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Mercure Cairns

4.0 star property
4-star hotel near Cairns Esplanade

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Mercure Cairns

Photo gallery for Mercure Cairns

Outdoor pool, sun loungers
Superior Room, 1 King Bed | View from room
Breakfast and dinner served, local cuisine
Eco-friendly toiletries, hair dryer, towels
Outdoor pool, sun loungers

Overview of Mercure Cairns

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
15 Florence Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade4 min walk
  • Popular LocationCairns Central Shopping Centre8 min walk
  • Popular LocationCairns Marlin Marina14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | View from room

Standard Room, 2 Single Beds

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

View from room

Family Room, Multiple Beds (1 Queen and 2 Singles)

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | View from room

Standard Room, Multiple Beds

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Cairns
Pool
Kids pool
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CA $195
per night
CA $214 total
includes taxes & fees
15 May - 16 May
DoubleTree by Hilton Hotel Cairns

About the area

Cairns

City center retreat .Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. JUTE Theatre Company and Center of Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 4 min walk
  • Cairns Night Markets - 7 min walk
  • Cairns Central Shopping Centre - 8 min walk
  • Cairns Marlin Marina - 14 min walk
  • Reef Fleet Terminal - 15 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • Atrium - 4 min walk
  • Dundee’s at the Cairns Aquarium - 2 min walk
  • The Courtyard - 7 min walk
  • The Vine Room - 5 min walk
  • Villa Romana Trattoria - 7 min walk

About this property

Mercure Cairns

4-star hotel near Cairns Esplanade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Cairns. An airport shuttle (available on request) is available for a fee.

This 4-star Cairns hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mercure Cairns offers 75 air-conditioned accommodations with minibars and espresso makers. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Filipino, French, Italian, Korean, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:30 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 19-27 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch TV
  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per day.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 19–27 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Mercure Cairns Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Laureece, Cooroy

Travelled with group
Liked: Cleanliness, staff & service
Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Stayed 3 nights in Jan 2024

4/10 Poor

Cassia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
Stayed 2 nights in Jan 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, room comfort
Poor & overpriced experience
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to nightlife
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023

8/10 Good

lynette

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023

8/10 Good

carlo

Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in walking distance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were worried about having to park our car on the street each night because there wasn't enough parking inside.
Stayed 2 nights in Nov 2023

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Stayed 4 nights in Oct 2023

4/10 Poor

Mark

Travelled with family
Disliked: Amenities, property conditions & facilities
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Stayed 1 night in Sep 2023