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citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Lobby
Premium Room, 1 King Bed (View)
Exterior
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪2 min walk‬
  • Place, Massachusetts General Hospital
    ‪6 min walk‬
  • Place, Museum of Science
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and a 5-minute walk from Boston Harbor. Also, Faneuil Hall Marketplace is within half a mile (1 km) and Boston Common is within 2 miles (3 km).

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • The Freedom Trail - 3 min walk - 0.3 km
  • Boston Harbor - 5 min walk - 0.5 km
  • Massachusetts General Hospital - 6 min walk - 0.6 km
  • Museum of Science - 8 min walk - 0.7 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪The Greatest Bar - ‬1 min walk
  • ‪City Winery Boston - ‬2 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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CA $171 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3308 out of 4359 reviews
Rating 8 - Good. 631 out of 4359 reviews
Rating 6 - Okay. 241 out of 4359 reviews
Rating 4 - Poor. 93 out of 4359 reviews
Rating 2 - Terrible. 86 out of 4359 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaiah

Stayed 2 nights in Jan 2026

10/10 Excellent

Cynthia, North Waterboro

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, Hampden

Stayed 1 night in Nov 2025

8/10 Good

Aubrey

Liked: Amenities, property conditions & facilities
Decent place and pretty neat staff was amazing
Stayed 1 night in Nov 2025

2/10 Terrible

Selvije

Disliked: Cleanliness, amenities, property conditions & facilities
1-room was very small, you don’t have tea/coffee station sink is super tiny, no shelf for your clothes 2-bed was inconvenient bc you have to climb 3- you don’t get your room clean till the fourth day which is crazy, even the cheapest hotel and motel, have cleaning every day! 4-if you decide to go here in the winter, forget about it you’ll be freezing because the temperature is control by the hotel. It’s a set up at some temperature and that’s it we called them and spoke with management but nothing that’s the temperature, THIS IS STEALING IF YOU’RE ASKING ME TO PAY $300 A NIGHT THEN YOU SHOULD LET ME CONTROL MY ROOM TEMPERATURE. NO ONE DOES THIS EVEN THE CHEAPEST MOTELS. THIS PLACE IS A RIP OFF. YOU DON’T EVEN HAVE A ONE CUP OF TEA FOR FREE. 5-everything is controlled with this little tablet from the light to TV and curtains. It’s very annoying and TV barely works. 6-BATHTUB WAS CLOGGED!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great front end staff and very clean room.
Stayed 1 night in Nov 2025

2/10 Terrible

Dana

Disliked: Staff & service
WARNING. the rooms in this hotel are the smallest i've ever seen. Check out the photos carefully. Also, if you have any kind of financial question or dispute, this hotel won't even talk to you. You are on your own and just have to take a loss. They are the epitomy of a faceless, uncaring corporation.
Stayed 9 nights in Nov 2025

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! So friendly and the room was very tidy and clean! I look forward to staying there again in the future sometime.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Stayed 1 night in Nov 2025

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service
Rooms were clean, staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
yes, a very clean room
Stayed 1 night in Nov 2025

10/10 Excellent

amy

Liked: Cleanliness, amenities, property conditions & facilities
Awesome!
Stayed 3 nights in Nov 2025

6/10 Okay

Lucas Rajh

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was great. Room had many issues though.
Stayed 3 nights in Nov 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
The room was clean, staff was friendly and helpful but I did not like the room. Very small for the cost. I wouldn’t stay here again.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Clean room, easy check in and unique concept.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley, Farmingdale

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Nov 2025

10/10 Excellent

Gladys Salome

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, comfy room with gorgeous view, the best staff. Highly recommended
Stayed 3 nights in Nov 2025

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t have breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsie

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Theodore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay at Citizen M. Staff is amazing, friendly and welcoming
Stayed 4 nights in Nov 2025