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Hilton Boston Back Bay

4.0 star property
4-star hotel near The Shops at Prudential Center

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Photo gallery for Hilton Boston Back Bay

Lobby
Lobby
Serves lunch and dinner
Boating
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Hynes Convention Center
    ‪5 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston University
    ‪2 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

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Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

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Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

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Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

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Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

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Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Panoramic View)

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

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Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

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Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Corner

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(27 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

City center stay.With a stay at this Fenway–Kenmore hotel, you'll be steps from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within half a mile (1 km).

What's nearby

  • Hynes Convention Center - 5 min walk - 0.4 km
  • The Shops at Prudential Center - 6 min walk - 0.6 km
  • Fenway Park - 11 min walk - 1.0 km
  • Boston University - 2 min drive - 2.2 km
  • Boston Common - 3 min drive - 2.2 km

Getting around

  • Hynes Convention Center Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬6 min walk
  • ‪Bukowski Tavern - ‬3 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Zuma Boston - ‬1 min walk
  • ‪Sheraton Lobby - ‬1 min walk

About this property

Hilton Boston Back Bay

4-star hotel near The Shops at Prudential Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Languages

Arabic, English, French, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 657 out of 1158 reviews
Rating 8 - Good. 255 out of 1158 reviews
Rating 6 - Okay. 123 out of 1158 reviews
Rating 4 - Poor. 62 out of 1158 reviews
Rating 2 - Terrible. 61 out of 1158 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
It was a very nice room room staff and restaurant. Close to the ballpark and restaurant in the city. Cost was a little high and so was the parking.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good location. Only minus were the towels. One bath towel had hair stuck in it and a smaller towel had like coffee stains that didn’t wash out.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never coming back

Hotel needs better room service and concierge people.
Stayed 2 nights in May 2025

10/10 Excellent

Hector Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Apr 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shawn

Disliked: Staff & service

Not a bad stay.

Hotel was clean clean and quiet, service was okay. At check was not asked at all how the stay was or for any feed back.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caitlyn

Liked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Outstanding breakfast. 3 of 5 elevators not working for a 26 story building on days of my stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

2/10 Terrible

Christine

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

Jaqueline

Stayed 4 nights in Apr 2025

6/10 Okay

Anubrata, San Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The restrooms did not work properly
Stayed 3 nights in Apr 2025

8/10 Good

You Jun

Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
After checking in, we went to our room and it had a terrible odor. We went back to the desk and ask that we could change rooms which they did for us and the new room was much better but at times still had a slight odor. Much of the gym equipment was not working despite asking the staff to attend to it. During our entire 3 night stay the one elevator in the parking garage was not working meaning we had to carry our luggage up and down the stairs in check out and check in to our cars. The staff did not notify us of the maintenance issues with the elevator or offer any assistance or apology. One of the elevators in the hotel itself was also not working during our stay, which lead to long lines and delays in getting up and down. Overall poor property maintenance was a concern and the delays in addressing maintenance issues. Staff were not unfriendly but also not particularly helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Huifen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. $32 / person for a breakfast buffet is a bit high.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a girls trip. My daughter was going to a concert. The hotel/room were very nice! My only tiny complaint is the bed and pillows. Didnt find either comfy. And the blankets...oof. sounded like plastic everytime you shifted. It wasnt plastic obviously. But sounded like it. Other than that the stay was great! Everyone super pleasent and always a smile and a greeting from all staff i encountered. Super helpful as im from the country vs the city and the streets were confusing. They gave me better directions than google maps! 10/10 i will be staying here again on our next trip back to boston!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel near the Prudential, our room was spacious and clean
Stayed 1 night in Apr 2025

6/10 Okay

fawaz

Stayed 3 nights in Apr 2025