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4.0 out of 5

"Convenient to International terminal, Conciege parking and no additional use access fees. Restaurant under reconstruction and disappointment. " More

By a verified traveller on Tue 14 Jan 2020

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Hotel Description

4.5-star hotel with a restaurant, connected to the airport

Near the airport

You'll find Butterfly Creek and Villa Maria Estate within 3 miles (5 km) of this hotel. Rainbow's End and Otuataua Stonefields are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Express check-in, express check-out, and dry cleaning are also on offer.

IPod docks, WiFi

The 263 soundproofed guestrooms offer WiFi and iPod docks. Other amenities include 24-hour room service, wired Internet, and LCD TVs with digital channels.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$225* Per night/room 20 Mar. - 21 Mar.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Auckland Airport ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Auckland Airport

Everyone (2) Couples (1) Family (1)
2 out of 5
No restaurant, just pop up bufet. For the money they charged they should have dicounted. And they wouldn't give us a bill on checkout! They could have charged us anything!

Posted by on 22 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Guest Relations Coordinator

Kia ora, Thank you for staying with us at Novotel Auckland Airport. Thank you for your feedback in relation to the communication between the hotel and yourself. I can understand your situation and the team are doing their best to accommodate everyone during this disruptive time. I trust in the future we will better accommodate you. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

4 out of 5
Convenient to International terminal, Conciege parking and no additional use access fees. Restaurant under reconstruction and disappointment.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Guest Relations Manager - Novotel Auckland Airport

Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It is great that our hotel is conveniently located right out the front of the international arrivals and departures terminal. It is a great service our Valet parking with unlimited access to your vehicle throughout your stay with no added costs to the overnight fee. I am very sorry that our Pop-up restaurant was a disappointment for you during this stay. I am I am pleased to announce that mid-March we will be opening our new restaurant ThirteenFifty Bistro & Bar. We will see a whole new menu, new modern stylish restaurant with great ambiance & vibe. I hope we get the opportunity to welcome you back soon especially when our new restaurant is open. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

5 out of 5
Easy walk from airport, easy check in, attentive staff

Posted by on 28 Jul. 2016

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Comment from Hotel Management

by NAAGRM

Kia Ora, Really lovely that you called in to Our Place. I'm pleased that our location made your travels so easy and delighted that you felt so well looked after by the team. Please come and see us again! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

4 out of 5

Convenient and clean

Very convenient to stay before an early flight. They not only give you a wake-up call, but call you again 10 minutes later to make sure you got up. The rooms are small and snug for a family of four, but fine for a short stay. Right next door to the international airport. Very quick walk, you can drop off your luggage and then come back to eat breakfast and check out.

Posted by on 3 Aug. 2015

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5 out of 5

This hotel was a welcome sight at the end of a long flight.

Pros: Close restaurants, Quiet
This Novotel is located directly across from the Auckland International building. No taxi needed, I just walked across with my suitcase and checked in with a reservation. The desk clerk was more than just helpful and answered all of my questions. She directed me on how to catch an express bus to the Central Business District to look explore the city before it got dark. She told me how much it would be so I could prepare my New Zealand money, thatI would pay the driver and told me the hours it ran. The room was decorated beautifully in a contemporary style. I loved the all glass shower! VERY CLEAN ROOM.

Posted by , from California, USA on 11 Nov. 2012

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About the Novotel Auckland Airport

Location Ray Emery Drive, Mangere, 2022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 296 square feet (27 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 1 building
  • 263 guestrooms or units
  • 11 levels
  • 296 sq ft of conference space
  • 27 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (1.1 km / 0.7 mi)
  • Train station: Papatoetoe Station (8.2 km / 5.1 mi)
  • Parking:

Room Amenities

Novotel Auckland Airport offers 263 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:30 AM.

The Square - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 34 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.20 per 24-hour period (rates may vary)
  • Self parking fee: NZD 25 per night
  • Valet parking fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Novotel
  • Novotel Auckland Airport
  • Novotel Hotel Auckland Airport
  • Novotel Auckland Airport Hotel Mangere
  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Hotel
  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Airport Hotel Mangere

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.travelocity.ca/Auckland-Hotels-Novotel-Auckland-Airport.h4223624-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.