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4.0 out of 5

"Parking within a two minute walk. " More

By a verified traveller on Sun 18 Jul 2021

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Hotel Description

4-star historic hotel near Newbury Street

City center stay

Within a 10-minute walk of this Back Bay hotel, you'll find Newbury Street and Boston Public Garden. Boston Common and Copley Place are also within half a mile (1 km).

Renovated in 2016

This historic hotel's 2 restaurants, 3 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the 36 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A snack bar/deli, a grocery/convenience store, and a lobby fireplace are also on offer.

Comfy beds, WiFi

The 1060 soundproofed guestrooms offer WiFi and comfy beds. Smart TVs come with digital channels, and other amenities include room service and premium bedding.

Superior Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$291* Per night/room 16 Aug. - 17 Aug.

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Run of House (Assigned at Check-in)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Boston Park Plaza ratings based on 77 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boston Park Plaza

Everyone (35) Couples (13) Family (24)
5 out of 5
Parking within a two minute walk.

Posted by on 18 Jul. 2021

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3 out of 5
The hotel is an icon and it’s absolutely beautiful inside the lobby area and throughout the entry level. The rooms need to be updated…bathroom is completely outdated and in need of repairs. The closet has a curtain and not a door. Finally, the AC units in the room are very loud and kick on periodically throughout the night.

Posted by on 27 Jun. 2021

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5 out of 5
Love the location, liked the view from our room, bathroom is tight. Lobby ambiance was great, staff professional & pleasant. Least favorite is bathroom, lots of dust, walls were dirty. Refrigerator was not cold at all.

Posted by on 26 Jun. 2021

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2 out of 5
They hotel staff were extremely nice and accommodating. Hotel in a great location. However a few issues: Building was old and decor was underwhelming. Seen better decorating at a Motel 8. Unfortunately, an Evacuation drill for another floor sounded in the middle of the night, sirens and intercom. Then after, the fire alarms chirped the rest of the night. Wasnt able to get any sleep. The restaurant staff were slow and unattentive the next morning. We couldnt wait to get out of there.

Posted by on 7 Jun. 2021

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5 out of 5
The Boston Park Plaza is our go-to hotel when visiting Boston. Very clean. Friendly staff. Good location.

Posted by on 1 Jun. 2021

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4 out of 5
Nice location, hotel features were very nice

Posted by on 6 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Jacky, Front Office

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you back again at Boston Park Plaza soon. We want to share an even more fantastic experience with you next time. Have a great day!

5 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Jacky, Front Office

Thanks for the perfect rating! We're pleased to hear that you have fully enjoyed your stay with us, as we strive to create a full service experience for our guests. We can't wait to see you again soon. Have a fantastic day!

4 out of 5
The staff was wonderful, rooms and common area very clean. The room was a little small. We had a deluxe king room. It was comfortable, but not much storage space and no mini-fridge.

Posted by on 14 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Jacky

Thank you so much for your review! We are glad that you enjoyed your stay with us, we hope to host you again in the near future. Stay safe!

1 out of 5
The rooms although redone , are very very small and the bathrooms are already looking a little worn

Posted by on 21 Dec. 2020

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Comment from Hotel Management

22 Jan. 2021 by Jacky

We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5

Posted by on 22 Oct. 2020

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Property Features

There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50483 square feet (4690 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Boston Park Plaza. A complete renovation of Boston Park Plaza was completed in April 2016. This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 50483 sq ft of conference space
  • 4690 sq m of conference space
  • Built in 1927
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Logan International Airport (BOS) (8.3 km / 5.2 mi)
  • Train station: Boston-Back Bay Station (0.9 km / 0.5 mi)
  • Metro station: Arlington Station (0.2 km / 0.1 mi)

Room Amenities

Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

STRIP by Stega - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Off the Common - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0015390350. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • State tax ID - C0015390350
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Nearby fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Nearby parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Park Plaza
  • Boston Park Plaza Hotel
  • Hotel Boston Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • The Boston Park Plaza Hotel And Towers
  • The Boston Park Plaza Hotel
  • Boston Park Plaza Hotel
  • Boston Park Plaza Boston
  • Boston Park Plaza Hotel Boston

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.