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"We love Boston Marriott at Copley for the high quality and great location.
"
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By a verified traveller on Wed 12 Feb 2020
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Hotel Description
4-star hotel near Copley Place
Heart of Boston
A stay at this Back Bay hotel places you steps from Copley Place and a 5-minute walk from Newbury Street. Copley Square and Hynes Convention Center are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.
Comfy beds, WiFi
Featuring conveniences like refrigerators and coffee/tea makers, the 1139 guestrooms also offer pillowtop beds and flat-screen TVs with satellite channels. Other amenities include 24-hour room service, WiFi, and wired Internet.
Boston Marriott Copley Place ratings based on 63 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Boston Marriott Copley Place
Everyone (32)Couples (2)Family (6)
2 out of 5
the property is in good condition and really well located
Posted by LILIANA, from Bogota on 2 Jun. 2019
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1 out of 5
I was very disappointed in my stay. The hotel was full they were understaffed at the check in desk. I waited for 40 minutes to check in to find out our room was not ready. This was after 4 PM on a Saturday. We then had to wait for over an hour before we were able to get to our room. Since we were only staying one night this was very disappointing. The elevators in the hotel were not working properly. There were times that we had to wait for close to 20 minutes for an elevator. To make matters worst an elevator got stuck and there were people trapped for close to an hour. We went for breakfast the next morning in the hotel and the food was barely adequate. When I am paying over $350 for a room, $62 to park my car and $62 for breakfast I expect a little more. The only positive I had was my interactions with the staff. From Ronnie who checked me in to Kayla who checked me out they were pleasant and professional at all times. My feeling here is I will not go back to that hotel again.
Posted by TommyV, from East Haven, CT on 19 Feb. 2020
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5 out of 5
We love Boston Marriott at Copley for the high quality and great location.
Posted by a verified traveller on 12 Feb. 2020
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3 out of 5
The location can't be beat. Tons to do on a cold snowy weekend.
The check in process was abysmal. We were stuck waiting in line for over an hour just to get into our room.
Posted by a verified traveller on 20 Jan. 2020
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4 out of 5
Posted by a verified traveller on 4 Jan. 2020
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5 out of 5
Posted by a verified traveller on 28 Dec. 2019
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5 out of 5
Posted by a verified traveller on 23 Dec. 2019
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5 out of 5
Love the location. Lobby was beautiful for the holidays!! Rooms were great! Check in was easy! My only suggestion is we rented a car from your property which was nice but when returning the car these are no signs saying were to return it. Its a busy area so we asked the parking garage attendant he was no help . So we just left it at the valet. He was not friendly either.
Posted by a verified traveller on 10 Dec. 2019
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5 out of 5
Posted by a verified traveller on 3 Dec. 2019
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5 out of 5
The property was in a great location. They were super close to a main train station and other attractions. The staff was great and the rooms were super clean.
Boston Marriott Copley Place offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 61085 square feet (5675 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Boston Marriott Copley Place. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Boston hotel is smoke free.
1 building
1139 guestrooms or units
38 levels
61085 sq ft of conference space
5675 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Poolside lounge chairs
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
, Parking (limited spaces)
Transport
Airport: Boston, MA (BOS-Logan Intl.) (7.7 km / 4.8 mi)
Train station: Boston-Back Bay Station (0.5 km / 0.3 mi)
Metro station: Prudential Station (0.3 km / 0.2 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Boston Marriott Copley Place offers 1139 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Pillowtop beds
In-room dining (24 hours)
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (heating)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Champions - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Connexion Lounge - This wine bar specializes in local cuisine and serves dinner and light fare. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 25.0 per night.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0014770350.
Only service animals are allowed
Debit cards not accepted
UnionPay
Tax ID - C0014770350
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 24 per person (approximately)
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
Valet parking fee: USD 60 per day (in/out privileges)
Nearby parking fee: USD 40.00 per day
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
