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4.7 out of 5

"Good location and clean room, A/C did not work the first day was fixed the second day. " More

By a verified traveller on Mon 20 Nov 2023

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Hotel Description

3-star motel near Cairns Esplanade

Seaside stay

Within a 15-minute walk of this Cairns Central Business District motel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. St Monica's Cathedral and Muddy's Playground are also within half a mile (1 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A garden, a snack bar/deli, and express check-in are also on offer.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $124* Per night/room 4 May - 5 May

1 Bedroom Suite with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room with Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Cairns ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Heritage Cairns

Everyone (2)
4 out of 5
Good location and clean room, A/C did not work the first day was fixed the second day.

Posted by on 20 Nov. 2023

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5 out of 5

Comfortable hotel, good location

Pros: Location, and ability to do laundry.
Location: Everything in Cairns city is a short walk away.
The Heritage is a short walk from the busiest part of Cairns, but an easy walk to the Esplanade. The hotel staff was very pleasant and helpful. Rooms were comfortable and reasonably priced. I would definitely return.

Posted by , from Martinsburg, WV on 28 Aug. 2016

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5 out of 5
This hotel exceeded our expectations and the value for comfort (room with a spa!) was amazing.

Posted by , from us on 27 Aug. 2015

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Heritage Cairns. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cairns motel.

  • 44 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Heritage Cairns offers 44 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Heritage
  • Heritage Cairns
  • Heritage Motel Cairns
  • Heritage Cairns Hotel Cairns
  • Heritage Hotel Cairns
  • Heritage Cairns Motel
  • Heritage Hotel Cairns
  • Heritage Cairns Motel
  • Heritage Cairns Cairns
  • Heritage Cairns Motel Cairns
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.