Skip to main content
Beginning of main content
4.4 out of 5

"We had an issue with our first room the tv stopped working so we had to switch rooms. The whole time the tv was glitching in the second room and we co ... " More

By a verified traveller on Tue 18 Feb 2020

Enter dates to see availability

Hotel Description

4-star hotel near TD Garden

Downtown Boston stay

A stay at this West End hotel places you steps from TD Garden and a 5-minute walk from The Freedom Trail. Boston Harbor and Museum of Science are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and express check-in. A coffee shop, a communal living room, and a library are also on offer.

IPads, free WiFi

The 272 soundproofed guestrooms offer free WiFi and iPads. Plasma TVs, rainfall showerheads, and free bottled water are also available.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$172* Per night/room 1 Mar. - 2 Mar.

Deluxe Room (Downtown View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM Boston North Station ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Boston North Station

Everyone (11) Couples (8) Family (7)
5 out of 5

Posted by on 25 Feb. 2020

Was this review helpful to you?
4 out of 5
We had an issue with our first room the tv stopped working so we had to switch rooms. The whole time the tv was glitching in the second room and we could smell burning smells in the middle of the night. We had to temperature turned down but felt like heat was on whole time. Room a lot smaller then we were expecting.

Posted by on 18 Feb. 2020

Was this review helpful to you?
5 out of 5

Posted by on 12 Feb. 2020

Was this review helpful to you?
5 out of 5

Posted by on 28 Jan. 2020

Was this review helpful to you?
5 out of 5

Posted by on 1 Jan. 2020

Was this review helpful to you?
5 out of 5
I loved it. It was different and the location was great! The view was decent (there was construction when I went ) Lobby is upstairs and is very comfortable to relax in. Rooms are small so make sure to read room description.

Posted by on 20 Dec. 2019

Was this review helpful to you?
5 out of 5

Posted by on 14 Dec. 2019

Was this review helpful to you?
1 out of 5
There is a lot of technology to distract from the glaring problems. Technology glitches. The "complementary" breakfast isn't complementary. And i had to pay for it twice!! Despite having a do not dusturb sign on the door some one came in the room. The rooms are super small. The bed is inconvenient for more than one person, you have to be young and nimble to get in and out of the bed. They said that parking would be covered if you show your recipt to the garage attendany but that was not true at all. I was very disaponted with the hotel and will never stay there again.

Posted by on 15 Nov. 2019

Was this review helpful to you?
5 out of 5
This is the coolest hotel ever. Friendliest staff, excellent rooms, everything is controlled by a tablet- so awesome. Again, staff were the nicest people you’ve ever met. Very clean. Highly recommend.

Posted by on 15 Nov. 2019

Was this review helpful to you?
4 out of 5
Very cool, different hotel. Very clean and the staff was very nice and helpful. It is a little confusing when you arrive to an empty lobby with no signs telling you how to get your room # or key but hop on the elevator and you will figure it out. Obviously very small rooms but very high tech and very different.

Posted by on 5 Nov. 2019

Was this review helpful to you?

About the citizenM Boston North Station

Location 80-120 Causeway Street, Boston, MA 02114

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly citizenM Boston North Station also features a library, express check-in, and express check-out. This 4-star Boston hotel is smoke free.

  • 272 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (5.2 km / 3.2 mi)
  • Train station: Boston North Station (0.6 km / 0.4 mi)
  • Metro station: Haymarket Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

CitizenM Boston North Station offers 272 accommodations with iPads and safes. Plasma televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • iPad
  • Plasma television
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

CanteenM - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0041500351. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0041500351

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.00 per person (approximately)
  • Offsite parking fee: USD 45 per day (0.2 mi away; open 24 hours)
  • Late check-out fee: USD 69.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Boston North Station Hotel
  • citizenM Boston Station Hotel
  • Citizenm Boston Station Boston
  • citizenM Boston North Station Hotel
  • citizenM Boston North Station Boston
  • citizenM Boston North Station Hotel Boston
url importing https://www.travelocity.ca/Boston-Hotels-citizenM-Boston-North-Station.h33870542-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.