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citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Lobby
Premium Room, 1 King Bed (View)
Property amenity
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪2 min walk‬
  • Place, Museum of Science
    ‪8 min walk‬
  • Place, Massachusetts General Hospital
    ‪10 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

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About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Faneuil Hall Marketplace. New England Aquarium and Boston Common are also within 2 miles (3 km).

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • The Freedom Trail - 3 min walk - 0.3 km
  • Museum of Science - 8 min walk - 0.7 km
  • Faneuil Hall Marketplace - 9 min walk - 0.8 km
  • Massachusetts General Hospital - 10 min walk - 0.9 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪City Winery Boston - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk
  • ‪Insight Club Lounge - ‬2 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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CA $171 total
includes taxes & fees
Jan 29 - Jan 30
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3262 out of 4298 reviews
Rating 8 - Good. 625 out of 4298 reviews
Rating 6 - Okay. 236 out of 4298 reviews
Rating 4 - Poor. 92 out of 4298 reviews
Rating 2 - Terrible. 83 out of 4298 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia, North Waterboro

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room we checked into the heat was not working. We were moved to another room and one of the electric blinds was missing. Staff friendly. Comfortable lounge area.
Stayed 3 nights in Oct 2025

4/10 Poor

Nicky

Travelled with family
Disliked: Room comfort
This hotel is trying too hard to be high tech and it’s too much. The iPad, which runs all the controls, in the room didn’t work. The switches in the room didn’t all work. The way the toilet and showers are set up is like and RV. Overall, just not very comfortable for the exorbitant price tag.
Stayed 3 nights in Oct 2025

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cozy with great views. The lounge area with the bar is a sight to see as well
Stayed 3 nights in Oct 2025

2/10 Terrible

Cindy Rogers

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location of this hotel right next door to TD garden and the train station! Within walking distance to the North End and Haymarket/Fanieul Hall area. Hotel fairly new and clean, staff excellent and wonderful 4tj floor area that has a sitting area with TV games, a bar area and breakfast in the am. View of Boston from their outdoor patio. modern hip hotel big works for all ages!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but no parking. Staff were very helpful. Very clean. Rooms are tiny. You have to get washcloths in the lobby. They have a bunch of personal items available if you forget, razors, comb etc.
Stayed 1 night in Oct 2025

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Staff & service
Did not like the decor or lounge. Check-in and check out was labor intensive. Bed was against the all so my husband had to climb across it in the middle of the night to get to the bathroom. Shower and toilet are enclosed together in a capsule in the room. Sorry for the poor review but it wasn’t for us.
Stayed 1 night in Oct 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Ethen

Liked: Cleanliness
Super clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast had a good variety of typical buffet foods. Room was very clean upon arrival but had no facecloths and only 1 bath towel per person for a 2 day stay. We saw other guests coming into the hotel carrying facecloths they purchased near by. Do your own check in and checkout on a computer screen was not intuitive and “ swipe your room key to check out didn’t work. I know this is considered “ hip” but it was an unnecessary pain. At check in we saw another guest struggling to get his group of 7, all under one reservation, checked in. Staff was nice and answered our questions. Heads up to other guests/ the paper towels in the restrooms off the “ living room “ are behind the mirrors. Just plain weird.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alec

Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrii

Liked: Cleanliness
Everything was awesome! The only thing is mattress was little to soft for us. But other than that it was a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bronwyn

Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriella

Stayed 2 nights in Oct 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness
There is no parking on-site so you have to park in a garage and then walk to the hotel with all your belongings. The fee for parking is very expensive $75/day. Room is very small just doesn’t have what a regular hotel would have and it’s very expensive. Was not impressed for the price I paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theodora

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 3 nights in Jul 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but super easy access and a pretty populated area, felt safe and the train station is so close
Stayed 4 nights in Oct 2025