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Hilton Boston Back Bay

4.0 star property
4-star hotel near The Shops at Prudential Center

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Photo gallery for Hilton Boston Back Bay

Lobby
Lobby
Boating
Serves lunch and dinner
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
40 Dalton St, Boston, MA, 02115
  • Hynes Convention Center
    ‪5 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston University
    ‪2 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Panoramic View)

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

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Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

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Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Corner

8.8 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(27 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Free WiFi
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CA $441 total
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About the area

Boston

City center stay.With a stay at this Fenway–Kenmore hotel, you'll be steps from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within half a mile (1 km).

What's nearby

  • Hynes Convention Center - 5 min walk - 0.4 km
  • The Shops at Prudential Center - 6 min walk - 0.6 km
  • Fenway Park - 11 min walk - 1.0 km
  • Boston University - 2 min drive - 2.2 km
  • Boston Common - 3 min drive - 2.2 km

Getting around

  • Hynes Convention Center Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬6 min walk
  • ‪Bukowski Tavern - ‬3 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Zuma Boston - ‬1 min walk
  • ‪Sheraton Lobby - ‬1 min walk

About this property

Hilton Boston Back Bay

4-star hotel near The Shops at Prudential Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Languages

Arabic, English, French, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 657 out of 1144 reviews
Rating 8 - Good. 250 out of 1144 reviews
Rating 6 - Okay. 118 out of 1144 reviews
Rating 4 - Poor. 57 out of 1144 reviews
Rating 2 - Terrible. 62 out of 1144 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room temperature was unbearable too warm to sleep, previous guest hair was in the bath tub. When checking out the hotel employee ask if our stay was okay, I responded "no" and he responded "was your room too warm?" I said yes and he said didn't anyone tell you? I responded, tell me what? He said the hotels HVAC is in winter mode we have no air conditioning. At no point during check in did any Hilton employee say anything about NO AC. Very disappointed with Hilton, would not recommend Hilton properties in the future, our worst stay ever. Another insult was paying for 4 guests and receiving one $10 credit toward cocktails, also thanks for the 2 bottles of water for 4 guests!!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in Apr 2025

6/10 Okay

Alfi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked panoramic 360 views but was given regular room. The staff was not friendly when asked about it. Not sure if the
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
la atencion
Stayed 3 nights in Apr 2025

4/10 Poor

Edmond

Disliked: Property conditions & facilities
Fire alarm went off at midnight. Elevators didn’t work after that. Had to climb 14 flights of stairs to get back to my room
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
So hot and the heat could not be regulated even with the window open could not sleep. Very dark decor depressing . Fire alarm Went off several times in the night ., not the fault of the property probably.
Stayed 1 night in Apr 2025

10/10 Excellent

Elieth

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Stayed 1 night in Apr 2025

8/10 Good

Kathleen, Burlington

Liked: Cleanliness, staff & service
Could not turn off the heat. Hard to sleep
Stayed 2 nights in Apr 2025

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited 20 minutes to check into our room. Finally got to the room and it smelled like cat urine. Went out to get a bite to eat and came back around 11:30 and was told we couldn’t go to our room due to a faulty fire alarm. The restaurant in the Hilton was closed and there was no water available for us to drink. We were forced to go to a local establishment just to get food and drink because we were not allowed to go to our room to retrieve our belongings. I have stayed at many Hilton hotels in the past and this is the worst experience I’ve ever had at any hotels and Hilton is supposed to be the top notch place to stay. Never again..
Stayed 1 night in Apr 2025

10/10 Excellent

kara

Stayed 1 night in Mar 2025

10/10 Excellent

kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will definitely book this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar staff was excellent and professional
Stayed 1 night in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I stayed 2 nights with family. They never explained me how I can use resort fee in advance. I figured it out by myself. The room condition was not bad, but when I came back from outside, the bath room didn't be cleaned yet, only they made beds. Also, the room was very poor in soundproo fing. I should've booked another one.
Stayed 2 nights in Mar 2025

8/10 Good

Mayra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue had was that myself an my team did not have cold water for almost the first 24hours of being their. Slightly noisy, but just from neighboring guest in room next to me.
Stayed 4 nights in Mar 2025

6/10 Okay

Stuart

Travelled with family
Liked: Staff & service
Disliked: Room comfort
We won't be returning to this hotel. Neither hot water nor water pressure was working for a number of rooms on Saturday morning. We were told it was fixed when we returned later in the day, but it was not. The good news was that they did move us to another room for Saturday night, but they only offered to reduce the first nights' fare by about 25% despite having virtually no water. In addition, we heard other guests complaining on Sunday morning of the same problem, so clearly they were filling the rooms while knowing about the problem. Hearing that on Sunday morning was disappointing, because in the best of cases there was poor coordination at the front desk, but they may have been filling the rooms knowing about the problem and not telling guests in advance. For the price, I am sure there are more reliable options in Boston.
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Travelled with family, Business traveller
Liked: Amenities
Staff was very helpful and polite
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel, Newbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at front desk!
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Inna, merrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025