Book a hotel near Baldwin Wallace College, Cleveland

"."

"-Multiple soft spots in the floor under the carpet. If the right person steps on certain spots their foot will go through the floor. -some loose dog food found in pantry cupboard -boogers left on the wall opposite the toilet -curtains with minor damage -bathtub finish has damage and messy caulk -bathroom fan caked with dust -toilet takes a long time to flush -Refrigerator is missing the door handle -the room smelled of dog and food although I signed an agreement not to have animals in the room. "

"Silverware was dirty had hair on it. Shower and bathroom sink water came out brown. Dog hair all over the room in the ac unit and under the mattress. Staff were rude with poor customer service skills. I spoke to the GM today and because I booked through a third party site she said there is nothing she can do to accommodate me. She said when I come back she would give me a discount. I WILL NOT BE GOING BACK!"

"My stay was great, staff was great but I was just upset with the elevator issue."

"Jackie was so kind! Really appreciated her help. "

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "