Book Loews rooms in Back Bay

"Great clean room. A maze of a building. Amazing location "

"Yes"

"Nice basic stay- no refrigerator, no iron in room"

"Room clean but this stay was disappointed by upkeep of the room and a bathroom door had to slam 4-5 times to get it to shut. Just not the same experience I have had several times before staying. Inside room with view of a wall and a bit claustrophobic feel. Short stay but let front desk know of my comments and lack of a do not disturb sign where then bothered by knocking of housekeeping 35 mins before check out. Would be nice to have these in rooms as have had in past. Just seemed was in a "quick deal lower service" part of hotel this stay. "

"Excellent in every way."

"Someone from the hotel walked into our room while my daughter and I were sitting in the room. No knock. He said he needed to check something. It was unsettling. The next morning we heard housekeeping wake our neighbor before 8am to ask what time he was leaving so she could clean. He explained he was staying another night. She wanted to make the room over. 8am is way to early to start knocking on the door to ask. Yes, we could hear the whole conversation, walls are thin. The coffee maker was broken. Bathroom was dingy. Bedspread had a stain on it. Glad it was only a 1night stay "