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Recent Bayview Heights hotel reviews by fellow wanderers

Hilton Cairns

4 out of 5

Posted 15 hours ago

Travelocity Verified Review

"Overall trip was great specially the Jacuzzi. Staff was good in helping while check out, whereas their check in process was painfully slow. Also, we had issues in breakfast where instructions were not properly followed."

A verified traveller stayed at Hilton Cairns

Crystalbrook Bailey

5 out of 5

Posted 19 hours ago

Travelocity Verified Review

"The property was quite nice! The cooling system was inconsistent from room to room in the two bedroom apartment. It was not able to be regulated by the thermostat. Otherwise we loved the apartment and the facilities. The staff was genuinely kind and helpful."

A verified traveller stayed at Crystalbrook Bailey

Crystalbrook Flynn

4 out of 5

Posted 1 day ago

Travelocity Verified Review

"property is in a great location. We stayed in the Esplanade Tower, and the room was spacious enough for two people for a short stay. The bed was large, but it consisted of two mattresses joined together, with a noticeable gap in the middle that made it uncomfortable. The balcony was very small, not particularly clean, and the outdoor chairs were old, worn, and uncomfortable. only bath towels and hand towels were provided—no face washers. pools are undercover, so they receive no sunlight, and the area was quite breezy, making it too cold to swim during our stay. The whiskey and gin bar was closed on most days, and the breakfast was average. Reception staff were polite but provided only the basics during check-in and check-out. On Sunday morning at approximately 6:25 am, the emergency alarm sounded, requiring a full evacuation. Guests, including elderly people and those with limited mobility, had to use the stairs from upper floors. Once outside, there were no staff providing information or direction, and guests were left waiting for nearly an hour without updates or guidance on when it was safe to return. Eventually, people made their way back inside without any communication or apology. lack of communication during this incident was disappointing. lifts were also very slow, often delayed because housekeeping staff were using the same lifts as guests. staff at the bar were good. Overall, the stay was satisfactory. Several Areas of improvements required."

A verified traveller stayed at Crystalbrook Flynn