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Within a 10-minute walk of this Bocagrande hotel, you'll find Bocagrande Beach and Rio Cartagena Casino. Hospital Naval de Cartagena and Bodeguita Dock are also within 2 miles (3 km).
Full-service spa, steam room
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and free buffet breakfast each morning.
from CA $245
Superior Room, 2 Double Beds, Balcony, Partial Ocean View
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View
Bed Count1 King BedMaximum Occupancy
4 Max
Junior Suite, Balcony, Ocean View
Bed Count1 Queen BedMaximum Occupancy
3 Max
Hotel Capilla del Mar ratings based on 10 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hotel Capilla del Mar
Everyone (3)Couples (3)
5 out of 5
De veras quedamos sorprendidas con la Excelencia de trato y lo confortable del Hotel.
Gracias por tan excelente servicio.
Posted by Kilcy R Ureña on 28 Oct. 2022
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Comment from Hotel Management
28 Oct. 2022
by JULIA ARTETA
Cartagena, octubre 28 de 2022.Estimada KilcyGracias!! por elegir el Hotel Capilla del Mar para alojarse durante su última visita a nuestra ciudad; seguramente, más viajeros apreciarán sus comentarios antes de planear su visita a Cartagena de Indias.Es muy gratificante para todo nuestro equipo saber que disfrutó del cálido servicio que nos caracteriza, y, que hicimos parte de un recuerdo especial en Cartagena de Indias. Será un placer recibirle nuevamente en esta su casa en Cartagena.Cordialmente,JULIA A. ARTETA MARTÍNEZ
5 out of 5
A little shabby but I think that's because it's right next to the water and so humid. I think the front desk staff were a little aloof but I think it was because of the language barrier otherwise super sweet. We loved the housekeeping and room service staff, super sweet everytime we encountered them. The pool is small but never crowded, it's perfect when you don't want to get hassled at the beach. The beach was amazing too! Make sure you get an ocean view room. Everything is easy to get to, taxis are cheap and basically wait at the hotel for when you need one. The restaraunt was great to people watch andthe food isn't bad either. Everything is a great price point too! One area for improvement is the water situation. They give you two bottles in the minibar but after that you have to request water which can take a while and you have to pay for each bottle. I advise Capilla del Mar to give two bottles for free every day and then charge after the second one. We kept missing the free breakfast because the black out curtains kept us asleep until 1pm. I will definitely be back! Check out their message packages too, very good price point for couples massages.
Posted by Torrienne on 16 May 2022
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Comment from Hotel Management
17 May 2022
by JULIA ARTETA
Dear Torriente, thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion.
Your comments encourage and motivate us to serve our guests better every day!
We look forward to seeing you again in the near future and serve you once again.
Sincerely,
JULIA A. ARTETA MARTÍNEZ
4 out of 5
Everything was Great! The water in my room should have been free! There was no iron or ironing board! I was here for 5 days and 4 nights...the wifi went in and out. No cable for 3 days. Watch NETFLIX on my phone!
Posted by Christine Marie on 1 Mar. 2022
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Comment from Hotel Management
1 Mar. 2022
by JULIA ARTETA
Dear Christine Marie, thank you for taking the time to share with us your experience at the Capilla del Mar hotel.
I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances.
Cordially yours,
JULIA A. ARTETA MARTÍNEZ
5 out of 5
Beautiful hotel with very friendly staff. Great food & easy beach and shopping access.
Posted by a verified traveller on 22 Aug. 2019
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Comment from Hotel Management
22 Aug. 2019
by Julia Arteta
Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ
2 out of 5
Killer views and a beachfront location should give this place top rating but the hostile attitude, xenophobia, occasionally snail slow WiFi and underwhelming beach experience place it in the two star category. NOT recommended.
Posted by Power, from USA on 3 Dec. 2018
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4 out of 5
Great staff
The hotel is alittle dated but very clean the staff is wonderful and it’s right on the strip
Posted by a verified traveller on 21 Apr. 2018
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Comment from Hotel Management
24 Apr. 2018
by Julia Arteta
Dear Guest, We kindly appreciated your comments and the time you took to share your experience.
Is so heartwarming read this nice experience with the city and the hotel as well, we work to generate these experiences.
Best regards,
Julia Arteta
4 out of 5
Happy Traveler
Hotel located very well, very close to everything you like to see, food, beach, shopping, sites. the room was very good with view of beach at sunset. transportation is all very close, buffet in motel upscale and nice, expensive but nice. personell were not the most helpfull and you have to be a little pushy. The pool is on the roof and small.
Posted by a verified traveller on 24 Oct. 2010
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4 out of 5
The Hotel is good for the money
We had a good experience with the stay at this Hotel , except for the trouble we had to check in ,but the eveything else turned ok , we like the breakfast spread along with the room and the balcony view we had. the place is clean and the staff looks to make sure eveything is ok with you. I recommend this Hotel to anyone who wants to venture into Cartagena.
Posted by a verified traveller on 22 Oct. 2010
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5 out of 5
No question. The best
Before leaving for Cartagena, I called Capilla del Mar to see if it was possible to book the same room I had on my February trip. The staff made no promises but indicated they would try. Lo, and behold. I got it. Because I was traveling to Aruba in the middle of my Cartagena trip, I had to make several requests of the reservations staff. Without hesitation, they found a way to make me happy.
Talk about value. I am always surprised at how reasonable all the services are. There is never a question about where I will stay in Cartagena. It will always be Capilla Del Mar. No question.
Posted by a verified traveller on 17 Sep. 2010
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5 out of 5
Capitall del Mar - highly recommended
Our hotel was fabulous. They did not have our room ready when we arrived so they gave us an upgrade to a suite. The employees were very courteous and helpfull and I have nothing but great reviews for this hotel
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee. This Cartagena hotel is smoke free.
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Private balcony
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Refrigerator
Luxury bedding
Shower
Rainfall showerhead
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 2
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Steam room in spa
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.
Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
Only dogs are allowed
Maximum 1 (weight limit: 20 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: COP 50000 (up to 11 years old)
Pet deposit: COP 1250000 per night
Pet fee: COP 125000 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena
You should know
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pool access available from 10:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
