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"Wonderful, walkable, but the pool wasn’t open. Nicely appointed room. " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

4-star romantic hotel near Northeastern University

City center retreat

Your stay at this Back Bay hotel places you within 2 miles (3 km) of Northeastern University and Boston Museum of Fine Arts. Boston Common and Boston University are also within 2 miles (3 km).

Business services

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A poolside bar, a 24-hour front desk, and limo/town car service are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 285 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. IPod docks, 24-hour room service, and DVD players are also available.

Luxury Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Parlor King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Selected at Check In )

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

The Colonnade Hotel Back Bay ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Colonnade Hotel Back Bay

Everyone (11) Couples (2) Family (5)
4 out of 5

Posted by on 6 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Reservations Team

Thank you for choosing to stay at The Colonnade Boston!

5 out of 5
Wonderful, walkable, but the pool wasn’t open. Nicely appointed room.

Posted by on 15 Mar. 2020

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4 out of 5

Posted by on 2 Mar. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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1 out of 5
Terrible experience with The Colonnade. Bed was hard as a rock. There was no security and people were partying in the hotel rooms all night. I only got 2 hours of sleep and that is because we headed back early. We were woken up at 1:30; 2:30; 3:30; 4:30 and 5:30 by very drunk people. I felt like I was staying in the Hood.

Posted by on 2 Jan. 2020

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5 out of 5
Location is excellent and staff is wonderful. Easy walking and access to subway and public transportation. Lobby is inviting. Breakfast is limited due to no onsite restaurant. Hotel is a bit dated but remodel is light and airy and bed and bedding are perfect.

Posted by on 31 Dec. 2019

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5 out of 5
Great location. Very good free breakfast. Spacious room and excellent price

Posted by on 9 Dec. 2019

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3 out of 5
We had difficulty getting the 2nd room we reserved and desk staff seemed puzzled as to what we needed. Maybe a new staff member.

Posted by on 24 Sep. 2019

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5 out of 5

Posted by on 15 Aug. 2019

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2 out of 5
If I had known the property would be undergoing such extensive construction during my stay, I would have known that that the roughly 350/night I paid was In no way worth it. I would have selected another location. Inexplicable lack of communication with guests about this issue. Very strange lack of attentiveness to very basic issues. Loud construction at bizarre hours. Will be complaining to the manager and asking for a partial refund... as soon as she’s back in the office tomorrow.

Posted by on 21 Jul. 2019

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About the The Colonnade Hotel Back Bay

Location 120 Huntington Avenue, Boston, MA 02116

Property Features

The Colonnade Hotel Back Bay offers its guests a 24-hour fitness center and a seasonal outdoor pool. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business center and limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Colonnade Hotel Back Bay. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 285 guestrooms or units
  • 11 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1971
  • Bar by the pool
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (8.7 km / 5.4 mi)
  • Train station: Boston-Back Bay Station (1 km / 0.6 mi)
  • Metro station: Prudential Station (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

The Colonnade Hotel Back Bay offers 285 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015270350. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0015270350
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19.95 and USD 34.95 for adults, USD 12 and USD 22 for children (approximately)
  • Self parking fee: USD 48.00 per night (in/out privileges)
  • Extended parking fee: USD 48 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonnade Back Bay
  • Colonnade Hotel
  • Colonnade Hotel Back Bay
  • Hotel Colonnade
  • The Colonnade Back Bay Boston
  • The Colonnade Hotel Back Bay Hotel
  • The Colonnade Hotel Back Bay Boston
  • The Colonnade Hotel Back Bay Hotel Boston

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.