SkyCity Hotel

4.5 star property
4.5-star luxury hotel near Sky Tower

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Photo gallery for SkyCity Hotel

Front of property
11 restaurants, lunch, dinner served; American cuisine
Yoga
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(238 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium Twin Room

  • Sleeps 3

Premium King Suite

  • Sleeps 2

Premium Two Double Suite

  • Sleeps 3

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Family Suite

  • Sleeps 2

Premium Twin Room

9.2 out of 10
Wonderful
(124 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Courtyard King Room

  • Sleeps 2

Premium Courtyard Twin Room

  • Sleeps 3

Accessible Twin Room

  • Sleeps 3

Accessible King Room

  • Sleeps 2

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Auckland

Heart of Auckland.With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Weta Workshop Unleashed and University of Auckland are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

SkyCity Hotel

4.5-star luxury hotel near Sky Tower
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with safes and complimentary newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1319 out of 2026 reviews
Rating 8 - Good. 481 out of 2026 reviews
Rating 6 - Okay. 133 out of 2026 reviews
Rating 4 - Poor. 56 out of 2026 reviews
Rating 2 - Terrible. 37 out of 2026 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service from moment I arrived. Rooms clean and tidy.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and comfortable. Good location.
Stayed 1 night in Nov 2025

4/10 Poor

Duncan

Liked: Amenities
Disliked: Property conditions & facilities
The property is showing its age.Needs a refresh including more outlets for plug in and fresh carpet.Check in took 45 min+
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Amenities
Enjoyed our stay, very central to Viaduct, staff were very helpful. Will stay again if up this way
Stayed 3 nights in Nov 2025

10/10 Excellent

Tyson

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

The hotel was in the downtown area and seemed to be a good spot for day excursions and bus trips. The room was very comfortable and we enjoyed the sky Tower views
Stayed 4 nights in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely fitted out and very clean. Super comfy beds and a great location :)
Stayed 2 nights in Nov 2025

10/10 Excellent

richard

Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access to restaurants, transportation, city interests.
Stayed 1 night in Nov 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Hard bed. No mini bar.
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, good size, clean and tidy
Stayed 1 night in Nov 2025

10/10 Excellent

Tamahiri

Stayed 1 night in Nov 2025

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and emaulate facilities.
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Stayed 2 nights in Nov 2025

4/10 Poor

Glenn

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

William, Auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, not worth $400 per night though. Overly priced service great.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 stay at Sky City! The staff at reception were incredible. We were able to check in early and they were super knowledgeable about the surrounding area. Our room was excellent, super comfortable bed, and the hotel was very quiet. Never heard our neighbours or any disruptions. We had an issue with the Aircon in the room and it was fixed in minutes by the maintenance staff. We also had a an issue with slow wifi and a booster was delivered to our room and set up within 15 minutes. Again, 11/10. The great staff really made the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. I enjoyed to stay there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and clean. We found all the staff very helpful. We also appreciated how convenient the hotel was located near the shopping area.
Stayed 2 nights in Nov 2025