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5.0 out of 5

"Beautiful property in an area close to all. Staff was great and room was quiet. Could change money at on-site casino. Decorated nicely for holiadays.. ... " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

4.5-star luxury hotel near Sky Tower

Heart of Auckland

At this Auckland Central Business District hotel, you'll be well placed to visit Sky Tower and SkyCity Casino, both steps away. Viaduct Harbour and Princes Wharf are also within half a mile (1 km).

Luxury amenities

This smoke-free hotel features a casino, a full-service spa, and 15 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. You'll find 2 coffee shops/cafés and 8 bars/lounges for dining and drinks, and a fitness center is also on site.

Free Internet, iPod docks

The 323 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Other amenities include 24-hour room service, refrigerators, and rainfall showerheads.

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$153* Per night/room 23 Aug. - 24 Aug.

Premium Twin Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium King Room (including Sky Tower admission)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Plus Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Plus King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

SkyCity Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SkyCity Hotel

Couples (1)
5 out of 5
Beautiful property in an area close to all. Staff was great and room was quiet. Could change money at on-site casino. Decorated nicely for holiadays...

Posted by on 7 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by AmyW

Thank you Anonymous for sharing your lovely feedback online following your recent stay with us at SkyCity Hotel. I'm so glad you enjoyed your visit and found the atmosphere, staff, location and room all up to standard! We hope you have a wonderful holiday and come again soon. Warm Regards, Amy

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Restaurant

Property Features

SkyCity Hotel offers its guests a full-service spa and a fitness center. There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, spa services, and tour/ticket assistance are also featured at the luxury SkyCity Hotel. Parking is available for a fee. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (26.8 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Orbit - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Deli and Noodle Bar - This restaurant serves lunch only. Open daily.

Andy's Burgers and Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Skycity
  • Skycity
  • Skycity Auckland
  • Skycity Hotel
  • Skycity Hotel Auckland
  • SKYCITY Hotel Auckland, New Zealand
  • SkyCity Hotel Hotel
  • SkyCity Hotel Auckland
  • SkyCity Hotel Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.