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4.7 out of 5

"Great Hotel. Staff friendly and accommodations were excellent. Will stay again when I return to Boston. " More

By a verified traveller on Fri 06 Mar 2020

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Hotel Description

Family-friendly 4.5-star hotel near New England Aquarium

Heart of Boston

At this Back Bay hotel, you'll be well placed to visit Boston Marathon Finish Line and Boston Public Library, both steps away. Copley Place and Prudential Tower are also within half a mile (1 km).

Multiple dining options

This luxury hotel features 3 restaurants, a bar/lounge, and a 24-hour fitness center. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.

Free WiFi, iPod docks

The 214 guestrooms have LCD TVs with digital channels and offer free WiFi and iPod docks. 24-hour room service, refrigerators, and free newspapers are also available.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$250* Per night/room 6 Jul. - 7 Jul.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lenox Hotel Boston ratings based on 55 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Lenox Hotel Boston

Everyone (8) Couples (1) Family (4)
5 out of 5

Posted by on 12 Mar. 2020

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5 out of 5
Great Hotel. Staff friendly and accommodations were excellent. Will stay again when I return to Boston.

Posted by , from Rhode Island on 6 Mar. 2020

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5 out of 5
Old fashioned style hotel right in the heart of back bay, boston. Can't beat it. Still had same amenities as modern hotel. although, I did not eat at the restaurant connected to the hotel, it was busy for a weeknight, and the food looks pretty good. I would have tried had I been staying longer in town. Very pleased with the hotel and stay. Would definitely stay there again. Business travel-January 2020.

Posted by on 30 Jan. 2020

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5 out of 5
We had a fantastic stay. The whole staff made my daughter's visit for her Sweet 16th birthday very special. Big thanks to Walter for setting up fantastic fires - made the snowy night super cozy!

Posted by on 2 Dec. 2019

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5 out of 5
This hotel blows the doors off all the big brand places in Back Bay. A unique boutique hotel that takes you back in time.

Posted by on 23 Nov. 2019

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5 out of 5
Great location! Smells so good when you walk through the lobby! Fast excellent room service!

Posted by on 1 Oct. 2019

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5 out of 5
This was our first experience visiting Boston. Upon our return we will be staying at the Lenox again. The staff was genuine and most helpful in all areas.

Posted by on 24 Sep. 2019

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5 out of 5
Wonderful staff in a perfect location. This hotel is clean, beautiful and relaxing!

Posted by on 21 Apr. 2019

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5 out of 5

Posted by on 27 Dec. 2018

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4 out of 5

Nice hotel close to theater and restaurants

We were only in the city for an overnight to see a show, but our stay was very nice. I found the staff to be incredibly accommodating and helpful. They helped with directions, restaurant recommendations. Our room was clean and comfortable. We really enjoyed a visit to the hotel lounge as well. We will stay here again!

Posted by , from NH on 13 Dec. 2017

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About the The Lenox Hotel Boston

Location 61 Exeter Street, Boston, MA 02116

Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Lenox Hotel Boston. You'll have access to the health club at a partner property. For a fee, parking is available. This 4.5-star Boston hotel is smoke free.

  • 214 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1900
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.7 km / 5.4 mi)
  • Train station: Boston-Back Bay Station (0.6 km / 0.4 mi)
  • Metro station: Copley Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

The Lenox Hotel Boston offers 214 accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Lenox Hotel Boston has 3 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015530350. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - C0015530350
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Extended parking fee: USD 53 per night
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hotel Lenox
  • Boston Lenox
  • Boston Lenox Hotel
  • Hotel Lenox
  • Hotel Lenox Boston
  • Lenox Boston
  • Lenox Boston Hotel
  • Lenox Hotel
  • Lenox Hotel Boston
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.