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citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Lobby
Premium Room, 1 King Bed (View)
Property amenity
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪2 min walk‬
  • Place, Massachusetts General Hospital
    ‪6 min walk‬
  • Place, Museum of Science
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and a 5-minute walk from Boston Harbor. Also, Faneuil Hall Marketplace is within half a mile (1 km) and Boston Common is within 2 miles (3 km).

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • The Freedom Trail - 3 min walk - 0.3 km
  • Boston Harbor - 5 min walk - 0.5 km
  • Massachusetts General Hospital - 6 min walk - 0.6 km
  • Museum of Science - 8 min walk - 0.7 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪The Greatest Bar - ‬1 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪City Winery Boston - ‬2 min walk
  • ‪The Causeway Restaurant and Pub - ‬2 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3441 out of 4526 reviews
Rating 8 - Good. 657 out of 4526 reviews
Rating 6 - Okay. 248 out of 4526 reviews
Rating 4 - Poor. 94 out of 4526 reviews
Rating 2 - Terrible. 86 out of 4526 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Isaiah

Stayed 2 nights in Jan 2026

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Amenities
At the price point for this room I expected to have basic amenities like a coffee machine in my room. I asked the staff and they said the bar is open 24/7 and I could buy a coffee whenever I wanted. The room also smelled very strongly of too much air freshener.
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room itself is great. Havent slept so oeacrful in yrs. Would come back again just to sleep
Stayed 1 night in Jan 2026

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have eit
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay—one of the best hotel systems
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Awesome experience, felt like I was on a cruise ship. Loved it
Stayed 1 night in Jan 2026

4/10 Poor

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was amazing, we had to change rooms three times in the middle of the night due to technical issues with the rooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Cool room
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms always. Thick fluffy pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Bad pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

Travelled with family
Great hotel in a super location! Breakfast was very good too!
Stayed 1 night in Jan 2026

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
i can't get my head round this concept of a room for only sleeping in. Nowhere to put a laptop/work from, no coffee, not even a glass for water in the room, we had to go ask reception for a glass. I assume all to encourage you to go sit in the plentiful space in the lobby and buy from the cafe.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Really cute room! It was small but plenty of space for the two of us. The bed was very comfortable and we had a great view of the city. It was so close and convenient for an event at TD Garden
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great view and staff is great would stay here again when I'm at TD garden
Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Britta

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, easy check in, friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Morgan

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexis

Stayed 3 nights in Jan 2026

10/10 Excellent

JOSUE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025