel. Limited parking.

Posted by a verified traveller on 6 Apr. 2018

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Comment from Hotel Management

15 Apr. 2018 by Tammy Wanner

Good Morning, Thank you for taking the time to let us know about your recent stay with us. We offer many different rates, which may or may not include breakfast. Please forward your reservation information. If breakfast was included, the cost will be refunded back to you. Thank you for your feedback and we hope you will come back and stay with us again.

2 out of 5

not a good stay

This place was the choice of vagrants, drug addicts and the homeless. Every time I walked outside, someone was asking me for money. The sheets and pillow cases had blood stains on them. The carpet in the room was stained. The sheets were terribly scratchy and the A/C unit controls didn't work. I'm bleaching all my whites (I threw way all my dark clothes) because I think my bed had bad bugs. Not a great experience. Will never stay at a Guest House Inn again!

Posted by Scotty, from anchorage ak on 3 Jul. 2017

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Comment from Hotel Management

12 Aug. 2017 by Tammy B. Wanner

I was shocked to read your recent review. This kind of information is taken very seriously. It would be appreciated if you could please provide your reservation details to order that we may investigate your claims as our monthly inspection found no bed bugs. I personally am a part of the Management team that oversees the rooms department and have heard nothing including the entire Management staff, in regards to the above claim. As I am sure you are aware, bed bugs are an unfortunate concern for any business that deals with traveling guests. That can include airplanes, trains, hotel rooms and even movie theaters and taxi cabs. I am very sorry for what your family is experiencing. Again, this kind of information is taken very seriously and our Hotel takes great pride in the cleanliness and care we provided to our guests. Thank you for your time again on providing your feedback.

5 out of 5

Great place to stay in Anchorage!

The Anchorage Guesthouse met our needs. Clean rooms, friendly and helpful staff, convenient shuttle to/from airport, reasonable rates.

Posted by a verified traveller on 15 Aug. 2016

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Comment from Hotel Management

12 Jan. 2017 by tammy@ghalaska.com

Thank you so much for your review. I am so happy you enjoyed your stay with us! Please visit us again when you are in Anchorage.

3 out of 5

Quick over night stay

Cons: Alternative beverages for young guests (hot chocolate). More shuttles for busier times.

Our flight arrived around midnight, we called the hotel to schedule our shuttle after we retrieved our bags. I was told that a shuttle was headed our way. It arrived approximately 15 minutes later, only for us to have to wait for him to return to the hotel and come back because there was not enough room for everyone in our group. The driver was very nice and apologized for the inconvenience. Checking into the hotel was slow, although the gentleman checking us in was very pleasant and helpful. The process or steps he had to do seemed out of date resulting in increased waiting times at the front desk. Our rooms were average, met our needs. The staff the next day was fantastic. They were able to give us a very reasonable late check out, which was awesome. One recommendation would be to have hot chocolate or something besides tea and coffee for the young guests.

Posted by a verified traveller on 18 Jul. 2016

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Comment from Hotel Management

12 Jan. 2017 by tammy@ghalaska.com

Thank you taking the time to share your comments about our hotel. I am glad you found our customer service very friendly. However, I am sorry to hear about the service you received upon your arrival to Anchorage. Your comments enable us to make changes to create a better experience in the future. Thank you for choosing GuestHouse Anchorage Inn and we look forward to welcoming you back in the future!

1 out of 5

Zero sleep

Pros: Location. Pick up from airport and drop off at the train station was very helpful.

Cons: Everything, specifically front desk clerks taking care of the noise and other patrons. People were partying right outside the lobby.

Location: Near the train station

There must have been a party going on! People running up and down the stairs all night, clomping overhead, vomiting at 5:00AM. When we complained, staff said "sorry about that. Friday night in Anchorage". Worst stay in a hotel ever!

Posted by a verified traveller on 11 Sep. 2015

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5 out of 5

great hotel close to stores

Pros: the staff was very friendly and helpful all except 1

Cons: They can do better with the breakfast

Location: location was great

well the staff was very helpful I though they went beyond to help me all except 1 the they can do better with the breakfast other then that they or great!

Posted by Mrs Harvey, from West Palm Beach Florida on 13 Aug. 2015

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4 out of 5

Downtown location but not bad.

Pros: The rooms were very comfortable and well arranged. I liked the Travelocity price. Lodging in Anchorage in the tourist season is very expensive, so we

Cons: At first it appeared to be a very poor neighborhood, but in looking back I think it was just a typical downtown, not-brand-new hotel.

Location: It was on one of the two main streets of downtown Anchorage so walking to many activities was very easy. I am unable to walk that much, but the rest

We arrived in Anchorage on the bus at 8:30 p.m. and called for the hotel shuttle. They let us know that their shuttle only runs from the airport and the train station, so we had to take a cab--two cabs as there were 8 of us. I asked for the cab number which she cheerfully provided. Fortunately the distance was quite short, so it wasn't expensive. The rooms were nice size and very clean, and we were located close together. Each room had a refrigerator, microwave, and television. Everything was in good working order. It is an older downtown hotel, but there were several restaurants within walking distance. The a.m. shuttle to the airport was fast, efficient, and free.

Posted by Mimi, from CO on 7 Aug. 2015

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About the GuestHouse Anchorage

Location 321 East 5th Avenue, Anchorage, AK 99501

Property Features

WiFi is available in public spaces for a fee. A 24-hour business center and a meeting room are available. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly GuestHouse Anchorage. Self parking is free. This Anchorage hotel is smoke free.

1 building
130 guestrooms or units
4 levels
Business center (24 hours)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
1 conference room

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

Train station: Anchorage Alaska Railroad Depot (1.4 km / 0.9 mi)
Parking: Free self parking

Room Amenities

GuestHouse Anchorage offers 130 accommodations with complimentary weekday newspapers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Deep soaking tub
In-room dining
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Bathtub or shower
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

Room service is available.

Hotel Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
Only dogs are allowed
Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Car recommended
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per stay
Resort fee: USD 2.00 per accommodation, per night

The resort fee includes:

In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

GuestHouse Inn Anchorage
GuestHouse Inn Hotel Anchorage
GuestHouse Inn Anchorage Hotel
Days Inn Downtown Hotel Anchorage
Days Inn Anchorage
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Anchorage GuestHouse Anchorage Hotel
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GuestHouse Anchorage Hotel Anchorage

You should know

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

GuestHouse Anchorage