2/10 Terrible
arnulfo
Travelled with partner
May 29, 2025
Is absolutely not like on the pictures at all, front desk acts like if they are making you a favor by letting you stay at the hotel, when you ask for some help or information the respond in a cold way and not helpful or friendly, the brakefast bar on the pictures doesn't exist, you seat down and some one comes and ask what you want for the Free breakfast and you got to wait for the food to come over, is hard to know what to eat if you are not Colombian or person because you don't know most times the name of the breads etc , nothing comes with ice on the restaurant because the only place they carry ice is on the bar by the pool and that time that I ask for s cup of ice the ice truck didn't delivered that day dear good lol any way I would not recommend this hotel is just they have a way of doing things that just doesn't cut it for me I'm no been hard on the place just the management is all wrong,,,,,the ladies from cleaning and restaurant are very nice oooooh I forgot my wife Saw a small live roach on our room 505, another thing if you order food to be delivered you got to meet the delivery person outside because they are not allowed on the reception 😕
arnulfo
Stayed 2 nights in May 2025