Motel One Barcelona - Ciutadella

3.0 star property
3-star eco-certified hotel near Barcelona Cathedral

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Photo gallery for Motel One Barcelona - Ciutadella

Property entrance
Bar (on property)
Bar (on property)
Bar (on property)
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Passeig de Pujades, 11-13, Barcelona, 08018
  • Place, Plaça de Catalunya
    ‪17 min walk‬
  • Place, La Rambla
    ‪17 min walk‬
  • Place, Sagrada Familia
    ‪3 min drive‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪17 min drive‬

Room options

THE ONE

8.8 out of 10
Excellent
(98 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

THE ONE with view

8.8 out of 10
Excellent
(32 reviews)
  • 16 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

THE ONE with terrace

  • Sleeps 2
  • 1 Queen Bed

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About the area

Barcelona

Sant Martí stay.Within a 10-minute walk of this Sant Martí hotel, you'll find Parc de la Ciutadella and Arc de Triomf. Barcelona Cathedral and Port de Barcelona are also within 2 miles (3 km).

What's nearby

  • Barcelona Cathedral - 13 min walk - 1.1 km
  • Plaça de Catalunya - 17 min walk - 1.5 km
  • La Rambla - 17 min walk - 1.5 km
  • Barceloneta Beach - 18 min walk - 1.6 km
  • Sagrada Familia - 3 min drive - 2.1 km

Getting around

  • Arc de Triomf Station - 5 min walk
  • Barcelona (YJD-Barcelona-France Train Station) - 10 min walk
  • Barcelona El Prat Airport (BCN) - 28 min drive

Restaurants

  • ‪Restaurante La Ciudadela - ‬1 min walk
  • ‪Flora Cafe - ‬1 min walk
  • ‪Picnic - ‬4 min walk
  • ‪Taco Alto - ‬5 min walk
  • ‪Mesón Castellano - ‬2 min walk

About this property

Motel One Barcelona - Ciutadella

3-star eco-certified hotel near Barcelona Cathedral
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Motel One Barcelona - Ciutadella also features a terrace, a garden, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Barcelona hotel is smoke free.

  • 301 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Motel One Barcelona - Ciutadella offers 301 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.50 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Barcelona-Ciutadella Hotel
Motel One BarcelonaCiutalla
Motel One Barcelona Ciutadella
Motel One Barcelona Ciutalla
Motel One Barcelona Ciutadella
Motel One Barcelona - Ciutadella Hotel
Motel One Barcelona - Ciutadella Barcelona
Motel One Barcelona - Ciutadella Hotel Barcelona

Motel One Barcelona - Ciutadella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 60 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 6 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff at Front Desk. Lovely breakfast. Room was a bit noisy due to location. We'll be back. Muchas gracias!
Stayed 1 night in Jul 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John-Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good value. Close to attractions.
Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location and safe! Easy to walk to most places. Roof terrace is amazing as well
Stayed 6 nights in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service

Barcelona stay

The hotel was clean. The double room was very small considering the price of the accommodation. Staff were helpful and friendly and the rooftop terrace bar was a pleasant surprise.
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

1 night stay

Pleasant stay at the hotel, lovely bar area and reception but the room was very small and no natural light in the room (view was straight at another building with limited space inbetween).
Stayed 1 night in Jun 2025

10/10 Excellent

Joselyn

Stayed 3 nights in Jun 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully cool indoors - much appreciated air conditioning as very warm in Barcelona during our stay. Exceptional cleanliness throughout the hotel, including our en-suite bathroom. Very helpful staff when I forgot the roo safe’s code when retrieving our passports! Minor detail - would have appreciated a small fridge in the room to keep water cool
Stayed 4 nights in Jun 2025

8/10 Good

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, breakfast was good and main area very nice. Great Vibe! Staff very friendly and helpful. Rooms small but adequate. Walkable to area restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great value and great breakfast! Would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Odell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! We love this Motel One.
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great room. Friendly, helpful, and kind staff.
Stayed 3 nights in May 2025

10/10 Excellent

Vittorio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff !! Clean and Trendy boutique hotel with a cool vibe !
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Great location

As a couple travelling multiple cities and enjoying the culture and tourism, this hotel offered a good accommodations but needs some improvement. Bathroom had only a half glass wall covering the shower that would spill all water during shower and drainage was not so good. I had to constantly remind myself and control water power to not to overflow water. This was bit stressful when you had a long day of walk. Room does not have a fridge. During hot days we want to keep drinking cold water, soda, or beer in our room. Other option provided by hotel was to come down to a bar and ask for ice but this is not a good experience as a guest. If you have dust allergy, you may experience triggering. This may need to be looked into by hotel in the future. Other than the above, our stay was pleasant. 15-20 min walk access to Gothic and Barceloneta beach. For getting to locations further than that, I recommend to take subway and start from there. Vey hot weather and walking 30-40 min to your first location in the morning can quickly tire you out.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer, Etobicoke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, with friendly staff. The lobby and roof Top spaces were a great plus.
Stayed 5 nights in Jun 2025

4/10 Poor

AYSHIA, San Francisco

Stayed 5 nights in Jun 2025

6/10 Okay

AYSHIA, San Francisco

Travelled with group
Disliked: Cleanliness, amenities
The staff at check-in was nice. The room was much smaller than the pics. There were only two bath towels. No washcloth. We had a glass from the coffee bar in our room the entire time. The room was cleaned but the cleaning person never took it. It was empty. There was blonde hair on the bathroom walls. I am a bald girly and my friend has black hair that was is braids so it wasn’t ours. And one on my towel. The bed is actually two twin beds pushed together. I asked for two beds and they said this is all they had. There was no pool. The location was great. The breakfast was fine.
Stayed 5 nights in Jun 2025

6/10 Okay

Emma

Liked: Property conditions & facilities, room comfort
The rooms were nice and the bed was very comfortable but we did find a makeup stain on the bed before we got in it. Also we left by accident a skirt in the room and when we realised we called the hotel in which they asked it to be emailed to them which I did they then didn’t reply for hours so I rang them again where they finally sorted it out. But it begs the question if they knew we had left a skirt why did they not ring us to inform us. Reception was very slow.
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

10/10 Excellent

Gagik

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I'm not sure why this place has such great reviews. I've stayed at many hotels in Barcelona and this one is nothing special. The room is small with none of the basic amenities - no coffee maker, no mini fridge, no closet, no phone. there is a small safe. I had an interior room which means my window looked right into the elevator lobby. The location is okay, but not as convenient as staying in the Barri Gòtic. A good walk to Plaça de Catalunya and the beach. I wouldn't consider staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dartel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great service and you have access to all metros and public transportation if you like to use it. Staff was super friendly and accommodating. We will be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying with this chain, really nice, clean, quiet hotel with friendly staff and a good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and welcoming, and it was very useful to be able to store luggage before checkin and after checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel. Very clean and in an excellent location, one of my favourite parts of Barcelona! Our particular room was very small but was spotlessly clean. The staff were all very friendly and helpful and went above and beyond to help us. The rooftop bar is a perfect addition to the hotel, although it would have been better if it was open past 9pm so that you can see the city all lit up in the dark. All in all a lovely hotel and would recommend and definitely stay there again.
Stayed 4 nights in May 2025