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Comfort Suites Chesapeake - Norfolk

2.5 star property
Hotel near Greenbrier Mall in Chesapeake

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Photo gallery for Comfort Suites Chesapeake - Norfolk

Suite
Lobby
Pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪8 min walk‬
  • Place, Jillian's Billiards
    ‪15 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, desk, laptop workspace

Suite

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(168 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Chesapeake

City center stay.With a stay at this Greenbrier East hotel, you'll be within 2 miles (3 km) of Greenbrier Mall and 9 miles (15 km) of Norfolk Scope. Also within 9 miles (15 km) are Waterside District and Norfolk Premium Outlets.

What's nearby

  • Greenbrier Mall - 8 min walk - 0.7 km
  • Jillian's Billiards - 15 min walk - 1.3 km
  • Chesapeake Conference Center - 2 min drive - 1.4 km
  • Strayer University - Chesapeake Campus - 3 min drive - 3.4 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 14 min drive - 19.7 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 44 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Olive Garden - ‬17 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Kelly's Tavern - ‬12 min walk
  • ‪Cracker Barrel - ‬10 min walk

About this property

Comfort Suites Chesapeake - Norfolk

Hotel near Greenbrier Mall in Chesapeake
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Reviews

Comfort Suites Chesapeake - Norfolk Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1021 reviews
Rating 8 - Good. 247 out of 1021 reviews
Rating 6 - Okay. 92 out of 1021 reviews
Rating 4 - Poor. 44 out of 1021 reviews
Rating 2 - Terrible. 55 out of 1021 reviews

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
The mattress was very worn and hard and uncomfortable. Our stay was 3 nights 4 days and was told room service was every 3 days. So our room was not cleaned until we left. No access after breakfast for water and none for in room coffee. The windows, we heard highway noise and traffic all night and day. I won’t stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the bed was quite comfortable. Breakfast options were good also. There was a slight musty odor coming from the bathroom but other than that the stay was great
Stayed 1 night in Aug 2025

10/10 Excellent

gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Clean. Good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, staff was helpful. Nice comfortable beds and room was modernized.
Stayed 2 nights in Aug 2025

8/10 Good

barry

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Treatment

Stay was good except for morning breakfast person. She was rude and seemed to have an attitude. Walked in there for breakfast and was checking out afterwards she was telling me loudly that breakfast was over. Breakfast when we checked in on weekends is 7am-10am. But during the week it ends at 9am. Wasn't told that and some other sitting there and got the same treatment. I'm not the one who likes to complain but her attitude rubbed me the wrong way. And other felt the same and said they where going to complain about this worker.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Aug 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They have horrible staff and not friendly. Didn't help when i needed it and didnt make the stay good. i will never use them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Thank you for providing a nice place that is still affordable for families.
Stayed 3 nights in Aug 2025

4/10 Poor

Debra

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old a dilapidated. Found a lollipop stick in our bed during the night from previous person. Breakfast was pitiful. Certainly not worth what we paid thru Expedia.
Found this lollipop stick in our bed
Stayed 1 night in Aug 2025

10/10 Excellent

Laurajean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the customer service and the ability to rest while in the area for the night.
Stayed 1 night in Aug 2025

8/10 Good

Charita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness
Nice Rooms just room was on the opposite side where the front desk is and lots of walking to the front desk and unloading stuff and loading up stuff.
Stayed 3 nights in Aug 2025

6/10 Okay

Timothy

Business traveller
Liked: Staff & service, amenities
My room had a funny smell to it that would not leave.
Stayed 3 nights in Aug 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shanta Lazzaiz Dy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by how great everything was at the hotel as I
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property. The breakfast had options that were hot and cold, the staff was very accommodating and the hotel was clean and well kept
Stayed 2 nights in Aug 2025

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean property and rooms. Very accommodating when needed extra towel and pillows.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacquelynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. Room was clean and hotel was quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that I felt safe and the staff was pleasant
Stayed 2 nights in Aug 2025

8/10 Good

Nie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues our entire stay. Very welcoming atmosphere and sleeping was comfortable. Enjoyed the free breakfast and staff was friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay. Clean quiet and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor, hope mills

Liked: Cleanliness, staff & service, property conditions & facilities
professional services and clean facilities.
Stayed 1 night in Aug 2025