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Holiday Inn Express Auckland City Centre by IHG

4.0 star property
4-star eco-certified hotel near Sky Tower

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
1 bedroom, minibar, in-room safe, laptop workspace
Point of interest
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪3 min walk‬
  • SkyCity Casino
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed (with Free Breakfast)

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

City view

Room, 1 Queen Bed, Accessible (with Free Breakfast)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 Queen Bed (with Free Breakfast)

9.4 out of 10
Exceptional
(86 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (Upgraded with Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

8.8 out of 10
Excellent
(9 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

9.2 out of 10
Wonderful
(19 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

8.4 out of 10
Very good
(13 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 2 Queen Beds (with Free Breakfast)

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

Auckland Central Business District stay.A stay at this Auckland Central Business District hotel places you steps from Queen Street Shopping District and a 5-minute walk from Sky Tower. Also, Auckland Ferry Terminal is within half a mile (1 km) and Eden Park is within 3 miles (5 km).

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

Holiday Inn Express Auckland City Centre by IHG

4-star eco-certified hotel near Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Holiday Inn Express Auckland City Centre by IHG also features a fitness center, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 294 guestrooms or units
  • 19 levels
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night); discounts available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 842 reviews
Rating 8 - Good. 234 out of 842 reviews
Rating 6 - Okay. 57 out of 842 reviews
Rating 4 - Poor. 15 out of 842 reviews
Rating 2 - Terrible. 20 out of 842 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the harbor from the room. Very central. For parking use Kitchener street lot for 1/2 price of lot next to hotel 5 minutes walk
Stayed 2 nights in Mar 2025

10/10 Excellent

Karolyn

Stayed 3 nights in Mar 2025

10/10 Excellent

cuixia

Stayed 1 night in Mar 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Derice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were told to request a taxi service in the morning (4am for 4:15 pickup). When someone went down, they wouldn't call for the taxi until all 6 of us were downstairs and we hadn't planned that way. It was very inconvenient!
Stayed 2 nights in Feb 2025

6/10 Okay

Pamela, Long Beach

Liked: Cleanliness, property conditions & facilities
The hotel was pretty good but the elevators could be a nightmare. The doors closed very quickly, sometimes leaving people behind or hit by the door. Even when the elevators were really busy, they wouldn’t let guests use the stairs. “Only in a fire” is what I eas told
Stayed 2 nights in Mar 2025

8/10 Good

Evangelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Hiroko

Travelled with family
The public parking is next to the hotel and it’s very expensive.
Stayed 2 nights in Mar 2025

8/10 Good

Radhika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing with the coffee options for coffee lovers They don't have parking options:(
Stayed 5 nights in Mar 2025

10/10 Excellent

douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful view of the city. Great location.
Stayed 2 nights in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Good location, easy walk to most places. I encountered one person at the reception who was not accommodating, but everyone else was lovely. Really good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAD BOOKED A TOUR OF AUKLAND ON VIATOR AND THEY PICKED UP AT THIS LOCATION. NEARBY TO CRUISE SHIP TERMINAL (APPROX 20 MIN DRIVE). FELT GOOD VALUE. HAD WONDERFUL BREAKFAST BUFFET INCLUDED WITH ROOM. CLEAN. I HAD ACCIDENTALLY LEFT MY CELL PHONE IN THE HOTEL SAFE ON DEPARTURE AND HOUSEKEEPING HAD IT SECURED WITH RECEPTION FOR MY SAFE KEEPING.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark D, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed at the same Holiday Inn property, but in Queenstown and it was absolutely wonderful and clean. Though they have a cleanliness promise when I arrived at the one in Auckland, the cleanliness of the shower was absolutely disgusting. In fact, I went down to the front desk and told them about the slime all over the floor of the shower as well as all the greasy face and nose prints on the window and asked that they be cleaned. Absolutely nothing was done about either thing after my room was attended to. Again, I told the front desk the next day, but I told them that I had ruined a washcloth because I took it upon myself to clean the floor of the shower because it was so disgusting. I can happily send the picture of the filthy washcloth. I’m just astounded that nothing was done and I was not contacted at all by housekeeping or anybody from the office. I find this truly amazing, especially with their cleanliness pledge posted everywhere I would not stay at this particular hotel again and would not recommend it to anyone.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with friendly staff
Stayed 28 nights in Dec 2024

10/10 Excellent

Sourmack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short sightseeing stay.

Spent 6 nights here having arrived from Ireland. The Hotel is very central and just off one of the main shopping street of Queens Street and 10 minute walk down to the ferry port and The Viaduct area. Ok, the bed was a bit hard and the breakfast limited but for the price and location well worth it. Reception staff were very helpful and pleasant.
Stayed 6 nights in Mar 2025

8/10 Good

Craig

Liked: Cleanliness
Bad parking arrangements
Stayed 1 night in Mar 2025

10/10 Excellent

chengsheng

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carly

Stayed 5 nights in Feb 2025

10/10 Excellent

robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good price, great location

Great location. We had top floor (19th) with a view of the bay. Nice breakfast in the morning ( included for ALL guests). I', not sure why we paid an "up-charge" to include breakfast? For some reason, our room had numerous moths (more than ten), and we were constantly getting out of bed to swat them. We were offered an early arrival room upon check in. nice touch!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lalitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was simple yet awesome. Coffee machine was great. For the price it was an amazing experience.
Stayed 2 nights in Mar 2025