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TRU by Hilton Chesapeake, VA

2.5 star property
Art Deco hotel near Greenbrier Mall

Choose dates to view prices

Photo gallery for TRU by Hilton Chesapeake, VA

Reception
Laptop workspace, free WiFi, bed sheets
Business centre
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪2 min walk‬
  • Chesapeake Conference Center
    ‪2 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Chesapeake

Greenbrier East stay.With a stay at this Greenbrier East hotel, you'll be within half a mile (1 km) of Greenbrier Mall and 2 miles (3 km) of Chesapeake Conference Center. Chesapeake City Park and Oak Grove Lake Park are also within 3 miles (5 km).

What's nearby

  • Greenbrier Mall - 2 min walk - 0.2 km
  • Chesapeake Conference Center - 2 min drive - 1.4 km
  • Regent University - 5 min drive - 5.8 km
  • Waterside District - 11 min drive - 10.4 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 16 min drive - 19.3 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel near Greenbrier Mall
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Elevator
  • No smoking on site
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Languages

English

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  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, 1,004 reviews
The price is CA $149
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 219 reviews
Rating 8 - Good. 39 out of 219 reviews
Rating 6 - Okay. 18 out of 219 reviews
Rating 4 - Poor. 8 out of 219 reviews
Rating 2 - Terrible. 14 out of 219 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael, El Cajon

Stayed 1 night in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delayed

It took an hour to get in my room because it wasn’t ready when I came to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities
Hdhsjshshah
Stayed 1 night in Mar 2025

10/10 Excellent

Aleah

Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Donterius

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The two nights I stayed there. There was a machine knocking every minute on the clock. There were younger people partying all night two nights straight. The second night I could not take it so I called the front desk at 3 am in the morning. All night doors slamming. Pot smoking, and loud music. Customer service was terrible. I arrived an hour late before check in and my room still wasn’t ready the front desk gave two other people the same style room they arrived after me. Once I opened my room for the Bottom of it was broke. Breakfast was trash. I hate leaving bad reviews worst hotel I’ve ever stayed at. Also on top of this they did not refund me my money due to the non refundable policy. You will be better off spending $80 staying at motel 6. Nobody cleaned my room. Restocked my towels. Terrible day experience overall.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind, helpful, respectful, and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leonard

Stayed 1 night in Mar 2025

10/10 Excellent

Tiara

Stayed 1 night in Feb 2025

8/10 Good

Lauren, Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I like this hotel. The only complaints I have is I wish the pillows were firmer and I wish there were more tv channels. Other than that, it was good. I’d stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adonnaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. A lot of shopping and food in walkable distance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Allan, NAGS HEAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dianna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Staff was friendly The Black Pelican restaurant is close and very good as well Love the interior decor, very pleasing
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, new, nice hotel

Friendly staff, clean, I would definitely stay here again. My 2nd stay here and both have been excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rashawna

Stayed 4 nights in Jan 2025

10/10 Excellent

Rashawna

Stayed 3 nights in Jan 2025

10/10 Excellent

TORKETA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jan 2025

10/10 Excellent

Rashawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Rashawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Datsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the room was assigned and it had animal food on the floor. The bathroom also had blood on the floor. I advised hotel staff that room was not clean and told that the room housekeeping was not available in the evenings. I had to wait till the next day, no offer was made to move me to a different room. Heating in the room did not work and maintenance had to come to the room multiple times to fix the heating/ac unit.
Stayed 3 nights in Jan 2025