Mantra Trilogy offers its guests a children's pool, an outdoor pool, and a fitness center. A terrace, barbecue grills, and a vending machine are also featured at Mantra Trilogy. Limited free parking is available on a first-come, first-served basis.
The first room they gave me smelled of mildew something awful. It was too late to change so I just slept there. Woke up terribly congested. Pretty sure it was mold.
Second room was a little better. Still smelled musky. Sheets weren't clean.
The elevators in tower two had signs stuck over the buttons in various places saying "please use other side." Just getting up and down was an adventure. I wouldn't stay here again, even though the staff was friendly and accommodating of my request. And the people next to me who were complaining about dirty sheets.
Reception took a refundable deposit on checkin but stuffed it up and deducted the money instead
5 days later I am still emailing to get the money refunded
Last conversation I was told it takes up to 30 days - what a load of crap
Will never stay there again
Awesome location, right off the Esplanade! Front desk staff all went over and above expectations to help us! Room size was nice. No daily room service, but you could get all the extra towel and drinking water refills you wanted for free. Good wifi. Great value for the price.
The bath wall was a bit high and when stepping in there were no hand rails as i slipped when stepping in as the floor of the bath was very smooth. It was nicely appointed but I couldn't bring my mother as she would struggle to get into the shower.
Nice carpets and good lifts
Our large family stayed in a 3 bedroom ocean view apartment which was magnificent! Generously spacious, clean and well maintained this apartment offers a postcard view of the Cairns marina and several entry points giving our family easy access to all surrounding restaurants. Check in was a breeze with five star customer service. Will be a return customer without a doubt!
Clean comfortable rooms located near many places where there is food and entertainment.
Friendly helpful staff. Very happy with our visit. Will go stay again the next time we are in Cairns.
Noise is an issue .with the rooms having a door you go into from the main lobby only to find 2 other doors one being your room and the other next door room,this causes a major catchment for noise and boy did I cop it with at least 3 kids next door banging and doing kid stuff for until well into the dark hours.
More for families in the Mantra not for a quiet retreat to unwind.
Otherwise cheap for the location.
Hotel is needing a makeover.
Staff friendly and helpful.
Parking is a premium inside and a nightmare out on the street due to location.
SÀngarna har hjul pÄ sig, sÄ fort man lÀgg sig eller rör sig i sÀngen sÄ rullar man runt. Vi var tvungen att lÀgga badlakan under hjulen för att kunna sova. Kan tillÀggas att vi hade 2st singel sÀngar som var separerade.
För övrigt sÄ var personalen vÀnliga och rummet var okej, rÀtt litet rum.
AC/flÀkten fungerade.
Wifi var okej, 5G surf gick snabbare.
Poolen pÄ hotellet Àr okej