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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property
4-star hotel near Bocagrande Beach

Choose dates to view prices

Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, sun loungers
Property amenity
Exterior
Superior Room, 1 King Bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪5 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Cartagena

Oceanside stay.At this Bocagrande hotel, you'll be within a 5-minute walk of Bocagrande Beach and Malecón Bahía de las Ánimas. Plaza Bocagrande Commercial Center and Rio Cartagena Casino are also within half a mile (1 km).

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 18 min walk - 1.6 km
  • Walls of Cartagena - 4 min drive - 2.1 km
  • Clock Tower - 5 min drive - 2.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Morena Marisqueria - ‬2 min walk
  • ‪La Brioche - ‬1 min walk
  • ‪El Gran Pandebono - ‬2 min walk

About this property

Holiday Inn Express Cartagena Bocagrande by IHG

4-star hotel near Bocagrande Beach
Holiday Inn Express Cartagena Bocagrande by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cartagena Bocagrande by IHG. Self parking is free.

This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 26 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 110000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and convenient location. The staff were incredibly friendly and helpful. Its location is in close proximity to the wall and Getsemaní. Definitely worth the stay!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Basim

Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo, waukegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is some block from the beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
People are friendly, very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and pleasant. Walkable to the beach and other attractions
Stayed 1 night in Mar 2025

2/10 Terrible

Raymond

Stayed 1 night in Feb 2025

10/10 Excellent

Mondale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at Holiday Inn Express. Can't find any negatives about my experience here. Staff were friendly and accomidating. The facility was clean. Breakfast was great with lots of variety to choose from. I guess the only 1 little thing the hotel should consider is possibly expanding the gym size and add more equipment. Chairs would be nice to have in the gym when using the free weights. Overall, fantastic experience. Looking forward to possibly staying here again in the future.
Stayed 7 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Felt Judged and Unwelcome at This Hotel

I had a disappointing experience with a particular hotel employee. I suffer from back issues, and after a long day of swimming or walking around the city, I needed a therapeutic massage. I arranged for a professional therapist to come to my room—she arrived in her uniform with all her equipment. However, the receptionist called me down to the front desk and began asking uncomfortable and inappropriate questions, such as, "Are you sure she is here only as a therapist?" To avoid any misunderstanding, I booked a male therapist the next day, also dressed professionally in his clinic uniform. Yet, the same receptionist questioned me again in the same manner. By the third day, I realized she was still on duty, and I chose not to book a therapist at all, meaning I had to endure unnecessary pain. I was tempted to confront her about this repeated behavior, but I didn’t want to ruin my vacation. However, I left feeling disappointed and unwelcome. A hotel should respect the well-being and privacy of its guests rather than making them feel uncomfortable for seeking legitimate services.
Stayed 3 nights in Feb 2025

8/10 Good

Maria, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel staff were kind, polite and very helpful in any request specially the girl who help us to check in and out (do not have her name) also I love the Breakfast Buffet. The only thing is that they need to update the coffee machine, hair blow dryer and bath soap containers.
Stayed 7 nights in Jan 2025

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Ive been to Bocagrande many times, i think this is the most convenient location.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel on bit of a sketchy strip. Safe though.
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Anibal

Disliked: Property conditions & facilities
I had 1 problem that was so unprofessional they do work in rooms and don’t notify the customers and early in the morning which was around 8:15am so I had to complain and since they didn’t get back to me I had to get dressed and go downstairs to talk to the receptionist and ask to speak to a supervisor which I did and she took care of the problem.
Stayed 5 nights in Jan 2025

10/10 Excellent

SUJEY

Stayed 2 nights in Jan 2025

6/10 Okay

Timothy

Liked: Cleanliness
I didn’t like that they charge everytime somebody comes to the room
Stayed 4 nights in Jan 2025

10/10 Excellent

Candace, Allenhurst

Stayed 1 night in Jan 2025

4/10 Poor

JC

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View was nice , staff is great, location is good. Not worth the price when you arrive hot , sweaty and the fridge is busted. We had to wait until maintenance arrived to change it out. Which took time out if our day for sight seeing. Once maintenance left we were ready to walk around town. We put our passports , cash, chargers in safe box but it did not work. Had to call and wait for maintenance again. Plus safe box size does not fit an average size Mac computer. Finally we just walked out and got a refund. Would not recommend this place. To many items broken for the price. Staff was always very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose, Penitas

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. Walkable area. Close to the beach and restaurants.
Stayed 5 nights in Jan 2025

8/10 Good

Jimmy, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad breakfast can be better
Stayed 1 night in Jan 2025

8/10 Good

Jimmy, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad breakfast can be better
Stayed 1 night in Jan 2025

10/10 Excellent

Michael Earl, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff the most, I found them to be very helpful and accommodating. If there was anything I wish they change would be a larger swimming pool but I definitely would recommend staying there to any visitor
Stayed 15 nights in Dec 2024

4/10 Poor

JAIDY

Travelled with family
Disliked: Cleanliness, property conditions & facilities
musty smell
Stayed 3 nights in Dec 2024

6/10 Okay

Frankie

Stayed 4 nights in Dec 2024