Book a hotel near Animal Kingdom Theme Park, Teotihuacan

"Wonderful customer service "

"The staff was very helpful and very friendly. Thank you "

"Friendly staff "

"Was helped out right away and the check in process was so fast. "

"The housekeeping and maintenance staff are absolutely the best! I stopped a member of the housekeeping staff in the hallway to ask for some assistance with the climate control in my room. Within 5 minutes there was a maintenance employee at my door with a heater for me. The lobby check in is a bit snobby. But overall everyone was professional and efficient. The facilities need some updating. One electrical outlet in my room wasn't fully attached to the wall and the minibar frig didn't really chill anything. "

"Conveniente location for early or late arrival/departure from the Airport. The lighting of the room it took some used to it but when we figured it out it okay; fun lights. The washroom lighting, that we did not get used, we did not understand how it work but we did not ask for help. They have shuttle bus to the airport every hour and they do not take reservations. It takes about 30 minutes to get to the airport or more that is what the front desk people said because of traffic but with no traffic, it is very close. Amazing and helpful staff. That is what makes this hotel 5 stars, the dedicated staff always there for the guests. Parking, we had a car and parking went smoothly as well; no issues with parking. The hotel is located on a main busy road but it is comfortable, clean and stylish inside. The noise was not a problem for us. We definitely recommend this hotel. Thank you to the Airport transport person for all the guidance. "