The Lenox Hotel Boston

4.5 star property
Family-friendly 4.5-star hotel near New England Aquarium

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Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(154 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Junior Suite, 2 Queen Beds

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(128 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(49 reviews)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Executive Room, 1 King Bed, Fireplace

Executive Room, 1 King Bed, Fireplace

Executive Room, 1 King Bed, Fireplace

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Room, 2 Queen Beds, Fireplace

Executive Room, 2 Queen Beds, Fireplace

Executive Room, 2 Queen Beds, Fireplace

9.6 out of 10
Exceptional
(50 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • City view

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About the area

Boston

Heart of Boston.A stay at this Back Bay hotel places you steps from Newbury Street and a 5-minute walk from Copley Square. Boston Common and Fenway Park are also within 2 miles (3 km).

What's nearby

  • The Shops at Prudential Center - 2 min walk - 0.2 km
  • Newbury Street - 2 min walk - 0.2 km
  • Boston Marathon Finish Line - 2 min walk - 0.2 km
  • Copley Place - 3 min walk - 0.3 km
  • Copley Square - 3 min walk - 0.3 km

Getting around

  • Copley Station - 3 min walk
  • Back Bay Station - 6 min walk
  • Logan International Airport (BOS) - 18 min drive

Restaurants

  • ‪Atlantic Fish Company - ‬2 min walk
  • ‪Porto - ‬3 min walk
  • ‪Levain Bakery – Back Bay - ‬2 min walk
  • ‪Cafe Landwer - Boylston St - ‬2 min walk
  • ‪Dunkin' - ‬1 min walk

About this property

The Lenox Hotel Boston

Family-friendly 4.5-star hotel near New England Aquarium
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Lenox Hotel Boston. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

  • 214 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Meeting rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1900
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Lenox Hotel Boston offers 214 accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Extended parking on site (USD 70 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Extended parking fee: USD 70 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015530350
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015530350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boston Hotel Lenox
Boston Lenox
Boston Lenox Hotel
Hotel Lenox
Hotel Lenox Boston
Lenox Boston
Lenox Boston Hotel
Lenox Hotel
Lenox Hotel Boston
The Lenox Hotel Boston Hotel
The Lenox Hotel Boston Boston
The Lenox Hotel Boston Hotel Boston

The Lenox Hotel Boston Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1142 out of 1348 reviews
Rating 8 - Good. 140 out of 1348 reviews
Rating 6 - Okay. 43 out of 1348 reviews
Rating 4 - Poor. 15 out of 1348 reviews
Rating 2 - Terrible. 8 out of 1348 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny, GADSDEN

Liked: Cleanliness, amenities, property conditions & facilities
Staff was always helpful and pleasant
Stayed 3 nights in Dec 2025

8/10 Good

Mark, South Berwick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great experience overall. Have stayed The Lenox a couple times. Attended the Holiday Pops and the MFA this AM. Well located for both.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, no problem
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Very clean hotel with great service and nice location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Maddy was amazing at dinner reservations. Loved Willow and Ivy in the hotel. Fabulous location!! Definitely recommend!!
Stayed 3 nights in Oct 2025

6/10 Okay

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Noisy hotel due to street and bars and restaurants in the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was perfect for family of 5 with 2 queen beds and sleeper sofa.
Stayed 3 nights in Oct 2025

10/10 Excellent

gianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at The Lenox is top notch from the friendly, attentive staff, to the gentlemen greeting you at the door, beautiful hotel, great location, house car, wait staff and amazing dinner at Willow and Ivy and to everything in between. We can't wait to come back.
Stayed 1 night in Oct 2025

10/10 Excellent

Elise

Stayed 2 nights in Oct 2025

2/10 Terrible

Shlomo

Disliked: Amenities, property conditions & facilities
They said there was no breakfast included. Rooks were from last century and toilet looked like in a train station. Shower had no handheld option. Bathroom super small and old.
Stayed 3 nights in Oct 2025

8/10 Good

Kimberly

Stayed 1 night in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Hallway was very noisy in the night, not to mention that the towel cart was parked outside our room the entire 3 night stay. Visually, this was not attractive. It would have been nice to be able to make coffee in our room instead of going downstairs. Loved having a cocktail by the fire in the lobby,it was super cozy!
Stayed 3 nights in Oct 2025

8/10 Good

Mark, Kirkland

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and rooms. Very helpful staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian, Rancho Palos Verdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used valet parking. Entire check-in process very smooth and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and classic hotel with all amenities. It is centrally located to shopping, dining, and tourist attractions
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness
Very nice
Stayed 3 nights in Oct 2025

8/10 Good

Tamarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Gary, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

6/10 Okay

Jonathan, League City

Travelled with partner
Place was ok. Way over priced for what you got. Fireplaces yes, but they don’t tell you that they have to come light the fire for you and they only put enough wood for 30-45 mins. Valet parking was a shocker at 70 bucks a day. Our room felt sloped downwards…. I dunno. Not the best but I’ve had worse. I wouldn’t stay here again not for the money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one complaint! Amazing location, clean rooms, delicious food and very friendly staff- including the friendly valet guys while you’re waiting for your uber! We appreciated the umbrellas we were able to use and how welcome we felt! Sad to leave!
Stayed 4 nights in Oct 2025

10/10 Excellent

D'Mitri

Liked: Staff & service, property conditions & facilities
Although I didn't get to indulge in the cafeteria's breakfast experience, my brief stay was pleasant overall.
Stayed 1 night in Oct 2025