2/10 Terrible
William
Travelled with family, Business traveller
May 26, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was originally given a room that's the TV did not work. Though the original front desk mgr was extremely helpful it was extremely annoying to have to wait for someone to troubleshoot to eventually get moved to another room. Now that we're in this room the ONLY thing that works on this TV is Hulu, fine...Whatever. Two hours into us actually having a TV that works a black female with a baseball cap and T-shirt knocks on the door and rudely scolds me, "turn the TV down". I respond back "CAN I turn the TV down??" at that point I am asked to turn the TV down politely. I close the door and turn the TV down. 15 minutes later there are six police officers at my door telling me that the manager said I had to leave.
I was kicked out of the hotel. Completely and told me unnecessary. Completely and totally disrespected because I wanted to be respected. I've never been treated this way in the hotel in any state. Disrespected by hotel staff that didn't identify themselves as nor did they wear any type of uniform with Company insignia would only make the situation worse, which it obviously did.
William
Stayed 1 night in May 2025