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citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Terrace/patio
Property entrance
Interior
King Room Downtown View
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • New England Aquarium
    ‪16 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(101 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(529 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Museum of Science. Faneuil Hall Marketplace and Boston Harbor are also within half a mile (1 km).

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • Massachusetts General Hospital - 10 min walk - 0.9 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • New England Aquarium - 16 min walk - 1.4 km
  • Boston Common - 18 min walk - 1.5 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪The Greatest Bar - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

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Lobby

citizenM Boston Back Bay

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,639 reviews
The price is CA $247
CA $288 total
includes taxes & fees
Aug 24 - Aug 25
citizenM Boston Back Bay

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2781 out of 3688 reviews
Rating 8 - Good. 559 out of 3688 reviews
Rating 6 - Okay. 193 out of 3688 reviews
Rating 4 - Poor. 79 out of 3688 reviews
Rating 2 - Terrible. 76 out of 3688 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

EDWARD, Short Hills

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too quirky. Bed right up against the window? Shower literally in the room? Kids at the front desk.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 3 nights in May 2025

10/10 Excellent

CARLOS ANTONIO RODRIGUEZ, OAXACA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing 4-night stay for business! The atmosphere was nice and amenities functional. the friendly staff made all the difference. Breakfast was enjoyable, and I absolutely loved the complimentary water bottles – such a delightful touch! While I wouldn’t recommend it for families with kids, it’s a fantastic choice for anyone looking for a great stay. Can't wait to come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jibril

Stayed 2 nights in Mar 2025

8/10 Good

Aliaputri

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect! While small the space is used very efficiently and it had everything we needed. The staff was amazing and the location was super convenient! Would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Baharak, Woodlandhills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff very nice and location was great
Stayed 2 nights in May 2025

10/10 Excellent

JOHN MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Check in and check out are so easy to do. Room was nice and clean. Good value for the price.
Stayed 6 nights in May 2025

8/10 Good

Jyliani

Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay!
Stayed 1 night in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a nice, clean hotel with modern touches near TD Garden, this is the spot. Parking is a bit of an issue as you're on your own. But the modern touches are nice. The bathroom is surprising. Small rooms are the norm and if you have any kind of mobility issues you will want to look at something else.
Stayed 1 night in Apr 2025

6/10 Okay

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room features not to our liking. Relying on too much technology. We prefer more people service and interactions.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

andreina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself has a great concept but the rooms are very tiny specially for two people. The matress is by far the worst matress ive ever slept. Sleeping on the floor would have been more confortable. Our backs are completetly hurt because of it. The matress is uneven, and the pillows are horrible as well. I have a terrible neck pain. Super expensive with no much to offer, cold coffee, awful beds, no room cleaning but only after 4 days, for the price they charge, they should go and clean your room dai
Stayed 3 nights in May 2025

4/10 Poor

Fahmida

Stayed 1 night in May 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the co-working space!
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. Fantastic location customer service amazing! We will be staying here again, look forward to trying other locations Thank you ❤️
Stayed 7 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not so good. Our room had a leak we had to move all our things to a new room. Management was swift with the response which was a plus but the refrigerator did not cool anything down everything in our refrigerator was warm during our stay
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with very nice staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in May 2025

8/10 Good

Stephen Todd

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small, but efficient, and clean. The staff at check-in / check-out, while not entirely dispassionate, are also minimally helpful, and have a distinctly projected apathy in their role, which seems to be considered a feature of the hotel, rather than a liability, when you ‘read the brochure.’ When you book here for the first time, be sure to fully read and understand the fine-print and sub-text implicit in the brand positioning around OPEX controls, if you’re accustomed to stays at traditional 4-5 star venues.
Stayed 1 night in Apr 2025

2/10 Terrible

Pavan

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gloria

Stayed 5 nights in May 2025

8/10 Good

Christine, Stonehouse

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025