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SkyCity Hotel

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Front of property
Yoga
11 restaurants, lunch, dinner served; American cuisine
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(262 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3
  • Free WiFi

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Auckland

Heart of Auckland.With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Weta Workshop Unleashed and University of Auckland are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.1 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Spark Arena - 17 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬1 min walk

About this property

SkyCity Hotel

4.5-star luxury hotel near Sky Tower
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with safes and complimentary newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity

Skycity

Skycity Auckland

Skycity Hotel

Skycity Hotel Auckland

SKYCITY Hotel Auckland, New Zealand

SkyCity Hotel Hotel

SkyCity Hotel Auckland

SkyCity Hotel Hotel Auckland

Frequently asked questions

How close is SkyCity Hotel to the airport?

SkyCity Hotel is 14.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at SkyCity Hotel?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Jun 1, 2026 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SkyCity Hotel have an airport shuttle?

Airport shuttle services are not available at SkyCity Hotel.

How close is SkyCity Hotel to the beach?

This hotel is 6.4 mi (16-min drive) from Takapuna Beach and 7.5 mi (18-min drive) from Milford Beach. Don't forget your sunscreen!

Does SkyCity Hotel offer free breakfast?

SkyCity Hotel does not offer free breakfast.

Is there a casino at SkyCity Hotel?

Yes, there's a casino on site.

What time is check-in at SkyCity Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SkyCity Hotel?

Free parking is not available at this hotel. Self parking is available for NZD 35 per day, and valet parking for NZD 60 per night.

Does SkyCity Hotel have a pool?

SkyCity Hotel does not have a pool.

Does SkyCity Hotel have a restaurant?

SkyCity Hotel is home to Andy's Burger & Bar, which features American cuisine.

Does SkyCity Hotel have a spa?

This hotel doesn't have a spa, but it does offer body treatments, reflexology, and facials.

How close is SkyCity Hotel to downtown Auckland?

SkyCity Hotel is 0.2 mi away from Auckland.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1402 out of 2118 reviews
Rating 8 - Good. 495 out of 2118 reviews
Rating 6 - Okay. 131 out of 2118 reviews
Rating 4 - Poor. 53 out of 2118 reviews
Rating 2 - Terrible. 37 out of 2118 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy and the pillows very soft. The shampoo, conditioner, body wash and lotion were all very fragrant smelling, we loved it. The rooms were spacious and all necessary amenities for travelers were there.
Stayed 2 nights in Apr 2026

4/10 Poor

Sharlene

Disliked: Amenities
Room had no kettle, a spring in the bed stabbed when sat on, hole in the carpet that kept catching as in walkway. Bit disappointing.
Stayed 1 night in Feb 2026

10/10 Excellent

Brynnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great sized room, very clean. Staff friendly and helpful as usual.
Stayed 1 night in Feb 2026

8/10 Good

Mark

Stayed 2 nights in Feb 2026

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amenities, clean room great people, always willing to help. Concierge was wonderful. Hold your bags if you come in early good location it’s a happening place so much things going on all the time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service-friendly staff, nice room, comfortable bed and amenties in the same building and close by. Would definitely revisit again.
Stayed 1 night in Feb 2026

10/10 Excellent

lance

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

JEROME

Business traveller
Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Feb 2026

10/10 Excellent

George

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a fabulous stay, clean comfortable & welcoming. Nothing is too much trouble. All staff outstanding.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joseph H

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

MENIRITO, MERCED

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in Feb 2026

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was spotless and had a good view. Everything went well except we were not given the right direction to the theatre which was tough on elderly relatives (were told to go via Hobson Street!!)
Stayed 1 night in Feb 2026

10/10 Excellent

Charlie

Stayed 1 night in Feb 2026

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good stay again
Stayed 1 night in Feb 2026

10/10 Excellent

darryl

Stayed 2 nights in Jan 2026

10/10 Excellent

Louisa, Driffield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room, very clean and a great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nikki

Stayed 2 nights in Feb 2026

2/10 Terrible

Duncan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room very very neglected, corners needed to be vacuumed thoroughly, dirty tissues under the tv on the floor, the main door to the room would get caught on the vent above and would not close, the bathroom door was stuck and you could not close it fully and would struggle to open as well. The shower seat would not stay up when using the shower, which meant that you would need to lean over the seat or sit down, the shower curtain did nothing to stop the water from flowing over the tiles which became a dangerous slip in slide, and to add that the shower water pressure did not exist and felt like you werent able to clean yourself properly, no water bottles provided which was a shame as the tap water would not provide cold water. What would normally be an amazing stay at Skycity, turned in to a bit of a nightmare stay, considering the rooms were quite expensive this stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Nice as always.
Stayed 3 nights in Jan 2026

6/10 Okay

Tim

Stayed 2 nights in Feb 2026

8/10 Good

Nicky

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Getting the Sky Tower pass was an added bonus. The Family room was excellent
Stayed 1 night in Feb 2026