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SkyCity Hotel

4.5 star property
4.5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for SkyCity Hotel

Front of property
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Premium Twin Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

Heart of Auckland.With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Weta Workshop Unleashed and University of Auckland are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Spark Arena - 17 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk

About this property

SkyCity Hotel

4.5-star luxury hotel near Sky Tower
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

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The Grand by SkyCity

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1090 out of 1736 reviews
Rating 8 - Good. 427 out of 1736 reviews
Rating 6 - Okay. 134 out of 1736 reviews
Rating 4 - Poor. 49 out of 1736 reviews
Rating 2 - Terrible. 36 out of 1736 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Treci

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Everything is easy access,shops and transportation
Stayed 5 nights in Mar 2025

10/10 Excellent

YAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, property was clean and the staff were professional, I really enjoyed staying there.
Stayed 2 nights in Mar 2025

8/10 Good

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service - so impressed

Service amazing , nice room . Only setback our room was next to the gym and you could hear people running on the treadmill. Otherwise a fantastic stay
Stayed 2 nights in Mar 2025

8/10 Good

Sue

Handy to everything, restaurants etc
Stayed 4 nights in Mar 2025

8/10 Good

IainandDeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Helpful staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Great hotel and great facilities!
Stayed 1 night in Mar 2025

10/10 Excellent

Movita

Stayed 9 nights in Mar 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location room was great. Only thing I would say is, the fridge froze everything, milk, water, fruit, turned it down made no difference. Facilities are great 👍 and felt safe as I was on my own. Highly recommend
Stayed 4 nights in Mar 2025

2/10 Terrible

Marcin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very overrated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location and not expensive.
Stayed 1 night in Feb 2025

4/10 Poor

Mariette

Travelled with group
Disliked: Cleanliness, staff & service
Parking wasnt easy for a first time hotel stayer like myself, was very confusing on where to go with luggage and what levels at first, when i got my key I got informed there was an additional bond to pay of $200 that I was not made aware of PRIOR to the stay at all. The room was nearly $400 already paid for and charged and extra $200. plus parking for 1 night of $35. Drinks the casino absurd pricing now, x2 jaagar redbulls $38, if youve got money for a good night out at skycity then go but it is overpriced for what you get. I arrived at my room with no help from anyone of where to go, had to find it myself and never been there this was abit confusing, once entered the room wasnt great, pretty standard for what I paid wasnt anything flash or with a great view. Showered and noticed the mould in the silicon at bottom of the shower. Then tried to dry my hair with the supplied hairdryer and saw the end of it was melted plastic so gave that a miss. Gave up on even trying to watch a movie after 10 minutes or find a channel for music on the tv as it just was all confusing to do. Overall for what I paid, no it wasnt an exceptional stay. Upon checking out it took about 15minutes standing at reception with my luggage before they sorted my bond, unsure why it took so long to do being a simple task, I then stated to reception I was unsure where my car was on which level if they could assist, they tried to log in to do so but told me the system had failed she couldnt help.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Feb 2025

6/10 Okay

Jarryd, Glendowie

Liked: Cleanliness, property conditions & facilities
Close and good access to the CDB
Stayed 1 night in Mar 2025

2/10 Terrible

haejung

Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was able to use valet parking as car too high with roof box
Stayed 2 nights in Feb 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025