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Nesuto St Martins Apartment Hotel

4.5 star property
Family-friendly 4.5-star aparthotel near Commercial Bay

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Photo gallery for Nesuto St Martins Apartment Hotel

Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Interior entrance
2 Bedroom View | Living area
Flat-screen TV
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

View in a map
6-12 St Martins Lane, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Auckland City Hospital
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

One Bedroom View Apartment

  • Sleeps 2

View all photos for 1 Bedroom View

1 Bedroom View

1 Bedroom View

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom View

2 Bedroom View | Living area

2 Bedroom View

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Deluxe

Flat-screen TV

1 Bedroom Deluxe

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Deluxe

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

2 Bedroom Deluxe

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

Flat-screen TV

One Bedroom Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Flat-screen TV

Two Bedroom Apartment

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Two Bedroom View

  • Sleeps 4

Two Bedroom Deluxe Apartment

  • Sleeps 4

One Bedroom Deluxe Apartment

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 4

One Bedroom Apartment

  • Sleeps 2

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About the area

Auckland

Heart of Auckland.Within a 15-minute walk of this Auckland Central Business District aparthotel, you'll find Auckland City Hospital and Aotea Centre. Auckland Domain and Sky Tower are also within 2 miles (3 km).
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • University of Auckland - 1 min walk - 0.1 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Auckland City Hospital - 6 min walk - 0.6 km
  • Auckland Domain - 8 min walk - 0.7 km
  • Sky Tower - 15 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Grafton Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Chadam - ‬5 min walk
  • ‪The Langham Auckland Winery - ‬2 min walk
  • ‪Our Land is Alive - ‬2 min walk
  • ‪Masako Sushi & Sake Bar - ‬4 min walk
  • ‪Cafe Crema - ‬2 min walk

About this property

Nesuto St Martins Apartment Hotel

Family-friendly 4.5-star aparthotel near Commercial Bay
Nesuto St Martins Apartment Hotel offers its guests a seasonal outdoor pool, a vending machine, and laundry facilities. The luxury Nesuto St Martins Apartment Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Auckland aparthotel.

  • 1 building
  • 152 guestrooms or units
  • 18 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Nesuto St Martins Apartment Hotel offers 152 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

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Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Internet access (surcharge)
  • Free WiFi has a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 152 units
  • 18 floors

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Parking is subject to availability and is not guaranteed. Upon arrival, guests will receive a parking permit at check-in and a key access card. Vehicles may not exceed 6.8 feet (2.1 meters) in height. The property does not have van or large vehicle parking. Cars that do not display parking permits will be towed.

We should mention

  • The seasonal pool will open October 31 and close March 31.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

St Martins Waldorf
St Martins Waldorf Apartments Hotel
Waldorf St Martins
Waldorf St Martins Apartments Hotel
Waldorf St Martins Apartments Hotel Auckland
Waldorf St Martins Auckland
Waldorf St. Martins Apartment Hotel Auckland, New Zealand
Waldorf St Martins Apartments Auckland
Waldorf St Martins Apartments

Nesuto St Martins Apartment Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1102 out of 3425 reviews
Rating 8 - Good. 1404 out of 3425 reviews
Rating 6 - Okay. 614 out of 3425 reviews
Rating 4 - Poor. 217 out of 3425 reviews
Rating 2 - Terrible. 88 out of 3425 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Prabhleen

Stayed 1 night in Aug 2025

10/10 Excellent

Maxwell

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Found our 2 bedroom suite clean and comfortable. Well maintained and had a washing machine and nice layout. Kitchen was well equipped.
Stayed 3 nights in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, property conditions & facilities
Positives... Loved the bed. First time staying anywhere where the bed was so comfy and i didnt wake up with a sore back. Staff were lovely, and the apartment rooms clean and tidy. Negatives... Photo's online didnt reflect the actual rooms. We had family staying in 5 separate apartment rooms and none of them looked like the online photos. Parking outside chaos if you arrive with several other guests. If cars are parked alongside the buildings you end up blocking the road for ppl wanting to exit. Its a small lane. Parking under building wasnt that bad. No good for big utes. We had a fire emergency and had to evacuate the biilding around 3 in the morning. The fire alarms do work, however no voice message in rooms or hallways stating what to do, until we saw ppl walking into stair wells - when u got to the ground floor, then u heard the announcement to evacuate the building.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good stay

Great to have full kitchen facilities in room. Oven, microwave, full size fridge/freezer. Good they offer parking at an extra cost and recommend booking in advance. Was worried after reading reviews about the carpark, but actually it wasn’t that bad to enter/exit if you’re experienced. Overall a good stay for a couple of nights
Stayed 2 nights in Aug 2025

10/10 Excellent

stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, rooms need alittle of an upgrade with carpet but overall a great stay, even with the 3am fire alarm evacuation haha made it for a one of a kind stay which kids will never forget
Stayed 2 nights in Aug 2025

4/10 Poor

Maehe

Travelled with family
Disliked: Amenities
I guess you get what you pay for and if you only want to have a place to sleep for the night then this is the place to stay. The room was nice, but we struggled to get out of the carpark as the ground was slippery, access to the hotel was dangerous as the steps are steep and slippery, moreover the pool wasn’t opened. Definitely won’t come stay here ever again.
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment, dishwasher,washing machine and drier available! So close to the hospital! Was grateful to be able to park there, but a tricky scarey drive to get to the carpark area!
Stayed 2 nights in Aug 2025

8/10 Good

Hunter

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There was blood spots on doorways and cockraoches in the doorseal of the fridge other than that very happy with the stay. Nice and cheap and a great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Nick

Stayed 7 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness
For the price, a very nice apartment with full kitchen and lounge and a washer and dryer in the room. I wouldn’t use Expedia for the booking if you are staying more than a day as cancellation or changes are only possible on day 1 before 5 PM. I was supporting my wife in the hospitsl, a great location for that, just over Grafton Bridge. So I booked for five nights. She got out in four so no refund for the night I wasn’t there. The parking rate is reasonable but is first come first serve in tight spiral levels. I left the car there the whole time. Leaving the carpark, the grade of the ramp is so steep that my wheels spun with no traction. It had rained and I guess there was years of oil dripping from cars. I backed up to the rear of the ramp and got enough momentum to get out but they should steam clean it or resurface it. Otherwise a nice stay.
Stayed 5 nights in Jul 2025

2/10 Terrible

Baillee

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The location of this place is great and the room was a good size. However, I got bed bug bites while staying there and the room had an off putting smell.
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice spacious rooms, modern. There were a few broken light fixtures in our room and the towel rail was behind the dryer but otherwise amazing. The onsite parking is underground and it was a bit of a tight fit but fantastic to have a convenient parking location.
Stayed 1 night in Jul 2025

4/10 Poor

Nileshkumar

Travelled with family, Travelled with family and small children
Disliked: Amenities
Parking is worst. Checking timing is 4PM so if your flights arriving 4:30 in the morning then about 12 hrs you just wander around. Property people said if you book directly then they would let you check-in early plus you get discount in their parking charges.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tusiga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica, Mount Roskill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, handy to town & major public transport routes. Always an enjoyable stay at Nesuto.
Stayed 1 night in Jul 2025

4/10 Poor

Melissa Rosamond

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is an average and dated property, which is reflected in price. Everything is tired and the was a patch in the carpet and lollies found at the edge of a bed. Parking is so tight, which we knew, but do not try to park here if you are not confident maneuvering and backing into really tight spots. It was fine for the one night we needed to be here and a shower in the morning, but wouldn't stay any longer.
Stayed 1 night in Jul 2025

6/10 Okay

Preshenka

Stayed 1 night in Jun 2025

6/10 Okay

Cherry Mae

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Shirley

Liked: Cleanliness
Next to a graveyard, down a single lane road, with awful $30 parking. Not the best start. The phone booking was ignored by staff so I booked online then rang again to secure parking. No info provided about how tricky it is to navigate the steep & narrow underground car park. Room was nice, clean & ample space.
Stayed 1 night in Jun 2025

6/10 Okay

Sally

Liked: Property conditions & facilities
Stayed 9 nights in Jun 2025

8/10 Good

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities
Carpets worn-out
Stayed 4 nights in Jun 2025

8/10 Good

Dan Shang

Liked: Room comfort
飯店 在下坡處， 進入飯店的時候，行李搬運非常的不方便 。有時候唯一的一個搬運停車 地點，卻還被 其他事務用人員的車長時間佔用 。聽到很多 旅客對此的抱怨，卻不思改善。 但是飯店的地點在市中心，價錢也較合理， 雖然有墓園在旁邊，但是，很多人就暫時視而不見了。
Stayed 5 nights in Jun 2025

6/10 Okay

Kayla

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was nice but the parking on site was very tight. If I were to stay here again I’d probably prefer to park at a public car park instead
Stayed 1 night in Jun 2025